Compare GigaSpaces vs SAP | IT Central Station

GigaSpaces Based on 8 reviews.	SAP Based on 277 reviews.
Sample Customers
GigaSpaces XAP: Wolters Kluwer Health, Avanza Bank, Amdoc, Charles Schwab, Kohl's, Goldman Sachs, Avaya, Morgan Stanley, Societe General	SAP Replication Server: Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone SAP NetWeaver Application Server [EOL]: INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequin Sales Corp, China DataCom Corporation
Popular Solutions
Cloudify 8 reviews	SAP BusinessObjects Business Intelligence Platform 20 reviews SAP Crystal Reports 15 reviews SAP Lumira 9 reviews
Top Comparisons
GridGain vs. GigaSpaces XAP Compared 18% of the time.	Oracle GoldenGate vs. SAP Replication Server Compared 44% of the time. Tomcat vs. SAP NetWeaver Application Server [EOL] Compared 36% of the time.
Top Industries
Financial Services Firm 25% Energy/Utilities Company 22% Manufacturing Company 17% Marketing Services Firm 17%	Financial Services Firm 20% Marketing Services Firm 12% Manufacturing Company 9% Energy/Utilities Company 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sam Melehy
CEO at a tech services company
What is most valuable?
The application orchestration and NFV capabilities represent the state of the art in…
Read full review of Cloudify »

Review 1 of 1

Muralidhara H N
SAP Professional at UST Global
What is most valuable?
The SAP Finance and Logistics modules, because of their smooth business operations and faster…
Read full review of SAP Business All-in-One »
Ricardo Abella
Dashboards and Analytics
How has it helped my organization?
It's very easy to import data and also to create formulas and so on. In that sense,…
Read full review of SAP Lumira »
Anonymous User
Sales Director
What is our primary use case?
For our sales team to have a better understanding of our customer's interests, I wanted…
Read full review of SAP Hybris Commerce »
Anonymous User
User at a pharma/biotech company
What is most valuable?
Assignment Profiles: Data driven training assignments.
How has it helped my organization?
…
Read full review of SAP SuccessFactors Learning »
ITArchitectMgr298
Project and IT Architecture Manager at a security firm
What is most valuable?
OLTP features Robustness Reliability
How has it helped my organization?
We receive…
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

Sam Melehy
CEO at a tech services company
Customer Service: Customer service is very responsive. We have had no issues and the Cloudify organization is great...
Read full review of Cloudify »
Mahesh Kalase
IT Analyst at a financial services firm
Customer Service: I would rate customer support as good. Technical Support: I would rate technical support as good.
Read full review of Cloudify »
Matej Artač
Researcher, Programmer, Project leader at a tech vendor
Very responsive and helpful support through mailing lists and groups.
Read full review of Cloudify »

