Sophos XG Reviews

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SherifFouad
Real User
IT Manager-Africa/Technical Services Manager at a mining and metals company with 201-500 employees
Jul 24 2018

What is most valuable?

The web and application filters, as well as the quality of service. It has a very friendly interface like the Cyberoam iNG units, it has customizable policies, it has proper templates that you can even modify, and you can customize the… more»

What needs improvement?

The major problem that I am facing, and I know that others are facing as well, is with the HTTPS classic, in general, or any classic that works on Secure Socket Layers. Let's say I set up a rule to block users from accessing YouTube or… more»

If you previously used a different solution, which one did you use and why did you switch?

I've used heaps of them through the years. I've used Fortigate, which is now Fortinet. I've used Websense, they issued something like that years ago. ISS issued something like that years ago. Sophos UTM, along with Cyberoam UTM, since they… more»

What other advice do I have?

My advice would vary based on your requirements. If you have a dedicated edge firewall, like Cisco ASA, you should get Cyberoam iNG and Sophos XG. They will do the job brilliantly. They will take the load, they will do a fantastic job. If… more»

Which other solutions did I evaluate?

I was looking at either Cyberoam iNG or Sophos XG.
Sherif Fouad
Real User
Project Manager at a mining and metals company with 1,001-5,000 employees
May 25 2019

What is most valuable?

The application filters available with Sophos XG are brilliant. The sandboxing and the way the firewall or the UTM integrates with the installed endpoint antivirus clients… more»

How has it helped my organization?

I have a serious problem because our offices are scattered around the world in very remote areas. We cannot deploy proper branch office guides, active directory sites, and… more»

What needs improvement?

There was a big issue with the Cyberoam and with the SG units as well, i.e. the previous Sophos UTM model. With Sophos XG, you get the chance to block what sites operate… more»

What's my experience with pricing, setup cost, and licensing?

We have the annual license for Sophos XG. It all depends on what you would like to have in the package that you are purchasing.

If you previously used a different solution, which one did you use and why did you switch?

I used Cyberoam previously, although I always used it as a UTM only. What made me move to Sophos is that they were acquired, i.e. they acquired Cyberoam to start with the… more»

What other advice do I have?

I recommend that everyone should have a proper understanding of new network requirements and then enjoy it. Sophos XG is definitely a good product. On a scale of 1 to 10… more»

Which other solutions did I evaluate?

I evaluated FortiGate but wasn't happy with it. I evaluated another group called WatchGuard. WatchGuard has good features in it, but it's for a smaller business scale than… more»
Find out what your peers are saying about Sophos, Fortinet, pfSense and others in Firewalls. Updated: July 2019.
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Kolanji Selvaraj
Consultant
IT Consultant at Crotus
Apr 18 2019

What is most valuable?

We have found that the simplicity of the XG 210 is its most valuable feature. There are a lot of options available for the default firewall rules, such as email and web… more»

How has it helped my organization?

The main improvement for us is with our email. The email options and email security features are good.

What needs improvement?

We are having a lot of issues with conflicts and user sessions, and Sophos has suggested that we change the device to the XG 400. Aside from these issues with scalability… more»

What's my experience with pricing, setup cost, and licensing?

Even when you purchase the product from Sophos, they ask for a separate contract for support which is on an hourly basis. For licensing the XG 210, we paid approximately… more»

If you previously used a different solution, which one did you use and why did you switch?

We have been using the Sophos XG 135 model at our remote sites and it works. This year we deployed the XG 210 model at our data center, but prior to this we used… more»

What other advice do I have?

Because of the problems that we are having, I cannot recommend this solution to anyone at this time. I would rate this solution five out of ten.

Which other solutions did I evaluate?

Other than the Barracuda and the Sophos models, I did not evaluate other solutions.
Hesham Sakr
Real User
IT Infrastructure & Security Manager at a university with 1,001-5,000 employees
Apr 08 2018

What is most valuable?

The most valuable feature, according to the setup we have at our work place here, is the flexibility of the system or the firmware that's running the appliance. It's so flexible, performing multiple rules with different configurations… more»

What needs improvement?

It is performing well. However, the only challenges that we are facing are the effectiveness with blocking the proxy and tuneling applications, aside from proxy and similar applications. So the application filter on the product is not… more»

If you previously used a different solution, which one did you use and why did you switch?

Before Sophos there was mix of various legacy solutions that were not really considered firewall grade. The only specific thing that was used was a software-based firewall, but it was used on a very limited scale and only temporarily.

What other advice do I have?

