Sophos XG Review

Straightforward to set up, stable, and is well-suited to SMB


What is our primary use case?

We are a solution provider and Sophos XG is one of the security products that we implement for our customers. We always provide them with the latest version.

What needs improvement?

The number of ports, especially on the entry-level appliances, should be increased.

The price of adding ports should be reduced to make it more competitive.

The vendor needs to create materials to show the differences between Sophos products and those from other vendors.

Network management needs to be included in the package.

As it is now, it only supports ten multiple users, which is something that should be increased.

For how long have I used the solution?

I have been working with Sophos XG for approximately two years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This is a scalable product and we have approximately 150 users.

How are customer service and technical support?

We get our support from the local distributor.

Which solution did I use previously and why did I switch?

Prior to Sophos XG, we used products from Fortinet and Forcepoint. 

The Forcepoint product is doing well. We have a different perimeter firewall for our data center that uses it because we use different vendors for different sites.

How was the initial setup?

This is an on-premises appliance and the installation is straightforward. It can be deployed in less than an hour. However, according to the number of users and the number of ports that will be connected, the design may vary. This makes it difficult to estimate the time required to do a full implementation of the product.

What about the implementation team?

We have four people in charge of maintenance, although they do not work exclusively with Sophos. We have another appliance from another vendor. The entire team, including their manager, is about 10 people.

What's my experience with pricing, setup cost, and licensing?

The price is in the mid-range and it is very good for small to medium-sized businesses. One license opens everything.

What other advice do I have?

Overall, this is a good product and I would recommend it for small to mid-sized customers.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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