Sophos XG Reviews

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SherifFouad
Real User
IT Manager-Africa/Technical Services Manager at a mining and metals company with 201-500 employees
Jul 24 2018

What is most valuable?

The web and application filters, as well as the quality of service. It has a very friendly interface like the Cyberoam iNG units, it has customizable policies, it has proper templates that you can even modify, and you can customize the… more»

What needs improvement?

The major problem that I am facing, and I know that others are facing as well, is with the HTTPS classic, in general, or any classic that works on Secure Socket Layers. Let's say I set up a rule to block users from accessing YouTube or… more»

If you previously used a different solution, which one did you use and why did you switch?

I've used heaps of them through the years. I've used Fortigate, which is now Fortinet. I've used Websense, they issued something like that years ago. ISS issued something like that years ago. Sophos UTM, along with Cyberoam UTM, since they… more»

What other advice do I have?

My advice would vary based on your requirements. If you have a dedicated edge firewall, like Cisco ASA, you should get Cyberoam iNG and Sophos XG. They will do the job brilliantly. They will take the load, they will do a fantastic job. If… more»

Which other solutions did I evaluate?

I was looking at either Cyberoam iNG or Sophos XG.
Sherif Fouad
Real User
Project Manager at a mining and metals company with 1,001-5,000 employees
May 25 2019

What is most valuable?

The application filters available with Sophos XG are brilliant. The sandboxing and the way the firewall or the UTM integrates with the installed endpoint antivirus clients… more»

How has it helped my organization?

I have a serious problem because our offices are scattered around the world in very remote areas. We cannot deploy proper branch office guides, active directory sites, and… more»

What needs improvement?

There was a big issue with the Cyberoam and with the SG units as well, i.e. the previous Sophos UTM model. With Sophos XG, you get the chance to block what sites operate… more»

What's my experience with pricing, setup cost, and licensing?

We have the annual license for Sophos XG. It all depends on what you would like to have in the package that you are purchasing.

If you previously used a different solution, which one did you use and why did you switch?

I used Cyberoam previously, although I always used it as a UTM only. What made me move to Sophos is that they were acquired, i.e. they acquired Cyberoam to start with the… more»

What other advice do I have?

I recommend that everyone should have a proper understanding of new network requirements and then enjoy it. Sophos XG is definitely a good product. On a scale of 1 to 10… more»

Which other solutions did I evaluate?

I evaluated FortiGate but wasn't happy with it. I evaluated another group called WatchGuard. WatchGuard has good features in it, but it's for a smaller business scale than… more»
Find out what your peers are saying about Sophos, Fortinet, pfSense and others in Firewalls. Updated: August 2019.
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Kolanji Selvaraj
Consultant
IT Consultant at Crotus
Apr 18 2019

What is most valuable?

We have found that the simplicity of the XG 210 is its most valuable feature. There are a lot of options available for the default firewall rules, such as email and web… more»

How has it helped my organization?

The main improvement for us is with our email. The email options and email security features are good.

What needs improvement?

We are having a lot of issues with conflicts and user sessions, and Sophos has suggested that we change the device to the XG 400. Aside from these issues with scalability… more»

What's my experience with pricing, setup cost, and licensing?

Even when you purchase the product from Sophos, they ask for a separate contract for support which is on an hourly basis. For licensing the XG 210, we paid approximately… more»

If you previously used a different solution, which one did you use and why did you switch?

We have been using the Sophos XG 135 model at our remote sites and it works. This year we deployed the XG 210 model at our data center, but prior to this we used… more»

What other advice do I have?

Because of the problems that we are having, I cannot recommend this solution to anyone at this time. I would rate this solution five out of ten.

Which other solutions did I evaluate?

Other than the Barracuda and the Sophos models, I did not evaluate other solutions.
Olufemi Adalemo
Real User
Chief Technology Officer at Leystel Nigeria Limited
Aug 22 2019

What is most valuable?

The SSL VPNs are the most valuable feature for me. I have a lot of systems out of the head office that need to connect to the local networks, and they all connect via the Sophos VPN client.

How has it helped my organization?

It streamlines the process of creating VPN access for users. Because of the AD integration, it makes it very easy to manage these users from different locations from a central source. It also helps us… more»

What needs improvement?

The initial set up process can be a little tricky, especially when you are registering with Sophos and you have a poor internet connection. Setup is not necessarily complex, but it's not trouble-free… more»

What's my experience with pricing, setup cost, and licensing?

We are paying about $1,500 yearly for the Enterprise Plus. As far as I know, there aren't costs above this standard fee.

What other advice do I have?

We use the on-premises deployment model. We definitely plan to increase the usage and also add high variability too. Right now, it is the main internet gateway and firewall for my network. We're using… more»

Which other solutions did I evaluate?

We evaluated Cisco ASA as well as the FortiGate before ultimately choosing Sophos. I chose Sophos over FortiGate because I'd already had experience with Cyberoam and it was a fairly similar migration… more»
Tunji Gbola
Real User
Chairman at BASL
Aug 28 2019

What is most valuable?

