Compare GigaSpaces vs SAP | IT Central Station

GigaSpaces Based on 8 reviews.	SAP Based on 321 reviews.
Top Comparisons
	GigaSpaces XAP vs. SAP NetWeaver Application Server [EOL] Compared 2% of the time.
Sample Customers
GigaSpaces XAP: Wolters Kluwer Health, Avanza Bank, Amdoc, Charles Schwab, Kohl's, Goldman Sachs, Avaya, Morgan Stanley, Societe General	SAP Replication Server: Medtronic, Cirque du Soleil, Antarc, B&G Manufacturing, EarlySense, eBay, Ferrero, James Austin Company, Lenovo, Sagem, RAK Ceramics, Vodafone SAP NetWeaver Application Server [EOL]: INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequin Sales Corp, China DataCom Corporation
Popular Solutions
Cloudify 3 reviews	SAP BusinessObjects Business Intelligence Platform 9 reviews SAP ERP 9 reviews SAP HANA 9 reviews
Top Industries
Financial Services Firm 25% Energy/Utilities Company 21% Software R&D Company 18% Media Company 13%	Software R&D Company 29% Comms Service Provider 9% Manufacturing Company 8% Financial Services Firm 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

OnurGokkocabas
Software Consultant at a financial services firm
What is our primary use case?
Working with a major bank to set up a private cloud and used Cloudify implementation as…
Read full review of Cloudify »

Review 1 of 1

Zjaen Coetzee
Data Management at BCX
What is our primary use case?
So far, this solution has performed well. The only thing that is bothersome is end of…
Read full review of SAP NetWeaver »
Patrick Steenkamp
Project Manager at a consultancy
How has it helped my organization?
Internal workflow approval around ESS and MSS leave days Capex approval Internal…
Read full review of SAP NetWeaver Enterprise Portal »
SHAMIM SARWAR
Project Coordinator at a tech services company
What is our primary use case?
SAP S/4 HANA has cloud facilities. Also, it has Fiori apps. This tool helps us to manage…
Read full review of SAP S/4HANA »
Mohammad Rakhis
HRIS Specialist at a energy/utilities company
What is our primary use case?
We primarily use this solution for Performance Management and E-Recruitment. In this…
Read full review of SAP SuccessFactors Learning »
Johan Bornman
Snr DBA at a insurance company
What is our primary use case?
We use SAP IQ primarily for data warehousing and business intelligence.
What is most
…
Read full review of SAP IQ »

Review 1 of 5

Customer Service

Sam Melehy
CEO at a tech services company
Customer Service: Customer service is very responsive. We have had no issues and the Cloudify organization is great...
Read full review of Cloudify »
Anonymous User
Researcher, Programmer, Project leader at a tech vendor
Very responsive and helpful support through mailing lists and groups.
Read full review of Cloudify »
Anonymous User
IT Analyst at a financial services firm
Customer Service: I would rate customer support as good. Technical Support: I would rate technical support as good.
Read full review of Cloudify »

