Compare Snowflake Computing vs TIBCO

Snowflake Computing

Based on 122 reviews.

TIBCO

Based on 190 reviews.

Latest Research

Buyer's Guide

Snowflake vs. TIBCO Live Datamart

March 2024

TIBCO Live Datamart vs. Snowflake

Updated: March 2024

Buyer's Guide

Snowflake vs. TIBCO Live Datamart

March 2024

Snowflake vs. TIBCO Live Datamart

Updated: March 2024

Sample Customers

Snowflake

Accordant Media, Adobe, Kixeye Inc., Revana, SOASTA, White Ops

TIBCO Live Datamart

Aerospace Corporation, Balfour Beatty Infrastructure Services, Banco Sabadell, Bolton Borough Council

Popular Solutions

36 reviews

30 reviews

11 reviews

11 reviews

10 reviews

Top Industries

Educational Organization

29%

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

20%

Computer Software Company

13%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

PradeepSingh1
Director Of Operations at a outsourcing company
In my company, we use Snowflake Analytics for the data lake process and data mining and not for data analytics. We...
Read full review of Snowflake Analytics »
SreenivasanRamanujam
Director -Data Architecture and Engineering at Decision Minds
For Snowflake, we had four main use cases. The first use case was related to a data warehouse, and my banking client...
Read full review of Snowflake »

Review 1 of 2

Mohsin Pathan
Associate Vice President - Solutions, presales & services at Bahwan CyberTek
Datamart is mainly used for data streaming. If you're looking to move charts or the stock market, move bars and...
Read full review of TIBCO Live Datamart »
Mustofa Yonus
Cheif Specialist- Licensing Systems at Roads & Transport Authority
I use the solution in my company not as an engineer but as someone who currently operates at a managerial level. The...
Read full review of TIBCO ActiveMatrix Service Bus »
MichaelKogan
Head of Data and Analytics Solutions at a tech vendor
We primarily implement the solution for clients. They typically use it for drone flying and machinery in factories.
Read full review of TIBCO Streambase CEP »
Samy Abushanab
Senior Software Development Team Leader at sejel

Read full review of TIBCO iProcess Suite »
Manoel Pereira De Lima Junior
IT Specialist focused on Application Architecture at a financial services firm
We have many use cases for TIBCO Rendezvous. For example, since 2008 we are using it as the middleware of integration...
Read full review of TIBCO Rendezvous »

