Compare Cisco vs Forcepoint | IT Central Station

Cisco Based on 364 reviews.	Forcepoint Based on 13 reviews.
Overview
Cisco Systems, Inc. is an American multinational technology company headquartered in San Jose, California, that designs, manufactures, and sells networking equipment. Cisco is the worldwide leader in networking for the Internet, and it supports, manages and operates business systems for various and major third parties. Cisco Systems was founded in December 1984 by Leonard Bosack, who was in charge of the Stanford University computer science department's computers, and Sandy Lerner, who managed the Graduate School of Business' computers.	Information Not Available
Sample Customers
Cisco ScanSafe Web Security SaaS: Arup Group, Gobierno de Castilla-La Mancha, K&L Gates, New South Wales Rural Fire Service, Transplace Cisco Umbrella: Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim Cisco Web Security Appliance: New South Wales Rural Fire Service, Caixa Seguradora Cisco Sourcefire Firewalls: Aegean Motorway, EllisDon Corporation, Linz AG, Cisco ASA: There are more than one million Adaptive Security Appliances deployed globally. Top customers include First American Financial Corp., Genzyme, Frankfurt Airport, Hansgrohe SE, and City of Tomorrow. Meraki MX Firewalls: Hyatt, ONS Cisco Firepower NGFW: Shawnee Mission School District Cisco ASAv: Bluelock Cisco IOS Security: Arup Group, Brunel University London, City of Biel, Gobierno de Castilla-La Mancha, K&L Gates , New South Wales Rural Fire Service, Offshore Northern Seas, Transplace Cisco Email Security: SUNY Old Westbury, CoxHealth, City of Fullerton, Indra CloudLock: Dominion Enterprises, Quality Distribution, Clark Construction Group LLC, Ahold, Middlesex Hospital, Austin Community College (ACC), Dominion Enterprises, The United States Holocaust Memorial Museum, Oakland Unified School District, Sunnova, Damballa, Financial Times, Boise State University Cisco SD-WAN: Doyle Research, Ashton Metzler & Associates	Forcepoint Email Security: Alphawest, Amadori, AudioNova, Betsson, Confartigianato Vicenza, Davies Turner, iGATE, Lake Michigan Credit Union, Landa Digital Printing, Northern California Bank, Scavolini, Toyota Forcepoint Web Security: Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota Forcepoint Next Generation Firewall: California Department of Corrections and Rehabilitation (CDCR) Forcepoint CASB: Zions Bank, GE Healthcare, HomeAway, Logitech, Universal, California National Resources Agency and many mor
Popular Solutions
Cisco ASA 75 reviews Cisco Wireless 20 reviews Cisco Catalyst Switches 17 reviews	Forcepoint Web Security 10 reviews
Top Comparisons
Fortinet FortiGate vs. Cisco ASA Compared 33% of the time. Fortinet FortiGate vs. Meraki MX Firewalls Compared 24% of the time. Proofpoint Email Protection vs. Cisco Email Security Compared 25% of the time.	Cisco Email Security vs. Forcepoint Web Security Compared 26% of the time. Proofpoint Email Protection vs. Forcepoint Email Security Compared 33% of the time. Skyhigh vs. Forcepoint CASB Compared 20% of the time.
Top Industries
Comms Service Provider 17% Financial Services Firm 14% Manufacturing Company 7% University 5%	Financial Services Firm 25% Transportation Company 14% Comms Service Provider 10% Energy/Utilities Company 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Dmitriy Ronkin
Networking Specialist at Transportation
What is most valuable?: Viptela (router) SDN-based services: Hybrid networking. Combination of low-cost...
Read full review of Cisco SD-WAN »
WiFiSuperman
Senior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.
What is most valuable?: Cisco ISE now competes with any other product in the space because of its centralized and...
Read full review of Cisco Identity Services Engine »
Enrique Camberos
Partner and Chairman
What is our primary use case?: We did only a short evaluation focused in training to show the main functions of the...
Read full review of Meraki SD-WAN »
Stephen Biastock
CEO
What is our primary use case?: I use it both at my home office, and we just installed it for one of our clients...
Read full review of Cisco Meraki Wireless LAN »
Anonymous User
Team Lead - Network and System Engineer at a non-tech company
What is our primary use case?: Primary use is for connecting staff and students' laptops, iPads, and Chromebooks....
Read full review of Cisco Wireless »

Review 1 of 5

Anonymous User
User at a financial services firm
What is most valuable?: Forcepoint Web Security is a complete web security solution, not just a web filter, like...
Read full review of Forcepoint Web Security »

