Box vs IBM FileNet comparison

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Read 37 Box reviews
4,012 views|2,273 comparisons
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5,058 views|3,057 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Box and IBM FileNet based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Box vs. IBM FileNet Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a very user-friendly product.""I like that Box makes it easy to deploy virtual machines.""I like the ease of use.""The most valuable feature of Box is security.""The collaboration of the solution is good.""The ability to collaborate around data anywhere, anytime is the most powerful features of Box.""Box is very user-friendly; more so than SharePoint.""The solution is used for data storage and any kind of visualization."

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"The product has helped with compliance and governance issues. There are some archiving policies which a financial organization has to keep. Our organization can keep up with them because of the IBM product.""The most valuable features are the interconnectivity and the collaboration. No longer do I have to wonder what system I need to go to for the data I need. I know it's in FileNet.""The most valuable feature is the way in which it enables clients and customers to quickly access the content and information that they use for everyday functions.""It has a very broad market share and a lot of people know about it.""It is really usable. There is a lot of support for it. You have the online components to trawl through the storage. I have a lot of fun with it.""FileNet can for sure cover the requirements of a medium and a big company, because of the scalability and the possibility to connect with many other IBM products.""It has given us a whole new environment to do document management and document storage.""I would say the workflow is pretty good. Also, the flexibility of being able to create custom objects with a lot of domain-specific attributes that we follow."

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Cons
"If there was a plugin that added some sort of toolbar in Office, that would be great.""Better integration with other solutions is needed.""The solution's data security should be improved.""The upload speed needs improvement.""Like all cloud platforms, there are always areas of improvement around sync to local devices.""I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times.""One thing that Box would benefit from is a records management component.""Maturity of the enterprise security around user management."

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"The FileNet API seems like it is very difficult and not transparent.""If there was more AI capability, into Watson, that would be a benefit.""I would like to see in FileNet integrated with Watson, which can read something and send it without any human contact or interaction.""If I had a concern, it would be that we are sometimes not getting to the root cause of the issues from a technical standpoint as quickly as we should. For the most part, it's good. However, when things get a bit dicey with more involved issues, we have had some delays in getting feedback. If I had a concern, it's around the technical support and their responses in regards to things like root cause analysis.""In Content Navigator we want to see the ability to view different types of video... We are using HTML 5 but it's very limited... We definitely want to see support for most types of video formats in the market.""The new user interface is not easy to set up, so some improvements along these lines would be good.""We would like to have more automation of rollout solutions.""IBM doesn't offer new technologies every year, they offer new technologies after five years, for each release of the product."

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Pricing and Cost Advice
  • "The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
  • "It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
  • "Better sign a full year's contract to get a discount."
  • "I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
  • "A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
  • "Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
  • "I believe Box is cheaper than SharePoint."
  • "They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
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  • "The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."
  • "It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."
  • "FileNet is not cheap, but you absolutely get what you pay for. ​"
  • "For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."
  • "For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."
  • "​There are lots of components to the product. Make sure before you invest that you know which components you need.​​"
  • "1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."
  • "The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year."
  • More IBM FileNet Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution is used for data storage and any kind of visualization.
    Top Answer:The solution does not have the feature to retrieve deleted data. The solution's data security should be improved. While outsiders cannot access it, people within the organization can access the data… more »
    Top Answer:The standout feature for us is undoubtedly the Google-like search functionality, which allows us to search for documents within the system effortlessly. Instead of just querying the document database… more »
    Top Answer:The tool is expensive, and I rate its pricing a ten out of ten.
    Top Answer:Currently, our primary ERP system is SAP S/4HANA. Despite this, we have encountered difficulties integrating the solution with it, which remains an unresolved challenge for our team. The renewal cost… more »
    Ranking
    Views
    4,012
    Comparisons
    2,273
    Reviews
    10
    Average Words per Review
    366
    Rating
    8.2
    Views
    5,058
    Comparisons
    3,057
    Reviews
    4
    Average Words per Review
    410
    Rating
    7.5
    Comparisons
    Learn More
    Overview

    Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.

    The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.

    By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.

    Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

    IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

    There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

    Sample Customers
    GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
    Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
    Top Industries
    REVIEWERS
    Non Tech Company26%
    University10%
    Construction Company10%
    Real Estate/Law Firm10%
    VISITORS READING REVIEWS
    Educational Organization47%
    Computer Software Company7%
    Financial Services Firm5%
    Manufacturing Company5%
    REVIEWERS
    Financial Services Firm31%
    Insurance Company16%
    Healthcare Company10%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company14%
    Government10%
    Insurance Company9%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise19%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise51%
    Large Enterprise34%
    REVIEWERS
    Small Business24%
    Midsize Enterprise11%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    Buyer's Guide
    Box vs. IBM FileNet
    March 2024
    Find out what your peers are saying about Box vs. IBM FileNet and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Box is ranked 4th in Enterprise Content Management with 10 reviews while IBM FileNet is ranked 6th in Enterprise Content Management with 5 reviews. Box is rated 8.4, while IBM FileNet is rated 8.2. The top reviewer of Box writes "User-friendly, easy to navigate, and has helpful support". On the other hand, the top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Egnyte, whereas IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and OpenText Content Manager. See our Box vs. IBM FileNet report.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.