Sophos XG Reviews

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Sherif Fouad
Real User
Project Manager at a mining and metals company with 1,001-5,000 employees
May 25 2019

What is most valuable?

The application filters available with Sophos XG are brilliant. The sandboxing and the way the firewall or the UTM integrates with the installed endpoint antivirus clients… more»

How has it helped my organization?

I have a serious problem because our offices are scattered around the world in very remote areas. We cannot deploy proper branch office guides, active directory sites, and… more»

What needs improvement?

There was a big issue with the Cyberoam and with the SG units as well, i.e. the previous Sophos UTM model. With Sophos XG, you get the chance to block what sites operate… more»

What's my experience with pricing, setup cost, and licensing?

We have the annual license for Sophos XG. It all depends on what you would like to have in the package that you are purchasing.

Which solution did I use previously and why did I switch?

I used Cyberoam previously, although I always used it as a UTM only. What made me move to Sophos is that they were acquired, i.e. they acquired Cyberoam to start with the… more»

What other advice do I have?

I recommend that everyone should have a proper understanding of new network requirements and then enjoy it. Sophos XG is definitely a good product. On a scale of 1 to 10… more»

Which other solutions did I evaluate?

I evaluated FortiGate but wasn't happy with it. I evaluated another group called WatchGuard. WatchGuard has good features in it, but it's for a smaller business scale than… more»
Kolanji Selvaraj
Consultant
IT Consultant at Crotus
Apr 18 2019

What is most valuable?

We have found that the simplicity of the XG 210 is its most valuable feature. There are a lot of options available for the default firewall rules, such as email and web… more»

How has it helped my organization?

The main improvement for us is with our email. The email options and email security features are good.

What needs improvement?

We are having a lot of issues with conflicts and user sessions, and Sophos has suggested that we change the device to the XG 400. Aside from these issues with scalability… more»

What's my experience with pricing, setup cost, and licensing?

Even when you purchase the product from Sophos, they ask for a separate contract for support which is on an hourly basis. For licensing the XG 210, we paid approximately… more»

Which solution did I use previously and why did I switch?

We have been using the Sophos XG 135 model at our remote sites and it works. This year we deployed the XG 210 model at our data center, but prior to this we used… more»

What other advice do I have?

Because of the problems that we are having, I cannot recommend this solution to anyone at this time. I would rate this solution five out of ten.

Which other solutions did I evaluate?

Other than the Barracuda and the Sophos models, I did not evaluate other solutions.
Learn what your peers think about Sophos XG. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
431,024 professionals have used our research since 2012.
Olufemi Adalemo
Real User
Chief Technology Officer at Leystel Nigeria Limited
Aug 22 2019

What is most valuable?

The SSL VPNs are the most valuable feature for me. I have a lot of systems out of the head office that need to connect to the local networks, and they all connect via the Sophos VPN client.

How has it helped my organization?

It streamlines the process of creating VPN access for users. Because of the AD integration, it makes it very easy to manage these users from different locations from a central source. It also helps us… more»

What needs improvement?

The initial set up process can be a little tricky, especially when you are registering with Sophos and you have a poor internet connection. Setup is not necessarily complex, but it's not trouble-free… more»

What's my experience with pricing, setup cost, and licensing?

We are paying about $1,500 yearly for the Enterprise Plus. As far as I know, there aren't costs above this standard fee.

What other advice do I have?

We use the on-premises deployment model. We definitely plan to increase the usage and also add high variability too. Right now, it is the main internet gateway and firewall for my network. We're using… more»

Which other solutions did I evaluate?

We evaluated Cisco ASA as well as the FortiGate before ultimately choosing Sophos. I chose Sophos over FortiGate because I'd already had experience with Cyberoam and it was a fairly similar migration… more»
Tunji Gbola
Real User
Chairman at BASL
Aug 28 2019

What is most valuable?

What I like the most is the reporting. The integration with the Sophos firewall is brilliant. I don't need to be physically present in the office. I can monitor everything from Sophos Central. That is a great feature and it's one thing that… more»

What needs improvement?

Although I enjoy the reporting elements of the solution, it can still be improved. I still can't drill down. There is some information that I would really, really like to see, but I still can't access it. On reports, they sometimes give a… more»

What's my experience with pricing, setup cost, and licensing?

We pay on a yearly basis. We have Sophos XG, but we also have Intercept X for our endpoint and recently we just deployed Intercept X for the servers. I've not done a calculation of the costs of all three to know what my yearly maintenance… more»

Which solution did I use previously and why did I switch?

The solution we were using previously was Cyberoam. The Cyberoam device was about five years old and had started malfunctioning. It wasn't giving us the output it had previously provided. At that time, Sophos had already bought Cyberoam. We… more»

What other advice do I have?

Once you have basic networking skills and firewall management it's easy to set up. With Sophos Central, I think it's a good solution for any IT department. I would rate the solution eight out of ten. As it is now, the solution is good, but… more»
Unmesh Deshpande
Real User
CTO at Kingsway Hospitals
Jul 28 2020

What is most valuable?

