During integrations, it is always important to check progress and ensure the vendor's work aligns with your expectations. 

The solution is trying hard to be better. They have to go back to basics in order for them to be successful. Customer support is a basic need so you have to provide good support along with a great product. 

I rate the solution a six out of ten. 

I give the solution an eight out of ten.

We currently have 320 people using the solution.

I don't just recommend the solution because we're looking to see if there's something better out there, but because ADP Workforce Now is definitely one of the top HR solutions.

I would recommend printing your data before you do the implementation. On a scale of one to ten, I would give ADP Workforce Now a nine.

They have a great all-over HR tool, their HRIS module. It integrates really well with other systems, other ERP systems, making it very much like a hub and bespoke kind of application. By that, I mean data integrates very easily from ADP into your ERP system, like your general ledger for reporting capability.

ADP Workforce Now is a cloud product and the deployment took around two and a half months.

The advice I can give to others when it comes to this product is just to make sure that you approach your implementation carefully. You should involve the ADP technical team that helps you with the implementation. You should raise issues when they come up immediately. You should have a good test case environment and make sure you test it before you do a full deployment and have a good cutoff between your old system and your new system to avoid any reporting irregularities.

Overall, I would rate the ADP Workforce Now solution a 10, on a scale from one to 10, with one being the worst and 10 being the best.

The solution provides an excellent system. I rate it an eight out of ten.

Validate, validate, validate. Make sure everything comes over the way you want. For small to mid-sized companies, Workforce Now is one of the better products on the market. Clean with an easy interface that is simple to maneuver around. It is stable and will continue to improve into the future. Unlike other ADP products, this one stands head and shoulders above other solutions.

Spend as much time as necessary on implementation (don’t rush it and don’t let them rush you). Wait until you are comfortable with moving over. We did use an outside company to help pull in some of our data from our previous company, as ADP wasn’t able to pull in all of our history.

The implementation phase is the most important. I'd advise including every function, whether it's finance, payroll, benefits, or HR. Literally include every function that would ever touch it so that you get the setup done so that it works for all areas. It's worth the time. We probably had 15 to 20 people at the company where we did an implementation. It was very expensive to fly everybody in, pay for the hotels for a week, and do that two or three different times, but it made such a difference.

It's a good solution that works really well for a lot of things. I'd rate it a solid seven out of ten.

It is hard to go wrong with choosing ADP as a solution for nearly any company. Just be sure to understand all of ADP's products and offerings before making a choice since there are so many, and ADP offers discount pricing for bundling products.

Prepare to have wait times on calls.