Astute vs Zendesk

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Astute
Zendesk
Based on 51 reviews.
Overview
Astute Solutions is a U.S.-based software company that develops customer service and knowledge management software for consumer-focused, medium to large companies. The privately held company is headquartered in Columbus, Ohio. Astute Solutions' software and services were developed to help companies improve the quality of their customer service interactions while gaining insight into their consumers' needs. The company's suite of applications includes customer relationship management, knowledge management, call center/contact center automation, and social CRM.
Information Not Available
Sample Customers
Astute Knowledge: Aer Lingus, B&G Foods, Ford Motor Company
Zendesk: Shopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Popular Solutions
Top Comparisons
Compared 29% of the time.
Top Industries
No Data Available
Financial Services Firm
15%
Media Company
9%
Consumer Goods
8%
Comms Service Provider
5%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
No Data Available
Review 1 of 1
Customer Service
No Data Available
Review 1 of 30
Technical Support
No Data Available
No Data Available
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