Compare Box vs. IBM FileNet

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Read 4 Box reviews.
9,963 views|8,072 comparisons
IBM FileNet Logo
12,614 views|6,392 comparisons
Most Helpful Review
Find out what your peers are saying about Box vs. IBM FileNet and other solutions. Updated: November 2020.
447,546 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The first thing that we liked about this solution is that administrators do not have access to private folders.""The application is very light in terms of uploading and downloading files.""The interface is very good.""Box is very user-friendly; more so than SharePoint."

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"The features that I have found most valuable include the Data Capture and Case Manager features.""The most valuable features for us are Wex (Watson) for search, Datacap for OCR/ICR, and Automation Anywhere for RPA.""The key way that this product has improved the way that that our business functions is by its stability. Its ability to remain up despite other pressures, its consistency, and lack of downtime are really the greatest things that it brings.""We shred all our paper and no longer need the cabinet space. We used to have about six to 12 inches of cabinet space per customer, which is now gone.""There is a high degree of usability with this solution. It is highly compatible with our clients' and customers' work environments, making it easy to deploy and implement.""The most valuable feature is the way in which it enables clients and customers to quickly access the content and information that they use for everyday functions.""We have made our service routes more efficient, as far as moving work through the system and being able to react to customer situations and needs better by improving things, such as, address and beneficiary changes. I know that we have definitely made improvements in the process.""We have probably cut out at least 40 percent of what the work process was by easing out that whole distribution of paper."

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Cons
"I would like to see improvements made in the ability to integrate with other online sharing systems.""Better integration with other solutions is needed.""The integration with other products should be improved.""The UI should be faster. Sometimes it lags when switching between documents."

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"Simplifying both training and maintenance would be an improvement.""The only downside is that it takes a dedicated staff to maintain it and the learning curve is pretty steep.""This solution could be improved with the ability to present the file system from FileNet.""It is ability to display legacy content needs improvement.""I would like to have more governance features with more supervisory layers.""It would be nice to have additional integration features, which could be integration with IoOT-based products and solutions that also have automation requirements on the IOT side. Anything can be integrated from a Gateway or API perspective would be a plus.""If I had a concern, it would be that we are sometimes not getting to the root cause of the issues from a technical standpoint as quickly as we should. For the most part, it's good. However, when things get a bit dicey with more involved issues, we have had some delays in getting feedback. If I had a concern, it's around the technical support and their responses in regards to things like root cause analysis.""I know it took them seven months to convert, so the initial setup was, probably to some degree, complex."

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Pricing and Cost Advice
"The pricing of this solution is better than Dropbox.""I believe Box is cheaper than SharePoint."

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"1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform.""The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year.""Talking about the cost is difficult because IBM has offers that combine different products, and each of these offers has different types of licensing. IBM also has a policy that the actual price for a given customer may be very different from the stated book price. It's hard to say whether it's expensive or not.""My customers have seen ROI. There have been productivity gains, time savings gains, and things that they have been doing much more efficiently in a more modern way than they were before.""It has reduced operating costs by reducing the amount of manual work needed.""We use extraction. Therefore, we can see 80 to 85 percent accuracy on data extraction. This reduces the manual indexing part, which is definitely a gain on performance efficiency.""The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do.""Yearly, we pay for the maintenance, which is $20,000."

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Questions from the Community
Top Answer: The interface is very good.
Top Answer: The integration with other products should be improved.
Top Answer: We use Box as a cloud-based storage service for our employees. We are using it to share documents, such as presentations, between people. Some of our customers have many gigabytes in files and we set… more »
Top Answer: If you are comparing the products, then it's important to look into your requirements outside the product. From the comparison point of view, we have worked with EverTeam which is SharePoint based… more »
Top Answer: I like the security and also the configuration. It is easy to configure and most of our business use cases have everything just with the configuration itself.
Top Answer: Developers like us have an upgraded interface. That interface does not work in the process that we have today. It hangs and is not user-friendly.
Ranking
Views
9,963
Comparisons
8,072
Reviews
4
Average Words per Review
514
Avg. Rating
7.8
Views
12,614
Comparisons
6,392
Reviews
31
Average Words per Review
773
Avg. Rating
8.3
Popular Comparisons
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Learn
Box
IBM
Overview
Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Since 2005, Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 43 million users and 62,000 businesses--including 59% of the Fortune 500--trust Box to manage content in the cloud. The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities. By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies. Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

Offer
Learn more about Box
Learn more about IBM FileNet
Sample Customers
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etcSuncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Top Industries
REVIEWERS
Non Tech Company30%
University11%
Financial Services Firm11%
Construction Company7%
VISITORS READING REVIEWS
Computer Software Company26%
Manufacturing Company10%
Government9%
Comms Service Provider9%
REVIEWERS
Financial Services Firm34%
Insurance Company17%
Healthcare Company11%
Comms Service Provider8%
VISITORS READING REVIEWS
Computer Software Company37%
Comms Service Provider16%
Insurance Company7%
Financial Services Firm6%
Company Size
REVIEWERS
Small Business22%
Midsize Enterprise25%
Large Enterprise53%
REVIEWERS
Small Business23%
Midsize Enterprise12%
Large Enterprise65%
Find out what your peers are saying about Box vs. IBM FileNet and other solutions. Updated: November 2020.
447,546 professionals have used our research since 2012.
Box is ranked 5th in Enterprise Content Management with 4 reviews while IBM FileNet is ranked 2nd in Enterprise Content Management with 31 reviews. Box is rated 7.8, while IBM FileNet is rated 8.2. The top reviewer of Box writes "Good folder privacy allows us to responsibly share files between departments". On the other hand, the top reviewer of IBM FileNet writes "Easy to integrate, and enables our clients to guarantee compliance". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, G Suite Enterprise and Atlassian Confluence, whereas IBM FileNet is most compared with SharePoint, IBM ECM, OpenText Content Suite Platform, OpenText Documentum and Micro Focus Content Manager. See our Box vs. IBM FileNet report.

See our list of best Enterprise Content Management vendors.

We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.