Review 1 of 5

Customer Service

SaurabhSingh4
Data Analyst at Wespath Benefits and Investments
I am highly satisfied with their level of customer service and support. I would rate it nine out of ten.
Read full review of Snowflake Analytics »
Dmitri Solodovnik
Business Intelligence Team Lead at Oxagile
The solution's technical support team responds on time, but some complicated issues take time to be resolved.
Read full review of Snowflake Analytics »
AnujJain
AVP Data Engineering at Genpact - Headstrong
Typically, the client will have their own support team. We don't really deal with the support side of things. My...
Read full review of Snowflake Analytics »
Rahul-Sahay
Senior Solutions Architect at kipi.bi
The technical support team is good.
Read full review of Snowflake »
PradeepSingh1
Director Of Operations at a outsourcing company
There has not been much interaction from my end with the solution's technical support. I rate the technical support...
Read full review of Snowflake Analytics »
Javed Chowdhary
Lead Software Engineer - Data Cloud at Mastercard
My company is in contact with a technical person from Snowflake Analytics, who helps us. I rate the technical support...
Read full review of Snowflake Analytics »
Ravi Verma
Assistant Manager Operations at Tech Mahindra Limited
The support provided by Snowflake is fine since they are fast and helpful. I rate the technical support an eight out...
Read full review of Snowflake Analytics »
Padmanesh NC
Big Data Solution Architect - Spatial Data Specialist at SCIERA, INC
It's really good. I am happy with the product and the service.
Read full review of Snowflake »
VipinGupta
Sr Manager at Publicis Sapient
Technical support is good. It is readily available and they are very responsive.
Read full review of Snowflake »
Jayanta Datta
Executive Director at Morgan Stanley
The technical support from Snowflake Analytics is outstanding.
Read full review of Snowflake Analytics »
DivyaRaj
Sr. Software Developer at Tech Mahindra Limited
I have been in contact with technical support many times and it was awesome. I got great support. Whenever I needed...
Read full review of Snowflake »
AnshumanSingh
Vice President --Analytics & Digital Transformation at Polestar Solutions & Services India Pvt Ltd
There is a different team in my company that connects with the solution's technical support.
Read full review of Snowflake Analytics »
Anonymous User
Founder & CIO at a computer software company
Technical support has been excellent. I'd rate them nine out of ten. They are knowledgeable and responsive. We are...
Read full review of Snowflake »
Anonymous User
Solutions Architect-AI & ML at a tech services company
I have not been in contact with technical support, although my team has been and they are okay with it. My impression...
Read full review of Snowflake »
Anonymous User
Data Analyst at a tech services company
Snowflake’s technical support is good.
Read full review of Snowflake Analytics »
Anonymous User
Data Engineer at Celebal Technologies
We've never been in touch with technical support.
Read full review of Snowflake »
Anonymous User
Associate Manager at a consultancy
We are going through the online version, and we don't find any difficulty with this.
Read full review of Snowflake »
Anonymous User
BI Consultant at a tech consulting company
I've never directly dealt with technical support. We do have a direct contact. There are other people who might have....
Read full review of Snowflake »
Anonymous User
Vice President of Business Intelligence and Data Engineering at a comms service provider
There is nothing for us to complain about when it comes to technical support. The response time is really great....
Read full review of Snowflake »
Anonymous User
Manager IT BRM/FRM at a manufacturing company
We haven't had any technical contact. All of it has been internal for our organization.
Read full review of Snowflake »
RAHULVERMASIR
Director - Data Analytics at Sunera Technologies
We have contacted them only for the basic setup. Most of the time, we were able to get the right solution at the...
Read full review of Snowflake »
Anonymous User
Soullution Architech at a tech services company
The solution's customer service is good.
Read full review of Snowflake »
Murugan Asokan
Senior Solutions Architect at NessPRO Italy
Their support is good.
Read full review of Snowflake »
ANilT
Database administrator terdata at a tech vendor
The customer service and support for this solution is good. We had previously failed to retrieve data after the time...
Read full review of Snowflake Analytics »
Matthew-Richardson
Senior Cloud Architect at DoIT International
The technical support is not very good. I rate the support a two or three out of ten. The tool does not provide a...
Read full review of Snowflake Analytics »
Subhrajit Mitra
Sr. Technical Architect - Business Intelligence / Data Warehouse at a computer software company
Their technical support is good. I always get a response from them when I send an email to their support team.
Read full review of Snowflake »
Anonymous User
Principal IT Technologist- BI Platform Architect at Medtronic
I tried using technical support once and they were very helpful. But after that, I have not had any reason to explore...
Read full review of Snowflake »
Hemant Balijepalli
Senior Consultant at a consultancy
I've never dealt with technical support. We did have people from Snowflake working with us directly, and we never ran...
Read full review of Snowflake »
Anonymous User
Associate Data Engineer at a outsourcing company
My company is a direct partner of the product. We have a lot of Snowflake experts who can resolve any doubts. Hence,...
Read full review of Snowflake »
Anonymous User
Technical Lead at a computer software company
The technical support from Snowflake was excellent. They responded promptly to emails and even provided advance...
Read full review of Snowflake Analytics »

