We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice
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"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"OnBase is reasonably priced."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."
"It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."
"FileNet is not cheap, but you absolutely get what you pay for. "
"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."
"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."
"There are lots of components to the product. Make sure before you invest that you know which components you need."
"1. It will be more expensive than estimated to setup.
2. You will need to double the staff while you are running the old system and installing the new system.
3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."
"The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year."
Advantage CSP is a fully-customizable and extensible platform designed to meet the unique organizational workflow of any business, and can evolve with your enterprise as you grow and needs change.
OnBase provides a broad spectrum of turn-key industry and departmental solutions that are expertly tailored to meet specific business challenges. As an enterprise platform, OnBase has purpose-built integrations and connectors to core industry LOB applications such as Epic and Workday, supporting critical content and process solutions. With repeatable industry solutions, OnBase provides the capability to intelligently automate your business processes so your team can focus on higher value work without the need to build costly customized solutions. With business ownership of solutions, OnBase enables expansion beyond IT, delivering faster ROI.
IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.
There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.
Sample Customers
TD Bank, Mylan Pharmaceuticals, Canadian Bankers Association, VT iDirect, Royal College of Dental Surgeons of Ontario (RCDSO), Building Industry and Land Development Association (BILD), 9 Story Media Group, Iridium
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