Review 1 of 1

Customer Service

Alin Prodea
Network Security Administrator at a tech company
Customer Service: 10/10. Technical Support: 9/10.
Read full review of Cisco ASA »
WiFiSuperman
Senior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.
Customer Service: In my experience, Cisco customer service is 8/10. Technical Support: In my experience, Cisco...
Read full review of Cisco Prime LAN Management »
Paolo Della Mea
Network Build Leader at a manufacturing company
Customer Service: A 10 out of 10. Technical Support: A 10 out of 10.
Read full review of WebEx »
BufordLaruan
Network Administrator at a university
I am sorry, but I always go to the forums and not to technical support. I like understanding the system myself. That...
Read full review of Cisco Catalyst Switches »
Nuttawat Apiaekpathom
Senior Advanced Technology Engineer at a tech services company
I would rate technical support as an eight out of 10.
Read full review of Cisco Umbrella »
Nabin Dev
CCIE, Sr. Network Engineer at a tech services company
Cisco TAC (technical assistance center) is one of the best tech support teams around.
Read full review of Cisco Wireless »
Fabrizio Volpe
Senior Consultant at Unify Square
Over many year, the only kind of support we needed directly from Cisco was (really seldom) for parts replacement
Read full review of Cisco ASA »
Ibrahim Quraishi
User at a comms service provider
Customer Service: Very good, as you can expect from Cisco TAC Technical Support: I have had few issues when upgrading...
Read full review of Cisco UCS B-Series »
Al Faruq Ibna Nazim
Head of Technology at a tech services company
Cisco tech support is really slow. In the time it takes them to actually understand a scenario, we have mostly found...
Read full review of Cisco Catalyst Switches »
David Varnum
Manager of Engineering
Cisco's TAC engineers are competent, responsive and typically resolve issues in a timely fashion. Do not use them for...
Read full review of Cisco ASA »
Nick Nelson
Consulting Engineer at a tech services company
Customer Service: 8/10. Technical Support: 9/10.
Read full review of Cisco Sourcefire Firewalls »
Anonymous User
Network Engineer at a financial services firm
We've used it a lot, and someone is always available because our employer is the first customer in Canada.
Read full review of Cisco ACI »
Anonymous User
Customer Experience Manager at a comms service provider
Customer Service: 7/10. Technical Support: 7/10.
Read full review of Cisco Catalyst Switches »
Iz
Assistant Manager (Infrastructure)
A five out of 10.
Read full review of Cisco Firepower NGFW »
Anonymous User
Specialist IT Consultant
It was OK! We had some problems and always checked them with the TAC.
Read full review of Cisco Wireless »
Mohamed Shehada
Senior Network & Data Communication Engineer at a tech services company
Nine out of 10.
Read full review of Cisco ASA »
Anonymous User
Network Administrator & Information at a media company
Customer Service: Good, 9 out of 10 Technical Support: Good, 9 out of 10
Read full review of Cisco Wireless »
Rizal Meijer
Networking Specialist at a insurance company
I would give technical support a rating of 9/10. Cisco is one of the best, if not the best, in support.
Read full review of Cisco ASA »
Anonymous User
Cloud Engineer at a tech services company
Customer Service: Customer service is very helpful and there are some extremely knowledgeable people on board....
Read full review of Cisco Sourcefire Firewalls »
Azar Mammadli
IT Operation Manager
High.
Read full review of Cisco Firepower NGFW »
Anonymous User
Network System Engineer
Customer Service: 3.5/5. Technical Support: 3/5.
Read full review of Cisco ASA »
Meei Ling Tan
Senior Network Specialist
I would rate the technical support at 8/10.
Read full review of Cisco ASA »
Anonymous User
Shared Information Security Officer at a university
Technical staff are excellent.
Read full review of CloudLock »
Peter Sanchez
I.T. Manager at a legal firm
Customer Service: It's Cisco. You call them and they fix it. Technical Support: I would give technical support a...
Read full review of Cisco Sourcefire 3D »
Anonymous User
Sr. Voice Engineer at a retailer
Customer Service: The Customer Service from Cisco is excellent. They have proven to be responsive to whatever I might...
Read full review of Cisco Unified Communications »
Xavie Sierra Moreu
Unified Communications Engineer at a comms service provider
I would give it a six out of 10.
Read full review of WebEx »
Anonymous User
Senior Network Operations Specialist at a government
Customer Service: Great but Cisco outsources its customer support services to India since most of our issues and...
Read full review of Cisco Ethernet Switches »
Anonymous User
Network Engineer
Customer Service: 10 out of 10 Technical Support: 10 out of 10
Read full review of Cisco Wireless »
Anonymous User
Project Manager at a consultancy
Customer Service: 8 out of 10. Technical Support: 8 out of 10.
Read full review of Cisco Wireless »
Anonymous User
Network Enginer
Tech support could be improved. It really depends on the TAC engineer you happen to have on the phone.
Read full review of Cisco Wireless »

Review 1 of 30

Johnny Mc Fadden
IT Administrator Professional at a insurance company
Customer Service: They are okay. We haven't needed to deal with them too much. Technical Support: Depends on what...
Read full review of Forcepoint Web Security »
Krishnaraj Raveendran Nair
IT Security Consultant at a integrator
Customer Service: 2 out of 10 Technical Support: 6 out of 10
Read full review of Forcepoint Web Security »
Kurt Anderson
Lead Systems Security Administrator at a healthcare company
Customer Service: Excellent! We always find ourselves paired with knowledgeable technicians who resolve most of our...
Read full review of Forcepoint Web Security »
Jay Stelmach
Adjunct Professor at a university
Customer Service: Great. They made sure that we were choosing the right version and helped us understand the...
Read full review of Forcepoint Web Security »
Nadav Aharon-Nov
Co-Founder, CTO at a tech services company
Support by vendor is low-medium. You need to rely on yourself or your integrator.
Read full review of Forcepoint Web Security »
Anonymous User
Desktop and Application Security Manager
Customer Service: There is room for improvement. Technical Support: Their lead technical engineers are excellent.
Read full review of Forcepoint Web Security »
cchimbeschi
Senior ICT Security Officer at a financial services firm
Customer Service: Good, because we have a MCS (mission critical support) level. Technical Support: Good, especially...
Read full review of Forcepoint Web Security »
Anonymous User
User at a financial services firm
Customer Service: Customer service is at an extremely high level. Technical Support: The technical support has...
Read full review of Forcepoint Web Security »

Review 1 of 8

Technical Support

No Data Available

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