What I like the most is the reporting. The integration with the Sophos firewall is brilliant. I don't need to be physically present in the office. I can monitor everything from Sophos Central. That is a great feature and it's one thing that… more»

What needs improvement?

Although I enjoy the reporting elements of the solution, it can still be improved. I still can't drill down. There is some information that I would really, really like to see, but I still can't access it. On reports, they sometimes give a… more»

What's my experience with pricing, setup cost, and licensing?

We pay on a yearly basis. We have Sophos XG, but we also have Intercept X for our endpoint and recently we just deployed Intercept X for the servers. I've not done a calculation of the costs of all three to know what my yearly maintenance… more»

If you previously used a different solution, which one did you use and why did you switch?

The solution we were using previously was Cyberoam. The Cyberoam device was about five years old and had started malfunctioning. It wasn't giving us the output it had previously provided. At that time, Sophos had already bought Cyberoam. We… more»

What other advice do I have?

Once you have basic networking skills and firewall management it's easy to set up. With Sophos Central, I think it's a good solution for any IT department. I would rate the solution eight out of ten. As it is now, the solution is good, but… more»
Hesham Sakr
Real User
IT Infrastructure & Security Manager at a university with 1,001-5,000 employees
Apr 08 2018

What is most valuable?

The most valuable feature, according to the setup we have at our work place here, is the flexibility of the system or the firmware that's running the appliance. It's so flexible, performing multiple rules with different configurations… more»

What needs improvement?

It is performing well. However, the only challenges that we are facing are the effectiveness with blocking the proxy and tuneling applications, aside from proxy and similar applications. So the application filter on the product is not… more»

If you previously used a different solution, which one did you use and why did you switch?

Before Sophos there was mix of various legacy solutions that were not really considered firewall grade. The only specific thing that was used was a software-based firewall, but it was used on a very limited scale and only temporarily.

What other advice do I have?

When it comes to selecting a vendor I think the most important thing would be the level of support and how fast they can respond in critical cases. I would rate Sophos at eight out of 10. I cannot give it the best rating because there are… more»

Which other solutions did I evaluate?

The other vendors on the list were Fortinet and Palo Alto. Although it was really great with outstanding features, Palo Alto was far beyond our budget. And as for Fortinet, I was not really happy with the ease of use of the firewall and the… more»
Real User
Senior IT Infrastructure Solutions Engineer at a tech services company with 51-200 employees
Apr 17 2018

What is most valuable?

* The ease of setting up the VPN connection. * The fact they have the cloud management option, I can manage it on a cloud platform. So anywhere I am, I can always manage the firewall. * The user… more»

How has it helped my organization?

It's cost-effective. We are not that big a company. It gives us the features that we need.

What needs improvement?

I would like the update process to be easier, to update the firmware of the boxes. I think it's much better automatically than having to do it manually: Download the file, do network discovery. If… more»

If you previously used a different solution, which one did you use and why did you switch?

We were previously using a different solution, a Cisco ASA firewall, but it was not a next-generation of firewall, next-generation meaning it can do unified threat management. We wanted a new solution… more»

What other advice do I have?

I would rate it an eight out of 10. I don't rate it "perfect" because it can always improve. But the features that come along with Sophos are very, very extensive. It gives me so many options, the… more»

Which other solutions did I evaluate?

We evaluated Sophos vs Fortinet and Sophos vs Cisco. The cost of Sophos was more competitive compared to the rest. We also considered the management and it was easier to manage than the rest. That's… more»
Zaher EL Bsat
Real User
‎Chief Operating Officer at Al Manar
Aug 29 2019

What is most valuable?

We have many Sophos solutions that we use together. We use Sophos UPM and Sophos XG. Next, there are just firewalls. The Sophos UPM is the basic firewall; Sophos XG is a mix of Cyberoam and Surface (Sophos acquired Cyberoam three years ago). We use all the features within these solutions and we have… more»

What needs improvement?

They should expand their DDoS feature. It's basic. They need to enhance it. Technical support needs to be improved. The solution needs a mobile application for the administrator. Today, as an administrator, you cannot manage the solution from your tablet or from your mobile. You can only go through… more»

What's my experience with pricing, setup cost, and licensing?

Price-wise the solution offers acceptable rates. You can find cheaper solutions on the market, but when you go cheaper you have fewer features. Today, based on iQuate market the price is very reasonable and affordable, and it's good if you get a good discount. Discounts can be offered by the vendor… more»

What other advice do I have?

We are a Sophos partner. We both use the solution and recommend it to clients. Compared to other competitors, I'd rate the solution nine out of ten. However, for very large enterprises, the largest firewall appliance from Sophos might not be enough for thousands of users. If I was rating the… more»
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Find out what your peers are saying about Sophos, Fortinet, pfSense and others in Firewalls. Updated: August 2019.
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Sophos XG Questions

What is Sophos XG?

Sophos XG Firewall is next gen firewall that is optimized for today’s business, delivering all the protection and insights you need in a single, powerful appliance that’s easy to manage.

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