Compare Box vs. IBM FileNet

Box is ranked 3rd in Enterprise Content Management with 1 review while IBM FileNet is ranked 2nd in Enterprise Content Management with 61 reviews. Box is rated 8.0, while IBM FileNet is rated 8.2. The top reviewer of Box writes "Good folder privacy allows us to responsibly share files between departments". On the other hand, the top reviewer of IBM FileNet writes "Easy to integrate, and enables our clients to guarantee compliance". Box is most compared with SharePoint, Microsoft OneDrive and Citrix ShareFile, whereas IBM FileNet is most compared with SharePoint, OpenText ECM and IBM ECM.
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Read 1 Box review.
10,247 views|8,108 comparisons
IBM FileNet Logo
11,716 views|6,946 comparisons
Most Helpful Review
Find out what your peers are saying about Microsoft, IBM, Box and others in Enterprise Content Management. Updated: November 2019.
377,264 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The first thing that we liked about this solution is that administrators do not have access to private folders.

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The application, in terms of durability, has been able to withstand the usage, given that it was installed in 2003 and it's still working.One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily.FileNet has the capabilities to meet compliance and regulatory requirements. It is very secure.FileNet is very user-friendly... We have business users using and it is quite friendly for them.The most valuable feature is access control.It also helps with compliance and governance issues because it's a datastore that is not modifiable, and you can guarantee that. You cannot guarantee that with a folder-based file structure, where multiple people have access.[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors.We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems.

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Cons
I would like to see improvements made in the ability to integrate with other online sharing systems.

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Our client feels FileNet does not provide them with content searchability. They feel it's cumbersome. They're only using Metadata. If the Metadata is not well-populated, it becomes a problem to retrieve a document.However, the configuration does take a long time. Every company needs its own configuration design. It depends on how many applications are connecting to FileNet. It can take a long time, depending on the application count.There is some confusion with FileNet workflow. It's not really going into the next level. They are probably replacing it with BPM's workflow. So there's an issue of clarity, the vision for going forward.I would like to see it able to capture NLP in an advanced search. It would also be good if it could capture images and segregate them in categories within a span of seconds.The FileNet API seems like it is very difficult and not transparent.The area of migrations to new versions must be made easier. It's quite good that they have now begun to improve the API area, to modernize the interfaces, but there's always a very big investment involved in migrating from one version to another. That prohibits rolling out new functionalities to customers. It's not so easy.... In that area, they really must improve.There is room for improvement in the file management. It's very complex.IBM has a lot of documentation but the kind of information in a lot of the documents can be confusing to our clients. It would be easier if they used video tutorials. Right now, the information is too hard to understand, and there is a lot of it. If they used videos I think FinalNet would be easy to use for an end-user.

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Pricing and Cost Advice
The pricing of this solution is better than Dropbox.

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FileNet is quite expensive, although Documentum is expensive too.Licensing costs depend on the size of the storage.The cost is about $40,000, plus yearly maintenance.The licensing cost of FileNet is comparable.When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia.Yearly, we pay for the maintenance, which is $20,000.The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do.It has reduced operating costs by reducing the amount of manual work needed.

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Ranking
Views
10,247
Comparisons
8,108
Reviews
1
Average Words per Review
964
Avg. Rating
8.0
Views
11,716
Comparisons
6,946
Reviews
61
Average Words per Review
608
Avg. Rating
8.2
Top Comparisons
Compared 32% of the time.
Compared 19% of the time.
Compared 7% of the time.
Compared 23% of the time.
Compared 17% of the time.
Compared 11% of the time.
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Box
IBM
Overview
Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Since 2005, Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 43 million users and 62,000 businesses--including 59% of the Fortune 500--trust Box to manage content in the cloud. The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities. By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies. Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

Offer
Learn more about Box
Learn more about IBM FileNet
Sample Customers
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etcSuncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Top Industries
REVIEWERS
University18%
Real Estate/Law Firm12%
Non Tech Company12%
Legal Firm6%
VISITORS READING REVIEWS
Financial Services Firm23%
Software R&D Company18%
Manufacturing Company9%
Program Development Consultancy6%
REVIEWERS
Financial Services Firm34%
Insurance Company14%
Healthcare Company12%
Government7%
VISITORS READING REVIEWS
Software R&D Company39%
Comms Service Provider17%
Financial Services Firm12%
Government5%
Find out what your peers are saying about Microsoft, IBM, Box and others in Enterprise Content Management. Updated: November 2019.
377,264 professionals have used our research since 2012.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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