We performed a comparison between Box and IBM FileNet based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a very user-friendly product."
"I like that Box makes it easy to deploy virtual machines."
"I like the ease of use."
"The most valuable feature of Box is security."
"The collaboration of the solution is good."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"Box is very user-friendly; more so than SharePoint."
"The solution is used for data storage and any kind of visualization."
"The product has helped with compliance and governance issues. There are some archiving policies which a financial organization has to keep. Our organization can keep up with them because of the IBM product."
"The most valuable features are the interconnectivity and the collaboration. No longer do I have to wonder what system I need to go to for the data I need. I know it's in FileNet."
"The most valuable feature is the way in which it enables clients and customers to quickly access the content and information that they use for everyday functions."
"It has a very broad market share and a lot of people know about it."
"It is really usable. There is a lot of support for it. You have the online components to trawl through the storage. I have a lot of fun with it."
"FileNet can for sure cover the requirements of a medium and a big company, because of the scalability and the possibility to connect with many other IBM products."
"It has given us a whole new environment to do document management and document storage."
"I would say the workflow is pretty good. Also, the flexibility of being able to create custom objects with a lot of domain-specific attributes that we follow."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"Better integration with other solutions is needed."
"The solution's data security should be improved."
"The upload speed needs improvement."
"Like all cloud platforms, there are always areas of improvement around sync to local devices."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"One thing that Box would benefit from is a records management component."
"Maturity of the enterprise security around user management."
"The FileNet API seems like it is very difficult and not transparent."
"If there was more AI capability, into Watson, that would be a benefit."
"I would like to see in FileNet integrated with Watson, which can read something and send it without any human contact or interaction."
"If I had a concern, it would be that we are sometimes not getting to the root cause of the issues from a technical standpoint as quickly as we should. For the most part, it's good. However, when things get a bit dicey with more involved issues, we have had some delays in getting feedback. If I had a concern, it's around the technical support and their responses in regards to things like root cause analysis."
"In Content Navigator we want to see the ability to view different types of video... We are using HTML 5 but it's very limited... We definitely want to see support for most types of video formats in the market."
"The new user interface is not easy to set up, so some improvements along these lines would be good."
"We would like to have more automation of rollout solutions."
"IBM doesn't offer new technologies every year, they offer new technologies after five years, for each release of the product."
Box is ranked 4th in Enterprise Content Management with 10 reviews while IBM FileNet is ranked 6th in Enterprise Content Management with 5 reviews. Box is rated 8.4, while IBM FileNet is rated 8.2. The top reviewer of Box writes "User-friendly, easy to navigate, and has helpful support". On the other hand, the top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Egnyte, whereas IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and OpenText Content Manager. See our Box vs. IBM FileNet report.
See our list of best Enterprise Content Management vendors.
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