Review 1 of 30

SunilKumar26
Technical Lead at a tech consulting company
The solution's support is helpful and the response time is good.
Read full review of TIBCO BusinessWorks »
Joshua Rule
Senior Integration Consultant at a computer software company
The solution's technical support is very attentive. I rate the technical support a nine out of ten.
Read full review of TIBCO Managed File Transfer »
GouravSuri
Software Engineer (L4) at Uber
The solution’s technical support is good.
Read full review of TIBCO Scribe »
Ray Ochieng
Integration Lead at a comms service provider
In terms of support, sometimes we get the engineers that are assigned. They don't understand the internal workings of...
Read full review of TIBCO ActiveMatrix BPM »
Ray Ochieng
Integration Lead at a comms service provider
There's a case that I raised some time back and it took almost two weeks, with them telling me they took it to the...
Read full review of TIBCO BusinessWorks »
Muzaffer Yöntem
Managing Partner at Infolitik İş Çözümleri
The customer support for this solution is very good.
Read full review of TIBCO Spotfire »
Samy Abushanab
Senior Software Development Team Leader at sejel
From what I have heard from my colleagues, they are very satisfied with the technical support they have. They...
Read full review of TIBCO iProcess Suite »
Rodrigo Carvalhal
Senior Engineer at BNP Paribas
Every time we need customer support, we call them, and they answer in time and give us a solution.
Read full review of TIBCO ActiveMatrix BPM »
Anonymous User
Integration Architect at a media company
Their customer support was pretty good. They resolved the problem every time, but sometimes there were technical...
Read full review of TIBCO Cloud API Management »
Anonymous User
Head of IT Integration & Finance Transformation at a financial services firm
We've had good experience with technical support.
Read full review of TIBCO BusinessWorks »
Anonymous User
Founder at a consultancy
I would give technical support a rating of 10/10. I called a rep and he made a special fix for our project on the fly...
Read full review of TIBCO Jaspersoft »
Anonymous User
Innovation consultancy
Customer Service: High. Technical Support: Medium.
Read full review of TIBCO tibbr »
Anonymous User
Vice President, Scientific Analytics at a healthcare company
Technical support was excellent.
Read full review of TIBCO Spotfire »
Anonymous User
Senior Programming Analyst at a pharma/biotech company
Tibco is always helpful with problems.
Read full review of TIBCO Spotfire »
Venkat Ramanan
Principal Consultant at a tech services company
The technical support for this solution is very good. Whenever we are stuck with any kind of technical issue, we...
Read full review of TIBCO ActiveMatrix Service Bus »
Anonymous User
Founder at a tech services company
The support is wonderful and they respond on time.
Read full review of TIBCO BusinessWorks »
Anonymous User
Senior BI Consultant at a tech services company
They are awesome. Tibco has a support cell and we can raise a ticket that has an SLA for them. Also, there is a large...
Read full review of TIBCO Spotfire »
Chandu Sekhar
Manager at a consultancy
During my time as a TIBCO SME in Lebanon, I often had to rely on TIBCO support. Unfortunately, I ended up providing...
Read full review of TIBCO Jaspersoft »
Anonymous User
Manager, Business Intelligence at a tech services company
Customer service and technical support are good.
Read full review of TIBCO Spotfire »
Anonymous User
Senior Architect
I really appreciate the technical support that was received.
Read full review of TIBCO FTL »
Anonymous User
Data Architect at a comms service provider
Customer Service: As I am using the community edition, no customer service is provided. However, it is easy to get...
Read full review of TIBCO Jaspersoft »
Anonymous User
Teradata/Tibco Spotfire Developer at a tech services company
Technical support is good.
Read full review of TIBCO Spotfire »
Anonymous User
Senior Analyst - Reservoir Engineering at a energy/utilities company
On a scale of 1 to 10, I’d say customer service is a 9. Their customer service representatives are usually extremely...
Read full review of TIBCO Spotfire »
Anonymous User
Senior Software Engineer at a tech company
On a scale of 1-5, I would rate it a 2 because the technical team never had any proper documentation or guidance for...
Read full review of TIBCO Jaspersoft »
Anonymous User
Technical Architect at a financial services firm
Technical support is good.
Read full review of TIBCO BusinessWorks »
Anonymous User
Test Engineer at a healthcare company
I can't say; I have not reached out to customer service for Spotfire. However, there is an abundance of knowledge...
Read full review of TIBCO Spotfire »
Anonymous User
Business Intelligence Lead at a transportation company
Excellent.
Read full review of TIBCO Spotfire »
Anonymous User
Sr. Data Scientist II - Information Research at a pharma/biotech company
Being a life sciences company, our support comes from Perkin Elmer rather than Tibco. They have provided us with very...
Read full review of TIBCO Spotfire »
Anonymous User
Analytical Scientist at Syntelli Solutions Inc.
Technical support has good response times; we’re very happy with the support.
Read full review of TIBCO Spotfire »
Anonymous User
Analytics Consultant at a consultancy
I rate technical support 7/10 and getting better.
Read full review of TIBCO Spotfire »

Review 1 of 30

Technical Support

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