Compare Sangfor vs Sophos | IT Central Station

Sangfor Based on 1 review.	Sophos Based on 131 reviews.
Top Comparisons
Sophos UTM vs. Sangfor NGAF Compared 20% of the time.	Sangfor NGAF vs. Sophos UTM Compared 0% of the time. Sangfor NGAF vs. Sophos XG Compared 0% of the time.
Overview
Information Not Available	Sophos is a developer and vendor of computer security software and hardware, providing communication endpoint, encryption, network security, email security and mobile security as well as unified threat management products. Sophos is largely focused on providing security to organisations and businesses. SophosLabs is the company's global network of threat analysis centres. Sophos has won several awards for its consumer-facing Naked Security blog.
Sample Customers
Sangfor NGAF: Sony EMCS (Malaysia) Sdn. Bhd., Malaysian Road Transport Department, Universiti Sultan Zainal Abidin, Punjab Medical College (Pakistan)	Sophos Cyberoam UTM: Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council Sophos UTM: One Housing Group
Popular Solutions
Sangfor NGAF 1 reviews	Sophos UTM 30 reviews Sophos XG 16 reviews Sophos Cyberoam UTM 11 reviews
Top Industries
No Data Available	Software R&D Company 24% Comms Service Provider 15% Media Company 8% Manufacturing Company 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

NadeemKhan
Group IT Director at United Medical
What is our primary use case?
We mainly use this solution as a firewall. A few years ago we had some data loss due to…
Read full review of Sangfor NGAF »

Review 1 of 1

Chinyama Zama
Assistant Manager IT at a insurance company
What is our primary use case?
The primary use is for our firewall, for intrusion detection and prevention. Other uses…
Read full review of Sophos Cyberoam UTM »
Bjarne Mattila
Consultant at a tech services company
What is our primary use case?
Sophos handles the security through Synchronized Security AI Deep Learning/Security…
Read full review of Sophos Mobile »
Anonymous User
ICT manager at oosterhof holman
What is our primary use case?
Our primary use is the main service and really the name of the product: Endpoint…
Read full review of Sophos EPP Suite »
SherifFouad
IT Manager-Africa/Technical Services Manager at a mining and metals company
What is our primary use case?
It's being used as a UTM, no firewalling. So it acts as a bridge. It doesn't provide the…
Read full review of Sophos XG »
ZaherEL Bsat
Pre-Sales Manager | Infrastructure and Security at National Information Technology Company
What is our primary use case?
We are partners with Palo Alto and several IT certificate vendors, like Sophos. We…
Read full review of Sophos UTM »

Review 1 of 5

Customer Service

NadeemKhan
Group IT Director at United Medical
Whenever you have a problem, you'll get an answer in 30 minutes' time, maximum. Unless it is at a very awkward time,...
Read full review of Sangfor NGAF »