Review 1 of 3

Muhammad Umar Farooq
Senior System Analyst at a energy/utilities company
Customer Service: Satisfactory. Technical Support: 6 out of 10
Read full review of SAP ERP »
Engin IŞIK
SAP BI Systems Supervisor at a maritime company
I rate technical support so highly because of its being an old product.
Read full review of SAP Business Warehouse »
Faisal Nawaz
SAP HCM/SuccessFactors Consultant at a tech services company
SAP is doing well for support.
Read full review of SAP SuccessFactors »
Faisal Nawaz
SAP HCM/SuccessFactors Consultant at a tech services company
SAP does its technical support very well.
Read full review of SAP HCM »
Anonymous User
BI & Data Lead, Reporting & Analytics Center of Excellence at a Consumer Goods
First level support is generally is good for basic issues. Second level support is informative when it comes to...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
System & Network Administrator at a tech services company
I think it depends on what you ask for. If they involve their dev team, then they can take a long time to get you a...
Read full review of Sybase Afaria [EOL] »
Anonymous User
IT Senior Programmer Analyst at a transportation company
We have not used any support from SAP that I am aware of.
Read full review of SAP Crystal Reports »
CSD174561
Chief of Systems Development at a non-tech company
We haven't used technical support in about two years so I don't think I can give a fair answer to this question.
Read full review of SAP Business Warehouse »
Anonymous User
Managing Director at Blue Phakwe Consulting
Customer Service: The level of service has been satisfactory for now, since we can access information from both SAP...
Read full review of SAP BusinessObjects EPM [EOL] »
Anonymous User
IT Director, Corporate Systems at a retailer
Technical support has been an issue since day one. We have made our concerns quite apparent. We pay extra for Premium...
Read full review of SAP SuccessFactors »
Anonymous User
Senior Business Intelligence Tools Administrator at a healthcare company
Customer support is spotty at best, and when they do get involved it has to be according to the support person's...
Read full review of SAP Crystal Reports »
Karel Van Der Walt
Data Architect/Data Scientist
I did not use the paid support.
Read full review of SAP PowerDesigner »
Anonymous User
Technical Leader at a tech company
We have used technical support for probably one or two instances but for nothing major as such. They were quite...
Read full review of SAP SuccessFactors »
Anonymous User
Business System Analyst at a tech services company
Good support is available via consultants.
Read full review of SAP Data Services »
Anonymous User
Director, Global Operations at a pharma/biotech company
Responses for enhancements can be slow.
Read full review of SAP HCM »
Anonymous User
Director, SAP Security Consulting Services at a tech consulting company
Mid-range, it is not uncommon to file a technical support request and then have days pass before getting results....
Read full review of SAP Identity Management »
Anonymous User
Data Analytics and Integration at a health, wellness and fitness company
Customer Service: I've never had to contact customer service. Technical Support: I've never had the need to use...
Read full review of SAP Crystal Reports »
Anonymous User
Senior Director IT, Business Intelligence & Data Resources at Norwegian Cruise Line
We have used technical support. I would rate their support as average. They are not as fast as we want them to be....
Read full review of SAP SuccessFactors »
BizObjectsAdmin638
Business Objects Admin/Developer at a healthcare company
Customer Service: In a word, bad. Account reps constantly change and it’s impossible to find out who your current rep...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Soham Ray
SAP Project Manager at a construction company
The support that we have been getting has been great.
Read full review of SAP HCM »
Anonymous User
Senior Reporting Consultant at a tech services company
Customer Service: You try not to contact SAP, just Google search for answers to your problems. Technical Support: You...
Read full review of SAP Crystal Reports »
Anonymous User
Senior SAP SYBASE/SQL SERVER DBA at a financial services firm
The experts on Sybase IQ were very few in number, but they were really knowledgeable.
Read full review of SAP IQ »
Jeevan Kumar Bodla
Project Manager at a tech services company
I rate technical support as medium.
Read full review of SAP SuccessFactors »
Anonymous User
Corporate Trainer/Consultant at a tech consulting company
Their support is top notch, although you may have to pay for it.
Read full review of SAP Crystal Reports »
Anonymous User
Manager at a tech services company
There is a lot of information on SDN. For most of the issues we had, the solution was in SDN.
Read full review of SAP NetWeaver BPM [EOL] »
Anonymous User
Business Intelligence Analyst at a recreational facilities and services company
When I was first getting started I was sending emails to tech support and they were quick at getting back, so they...
Read full review of SAP Lumira »
Anonymous User
SAP BO/BI Architect at a tech services company
Sometimes it's average, and sometimes it's excellent.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Consultant at a tech services company
10/10 - technical support is brilliant.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Technical Consultant at a consultancy
Customer Service: Very good expertise. Technical Support: Very good expertise.
Read full review of SAP Identity Management »
Anonymous User
Senior Technical Consultant at a tech services company
Customer Service: 4.5 out of 5. Technical Support: 4.5 out of 5.
Read full review of SAP Data Services »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

GigaSpaces vs SAP

What is most valuable?

What is most valuable?

How has it helped my organization?

What is our primary use case?

What is most valuable?

How has it helped my organization?

What is most valuable?

How has it helped my organization?