Review 1 of 3

Deepanshu Golane
Senior Associate Consultant at a tech services company
I have not had the chance to directly connect to the technical team for the cloud system. However, I have interacted...
Read full review of SAP Cloud Platform »
Patrick Steenkamp
Project Manager at a consultancy
Good, as this is done in-house.
Read full review of SAP NetWeaver Enterprise Portal »
Giuseppe Platania
Enterprise Architect at a tech services company
Customer Service: Customer service is good... for a price. Technical Support: Technical support is good... for a price.
Read full review of SAP PowerDesigner »
RamyShaaban
Section Head at a energy/utilities company
We have a technical support contract with a subcontractor from SAP in the from of an SLA, a service-level agreement,...
Read full review of SAP HANA »
Muralidhara H N
SAP Professional at UST Global
Customer Service: Very good Technical Support: Very good
Read full review of SAP ERP »
Anonymous User
Manager at a Consumer Goods
The technical support for general issues gives us a good response, but for certain critical issues, it can takes four...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Technical Leader at a tech company
We have used technical support for probably one or two instances but for nothing major as such. They were quite...
Read full review of SAP SuccessFactors »
Crewmem67
IT Consultant at College Notre Dame de Nazareth
I don't have any experience dealing with technical support.
Read full review of SAP SQL Anywhere »
Anonymous User
BI & Data Lead, Reporting & Analytics Center of Excellence at a Consumer Goods
First level support is generally is good for basic issues. Second level support is informative when it comes to...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Sr BOBJ/HANA Consultant at a manufacturing company
It's good.
Read full review of SAP Crystal Reports »
Anonymous User
Associate Director - IS Project Management Office at a healthcare company
Customer Service: It's not great, but OK. Technical Support: It's not great, but OK.
Read full review of Sybase Afaria [EOL] »
Anonymous User
Microsoft Nokia Service Manager at a comms service provider
Customer Service: I would give customer service a rating of 4.5/5. Technical Support: Technical support is good. I...
Read full review of SAP Crystal Reports »
Anonymous User
Director
Local teams always available, plus direct support from Walldorf if required
Read full review of SAP Data Services »
Anonymous User
Project Leader at a tech services company
I would give technical support the highest possible rating.
Read full review of SAP Portfolio and Project Management »
Anonymous User
Team Leader at a tech company
The level of technical support was good. They were always quick to solve problems with a high level of impact on our...
Read full review of SAP HCM »
Anonymous User
Programmer and Analyst
Customer Service: It is sufficient for me. As for our customers, it is okay. Technical Support: It is okay.
Read full review of SAP Adaptive Server Enterprise »
Anonymous User
Business Objects Admin/Developer at a healthcare company
Customer Service: In a word, bad. Account reps constantly change and it’s impossible to find out who your current rep...
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Business Systems Lead at a retailer
The SAP technical support is pretty good.
Read full review of SAP Identity Management »
Anonymous User
Data Architect, Enterprise Data Warehouse at a healthcare company
Customer Service: We have to go through our systems integrator (Telus). Technical Support: Technical support is not...
Read full review of SAP IQ »
Anonymous User
Manager - Healh IT Systems, HIPAA and Compliance - Meaningful Use Analyst at a healthcare company
In my experience, technical support is good, although I haven't really had to call in for many issues.
Read full review of SAP Crystal Reports »
Anonymous User
Database Expert at a financial services firm
As I mentioned above, the support is very, very good, especially so when working directly with the service reps. The...
Read full review of SAP Crystal Reports »
Anonymous User
Microstrategy Developer Specialist at a tech services company
Out of 5, I would give SAP Data Services technical support a 4.5. The technical support from SAP was quick and...
Read full review of SAP Data Services »
Anonymous User
Manager, Enterprise Reporting Systems, Information Technology
On a scale of one to five, with five being outstanding and one being horrible, I'd say technical support rates a four.
Read full review of SAP Lumira »
Anonymous User
Business Objects Developer at a aerospace/defense firm
Customer Service: For SAP it's not too bad, would always like to have it better of course. Technical Support: Very good.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
DBA Oracle, Sybase, SQLServer And Cloudera Administrator
10 out of 10; very high quality.
Read full review of SAP Replication Server »
Anonymous User
Principal Consultant - SAP HANA,BW,BusinessObjects BI at a tech services company
It's very good.
Read full review of SAP Lumira »
Anonymous User
SAP Business Objects Lead Consultant at a tech services company
Technical support is excellent.
Read full review of SAP BusinessObjects Business Intelligence Platform »
Anonymous User
Program Manager HR-IT at a transportation company
Their technical support is okay. Sometimes it can take some time to get a response and it takes some time to resolve...
Read full review of SAP SuccessFactors »
Anonymous User
IFS, SAP and Applications Specialist at a engineering company
I would give technical support a rating of 5/10. The support was good, but a little slow at times. I am sure SAP can...
Read full review of SAP Jam »
Anonymous User
Business Intelligence Analyst at a recreational facilities and services company
When I was first getting started I was sending emails to tech support and they were quick at getting back, so they...
Read full review of SAP Lumira »

Review 1 of 30

Technical Support

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GigaSpaces vs SAP

What is our primary use case?

What is our primary use case?

How has it helped my organization?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is most