Review 1 of 1

Majid Nassir
IT Manager at TAP30
The technical support is not good because we are in Iran. We don't have any solidarity support from the company. We...
Read full review of Sophos Intercept X »
BilelRadaoui
Project Manager at a tech services company
I would rate their technical support eight out of ten. There's a bit of a delay in their response time to tickets.
Read full review of Sophos SafeGuard »
Ivanildo Teixeira Galvão
Consultant Information Technology at a tech company
Satisfactory.
Read full review of Sophos XG »
Farzad Ghafourian
Presales Engineer at a tech company
Customer Service: It really depends on the retailer, representative and local distributor. Nothing much to say....
Read full review of Sophos Cyberoam UTM »
Darren Weiner
Solutions Architect at National Renewable Energy Laboratory
When we need technical support, we just engage the vendor, then figure out what our requirements are from there.
Read full review of Sophos UTM »
Ersin Bostancı
Director Of Information Technology at a hospitality company
The technical support from Turkey is very good. I would rate them a 10 out of 10. Cyberoam still supports their old...
Read full review of Sophos Cyberoam UTM »
Max Pupov
DevOps at a tech services company
I have not used the technical support.
Read full review of Sophos UTM »
Juan C. Sanchez Pignalosa
CEO And Founder at Advisor Consulting Group Corp
This is where Sophos outclasses every other vendor. They have grown so much throughout the last four to five years,...
Read full review of Sophos EPP Suite »
SrEngineer672
Consultant at a tech services company
Customer Service: Excellent Technical Support: Not outstanding but I have noticed significant improvements over the...
Read full review of Sophos UTM »
Mpendulo Mhlaba ©
Business Development Executive at a tech vendor
Seven out of 10.
Read full review of Sophos Cyberoam UTM »
Ayodele Mumuni
Snr Dev Ops Engineer at a tech services company
For the AWS version, it was atrocious. None really. For the bespoke cloud space that we designed though, they were...
Read full review of Sophos UTM »
Danyllo Cabral
IT Project Consultant at a tech services company
I would say that Sophos Brazil has an excellent support team.
Read full review of Sophos XG »
Alex Clerici
System Integrator IT Manager at Tecnimex srl
The support wasn't very good initially, but they became better. Compared to other brands' support, I'm quite...
Read full review of Sophos Intercept X »
Tunji Gbola
Chairman at BASL
Technical support can be improved upon. There are times that I've had some issues that I've tried escalating in...
Read full review of Sophos XG »
Abdul Faheem
Electrical Engineer at a transportation company
Average, average, average. Their customer service has to be improved a lot, especially the ticketing mechanism they...
Read full review of Sophos Cyberoam UTM »
Vikas-Gupta
Mr
Sophos is being preferred only because of their technical support. The tech support there is very good. It is a...
Read full review of Sophos XG »
Supportservice464
Support Services Manager at a wholesaler/distributor
I've never had to deal directly with technical support.
Read full review of Sophos XG »
Anonymous User
System Engineer L-2 at a tech services company
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Sophos Cyberoam UTM »
Anonymous User
Owner
Tech support is knowledgeable.
Read full review of Sophos Cyberoam UTM »
Anonymous User
Technical Consultant at a tech services company
They're great.
Read full review of Sophos UTM »
Anonymous User
Systems Engineer at Base-2 ICT Services Ltd
Customer Service: Since I’m an engineer, I probably cannot evaluate this aspect, however as far as I know equipment...
Read full review of Sophos UTM »
Anonymous User
Senior Security Consultant - Checkpoint Technologies at a tech services company
The technical support of the solution is satisfactory. We've never had any problems or issues dealing with them.
Read full review of Sophos Intercept X »
Anonymous User
System Administrator at a financial services firm
We don't contact Sophos directly. It is usually through a local partner/vendor.
Read full review of Sophos Cyberoam UTM »
SherifFouad
IT Manager-Africa/Technical Services Manager at a mining and metals company
I usually deal with one of the major partners in Egypt. The name is Gateworx. I've been dealing with those guys since...
Read full review of Sophos XG »
ZaherEL Bsat
Pre-Sales Manager | Infrastructure and Security at National Information Technology Company
We don't have much need to speak with the vendor because we are educated and experienced with Sophos UTM. We are an...
Read full review of Sophos UTM »
Ian Cowley
Consultant
Not applicable.
Read full review of Sophos UTM »
Joseph Mallozzi
Project Engineer
I am going to flat out say technical support is terrible. I will admit that it has gotten better over the past year....
Read full review of Sophos UTM »
Milos Lichtenstein
IT SM & Security Consultant at a tech services company
They have consultants who can help you quickly.
Read full review of Sophos UTM »
Anonymous User
IT/Telecom Specialist at Prewest
Customer Service: 7/10. Getting a new license for the SG220 sometimes takes a long time, but they will give you a 30...
Read full review of Sophos UTM »
Anonymous User
IT Security & Audit Manager at a tech services company
Customer Service: It's good. Technical Support: It's acceptable because sometimes there are delays with answering our...
Read full review of Sophos UTM »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

Sangfor vs Sophos

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is our primary use case?