The interface is great and easy to understand. Any firewall engineer who has medium to moderate experience on bylaws, can easily understand the UI. The language presented on various features and the in-built help, is very intuitive. If you… more»

What needs improvement?

The solution really needs some additional features like network access control. If they could incorporate some user profiling and present the analytics of the login user usage patterns, or a typical proper management dashboard to take a… more»

What's my experience with pricing, setup cost, and licensing?

There's no annual licensing fee. When we purchased the product, it was with a five year agreement bundled in with the product price and the recent rollout is not yet five years old. When we renew, we'll renegotiate. I can't differentiate… more»

Which solution did I use previously and why did I switch?

I previously used Cisco's firewall ASA and it was extensively implemented in my earlier role. The main reason to migrate to Sophos was due to their aggressiveness in terms of pricing but also the fact that they had features that Cisco did… more»

What other advice do I have?

I would definitely recommend this solution but it's only suitable if it fits the needs of the company so I would suggest carrying out some research. Why does the company need a firewall? What rules do they want to deploy on the firewall… more»
Jay Thompson
Reseller
Chief Operational Officer at Merchant Light LLC
Jun 26 2020

What is most valuable?

The most valuable feature is that it scans all of the data for any kind of malware. It logs everything that goes in or out, and the logs are helpful. The simplicity of the… more»

How has it helped my organization?

Our network is now much better protected than it was. If you don't have your network and your infrastructure secured, as a business, which is about more than just putting… more»

What needs improvement?

It would be helpful if they had a set of standard templates because it would assist in the beginning, when you are just getting started. They do have a template, but I… more»

What's my experience with pricing, setup cost, and licensing?

We paid for our licensing for three years, upfront, and there are no costs in addition to the standard fees.

Which solution did I use previously and why did I switch?

We did have a Cisco router prior to using Sophos XG, but I don't know much about Cisco or how to get it operational. I also realized that it was getting old, so we… more»

What other advice do I have?

I am happy with this solution, which is one of the reasons that we are selling it. I don't like to sell or recommend things that I have not used. I have tried a lot of the… more»

Which other solutions did I evaluate?

I evaluated several options and sought out advice before selecting Sophos XG.
Zaher EL Bsat
Real User
‎Chief Operating Officer at Al Manar
Aug 29 2019

What is most valuable?

We have many Sophos solutions that we use together. We use Sophos UPM and Sophos XG. Next, there are just firewalls. The Sophos UPM is the basic firewall; Sophos XG is a mix of Cyberoam and Surface (Sophos acquired Cyberoam three years ago). We use all the features within these solutions and we have… more»

What needs improvement?

They should expand their DDoS feature. It's basic. They need to enhance it. Technical support needs to be improved. The solution needs a mobile application for the administrator. Today, as an administrator, you cannot manage the solution from your tablet or from your mobile. You can only go through… more»

What's my experience with pricing, setup cost, and licensing?

Price-wise the solution offers acceptable rates. You can find cheaper solutions on the market, but when you go cheaper you have fewer features. Today, based on iQuate market the price is very reasonable and affordable, and it's good if you get a good discount. Discounts can be offered by the vendor… more»

What other advice do I have?

We are a Sophos partner. We both use the solution and recommend it to clients. Compared to other competitors, I'd rate the solution nine out of ten. However, for very large enterprises, the largest firewall appliance from Sophos might not be enough for thousands of users. If I was rating the… more»
Michael Hlavaty-LaPosa
Real User
Owner/President at TeamLogic IT of Oklahoma City
Jun 17 2020

What is most valuable?

The most valuable feature is that it is a next-generation firewall. The fact that it is integrated between endpoints and the firewall, and then the firewall and a central Sophos operation center, is… more»

What needs improvement?

The main area that needs improvement is the documentation. Sophos needs to be a little better at communicating with partners about changes, issues, patches, and so forth. The weakest point is the… more»

What's my experience with pricing, setup cost, and licensing?

The Sophos pricing, in general, is better than SonicWall, Fortinet, WatchGuard, or anybody else. Because of the partner program, the pricing I get is extremely good compared to what I would get from… more»

Which solution did I use previously and why did I switch?

We did not use another similar solution prior to Sophos XG. Since the MSP business started, it has been our primary firewall product because of the pricing and support.

What other advice do I have?

I would highly encourage others to evaluate Sophos and adopt it. I've discovered that compared to other products, it is easier to manage and I think that it operates better. Overall, I think that… more»

Which other solutions did I evaluate?

I have evaluated several firewall products and I think that Sophos is better in terms of ease of use, performance, and pricing.
See 12 More Sophos XG Reviews

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User Assessments By Topic About Sophos XG

Learn what your peers think about Sophos XG. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
431,024 professionals have used our research since 2012.

Sophos XG Questions

What is Sophos XG?

Sophos XG Firewall is next gen firewall that is optimized for today’s business, delivering all the protection and insights you need in a single, powerful appliance that’s easy to manage.

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