When it comes to selecting a vendor I think the most important thing would be the level of support and how fast they can respond in critical cases. I would rate Sophos at eight out of 10. I cannot give it the best rating because there are… more»

Which other solutions did I evaluate?

The other vendors on the list were Fortinet and Palo Alto. Although it was really great with outstanding features, Palo Alto was far beyond our budget. And as for Fortinet, I was not really happy with the ease of use of the firewall and the… more»
Real User
Senior IT Infrastructure Solutions Engineer at a tech services company with 51-200 employees
Apr 17 2018

What is most valuable?

* The ease of setting up the VPN connection. * The fact they have the cloud management option, I can manage it on a cloud platform. So anywhere I am, I can always manage the firewall. * The user… more»

How has it helped my organization?

It's cost-effective. We are not that big a company. It gives us the features that we need.

What needs improvement?

I would like the update process to be easier, to update the firmware of the boxes. I think it's much better automatically than having to do it manually: Download the file, do network discovery. If… more»

If you previously used a different solution, which one did you use and why did you switch?

We were previously using a different solution, a Cisco ASA firewall, but it was not a next-generation of firewall, next-generation meaning it can do unified threat management. We wanted a new solution… more»

What other advice do I have?

I would rate it an eight out of 10. I don't rate it "perfect" because it can always improve. But the features that come along with Sophos are very, very extensive. It gives me so many options, the… more»

Which other solutions did I evaluate?

We evaluated Sophos vs Fortinet and Sophos vs Cisco. The cost of Sophos was more competitive compared to the rest. We also considered the management and it was easier to manage than the rest. That's… more»
Danyllo Cabral
Consultant
IT Project Consultant at a tech services company
Jul 30 2017

What is most valuable?

* URL Filtering: because of the importance of controlling what and individual might access from the organization’s network. Sophos XG has 90+ categories, providing a level… more»

How has it helped my organization?

With a very intuitive and easy-to-use interface, it made it much easier to setup access and business rules, VPNs and to identify issues like Internet link outages and… more»

What needs improvement?

Sophos XG lacks link load balancing options like ratio and spill over, both useful in some scenarios. I also think they might consider improving the RAM of some of the… more»

What's my experience with pricing, setup cost, and licensing?

Sophos is clearly trying to position itself as the market leader in the UTM niche. One way they are doing this is by having an aggressive pricing policy and this makes it… more»

If you previously used a different solution, which one did you use and why did you switch?

No.

What other advice do I have?

Try to have the help of a Sophos Partner for the correct sizing and purchasing of an adequate licensing bundle. In addition, I would recommend having a PoC in place in… more»

Which other solutions did I evaluate?

Yes, FortiGate.
Sean Gambill
Real User
Lead NOC Engineer at a energy/utilities company with 51-200 employees
Jul 30 2017

What is most valuable?

For one, its ease of use is the most valuable feature. It's very easy to look at the logs and troubleshoot issues as they arise. Things just make sense and it is a very intuitive interface.

How has it helped my organization?

It is easier to use than Cisco ASA, so it has reduced our SLAs by a considerable margin.

What needs improvement?

The VPN and central management need to be improved, but that's being nit-picky. The IPsec VPNs are a little on the buggy side and you sometimes have to jump through hoops to get it to work. When I looked at them last, they were still in… more»

If you previously used a different solution, which one did you use and why did you switch?

Previously, we were using another solution. However, we switched as we needed to upgrade our infrastructure.

What other advice do I have?

Get the professional support contract; it is well-worth it and those guys know their product very very well. It is a very solid product, easy to use and implement.
Vikas-Gupta
Real User
Mr with 51-200 employees
Nov 21 2017

What is most valuable?

* Internet security, where we have one single point of console; where I can manage my endpoint and my gateway. * Any messages coming in, I am getting the intermission immediately. * If my endpoint is… more»

How has it helped my organization?

The product has been upgraded, and one of the features we were looking for has been incorporated into the newer version. It has allowed me to customize for my needs as well.

What's my experience with pricing, setup cost, and licensing?

Pricing is very competitive in the market.

If you previously used a different solution, which one did you use and why did you switch?

Our previous solution was Check Point. I switched to Sophos just because of the pricing issue.

What other advice do I have?

The support is awesome. QA is very simple, and the administration is very straightforward.

Which other solutions did I evaluate?

Only Check Point. That was the one product which I evaluated.
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What is Sophos XG?

Sophos XG Firewall is next gen firewall that is optimized for today’s business, delivering all the protection and insights you need in a single, powerful appliance that’s easy to manage.

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