We performed a comparison between ADP Workforce Now and SAP HCM based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"It is a scalable solution."
"The most valuable features are the reporting and benefits piece."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"The most valuable feature to me is performance management because we just started using that."
"All of the core processes are very valuable aspects of the solution. These include personnel, administration, organizational structure, and payroll."
"It is a scalable solution. There are three administrators maintaining the solution: an HR person, a payroll person, and one backup."
"Technical support is excellent."
"The technical support is quite good."
"They provide the most stable and powerful technology in the areas of human resources, information systems, and ERP."
"It has the best data management features."
"Customers can create custom infotypes to store any custom data points."
"We have managed to consolidate our payroll for all India operations on this platform."
"The report functionality is not as good as competitive products."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"The ease of developing and creating reports could definitely use some improvement."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"Its benefits portal could be user-friendly."
"It would be very helpful for our company if a new version was released with the ability to contain all of the things that we have newly introduced in our company."
"SAP now does the most innovation for the cloud solution and less innovation for the on-premises client."
"It was difficult to deploy. There were challenges regarding configurations and implementation. So, we had a lot of issues."
"SAP HCM's long and tedious transactions can be improved."
"SAP HCM needs to improve its UI."
"The breadth of functionality offered by SAP HCM comes at a cost."
"Reports need to be added on the time management side."
"The speed of technical support can be improved."
ADP Workforce Now is ranked 9th in Benefits Administration with 11 reviews while SAP HCM is ranked 4th in Benefits Administration with 45 reviews. ADP Workforce Now is rated 7.6, while SAP HCM is rated 7.6. The top reviewer of ADP Workforce Now writes "The total cash compensation dashboard is valuable but customer support is lacking". On the other hand, the top reviewer of SAP HCM writes "Efficiently handles the entire hire-to-retire cycle management within an organization and the ability to scale is outstanding". ADP Workforce Now is most compared with Workday, PeopleSoft, ADP TotalSource, ADP Vantage HCM and ADP Streamline, whereas SAP HCM is most compared with SAP SuccessFactors, Workday, Oracle HCM Cloud, ADP GlobalView Payroll and ZingHR. See our ADP Workforce Now vs. SAP HCM report.
See our list of best Benefits Administration vendors, best Talent Management vendors, and best Cloud HCM vendors.
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