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Chef manager at a insurance company with 5,001-10,000 employees
Real User
Top 5Leaderboard
Helpful technical support, easy setup, and highly stable

What is our primary use case?

We have migrated all of our on-premise production environments to the Amazon AWS cloud and we use many AWS services.

What needs improvement?

The solution could improve by being more secure.

For how long have I used the solution?

I have been using Amazon AWS for approximately six months.

What do I think about the stability of the solution?

Amazon AWS has proven itself as the market leader in the cloud solution environment and is highly stable.

What do I think about the scalability of the solution?

The solution is scalable. All of our production environment is hosted on Amazon AWS and we have approximately 12,000 users that use it.

How are customer service and technical support?

We have enterprise-level support that is very good from the…

What is our primary use case?

We have migrated all of our on-premise production environments to the Amazon AWS cloud and we use many AWS services.

What needs improvement?

The solution could improve by being more secure.

For how long have I used the solution?

I have been using Amazon AWS for approximately six months.

What do I think about the stability of the solution?

Amazon AWS has proven itself as the market leader in the cloud solution environment and is highly stable.

What do I think about the scalability of the solution?

The solution is scalable.

All of our production environment is hosted on Amazon AWS and we have approximately 12,000 users that use it.

How are customer service and technical support?

We have enterprise-level support that is very good from the AWS team.

Which solution did I use previously and why did I switch?

We use other solutions, such as Microsoft Azure for UID and Google Cloud services for DCP.

How was the initial setup?

The initial setup is not difficult and it did not take us more than one day.

What about the implementation team?

We have a managed service provider that helped us with the implementation of the solution.

We have a 60 person team that manages our data operations and infrastructure. The team consists of many levels, such as system engineers, architects, and managers.

What's my experience with pricing, setup cost, and licensing?

We have a monthly subscription for Amazon AWS.

What other advice do I have?

I would recommend this solution to others.

I rate Amazon AWS an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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EmanTaky
Senior System Administrator at KnowledgeNet
Real User
Top 5
High quality features, flexible, and excellent virtualization capabilities

Pros and Cons

  • "The most valuable features I have found are the Database Migration Service (DMS) for monitoring the host and routing, Route 53, and EC2 tools. The DMS is not available in any other solution that I am aware of. They have a very flexible and professional solution."
  • "If you have not had previous training or studied guides it will be a little difficult to use the solution. However, the difficulty also depends on what you are using the solution for. They can improve by providing more documentation, such as tutorials and videos."

What is our primary use case?

We are using the solution for network virtualization.

What is most valuable?

The most valuable features I have found are the Database Migration Service (DMS) for monitoring the host and routing, Route 53, and EC2 tools. The DMS is not available in any other solution that I am aware of. They have a very flexible and professional solution.

What needs improvement?

If you have not had previous training or studied guides it will be a little difficult to use the solution. However, the difficulty also depends on what you are using the solution for. They can improve by providing more documentation, such as tutorials and videos.

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the stability of the solution?

I have found the stability very good.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and technical support?

The technical support has been fine in my experience.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable.

What other advice do I have?

Amazon AWS is the most powerful tool and is at the top for cloud and for virtualization. It has many features and products. It is wonderful and I keep learning from them.

I would highly recommend this solution to others.

I rate Amazon AWS a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Lucas Sain
Chief Technology Officer at SYSDE
Real User
Top 5
A mature product that is extremely scalable and easy to expand

Pros and Cons

  • "In general, the cost management in Amazon is complicated. It's not too straightforward."
  • "The solution is pretty mature."

What is most valuable?

The scalability of the product is excellent. 

The solution is pretty mature.

What needs improvement?

In general, the cost management in Amazon is complicated. It's not too straightforward. That's a little bit of a problem that they have. 

Sometimes, their interface is kind of old. We see that they're trying to move forward and modernize, however, they've gotten a little bit behind compared to, for example, Azure, which obviously started later, and yet, has a better interface. Not better. I would like it if it was easier to reach certain items.

For how long have I used the solution?

We have quite a bit of experience with AWS.

What do I think about the scalability of the solution?

We have found scalability to be the most useful aspect of the product so far. it's very easy to expand to whatever size you need. 

Which solution did I use previously and why did I switch?

We also use Azure and Oracle. 

While AWS is more mature, Azure has updated its user interface and seems more modern in comparison.

What about the implementation team?

We implement the solutions for our clients if they need us to. We deal with AWS, Azure, and Oracle for the most part.

What other advice do I have?

We are an implementor.

I'd rate the solution at an eight out of ten. We've mostly been pleased with the solution's capabilities. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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NL
Audit Manager at a financial services firm with 5,001-10,000 employees
Real User
A stable and scalable cloud computing solution with useful advanced features

Pros and Cons

  • "I like that it helps us do everything really fast, and its advanced services."
  • "The price could be better."

What is our primary use case?

We use Amazon AWS because it has really advanced parameters and suits our business.

What is most valuable?

I like that it helps us do everything really fast, and its advanced services.

What needs improvement?

The price could be better.

For how long have I used the solution?

I've been using Amazon AWS for about four months.

What do I think about the stability of the solution?

Amazon AWS is stable, and there aren't any issues that I know about.

What do I think about the scalability of the solution?

Amazon AWS is scalable.

How are customer service and technical support?

I didn't notice any problems or issues related to this area, and everything was fine.

How was the initial setup?

The initial setup wasn't easy because we implemented this process over two months, and it was a complex process.

What's my experience with pricing, setup cost, and licensing?

It's an expensive product.

Which other solutions did I evaluate?

My company considered not only one provider, and it was really a complicated process to review all the providers. We had our checklist of all necessary requirements, and it was quite complicated. We chose AWS because of its advanced features that let us do everything quickly.

What other advice do I have?

I would recommend this solution to new users.

On a scale from one to ten, I would give Amazon AWS a nine.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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MS
Director - Technology Operations at a educational organization with 10,001+ employees
Real User
Helpful service for a variety of applications

What is our primary use case?

We use Amazon AWS for many applications as well as Amazon's native services. We have a mix of content-based workloads and traditional legacy type of applications. 

What is most valuable?

Amazon AWS contains a lot of helpful services. 

What needs improvement?

Amazon AWS would be improved if it were more stable and if customer support's responses were faster. 

For how long have I used the solution?

I have been using this solution for many years, somewhere between seven and ten. 

What do I think about the stability of the solution?

This solution has been relatively stable. We had one issue sometime back, so the infrastructure could be more resilient. 

What do I think about the scalability of the solution?

This solution is scalable.  …

What is our primary use case?

We use Amazon AWS for many applications as well as Amazon's native services. We have a mix of content-based workloads and traditional legacy type of applications. 

What is most valuable?

Amazon AWS contains a lot of helpful services. 

What needs improvement?

Amazon AWS would be improved if it were more stable and if customer support's responses were faster. 

For how long have I used the solution?

I have been using this solution for many years, somewhere between seven and ten. 

What do I think about the stability of the solution?

This solution has been relatively stable. We had one issue sometime back, so the infrastructure could be more resilient. 

What do I think about the scalability of the solution?

This solution is scalable. 

How are customer service and support?

I have contacted customer support and their response time could be faster. 

Which solution did I use previously and why did I switch?

We migrated to Amazon AWS from the Data Centers. 

How was the initial setup?

The installation was straightforward. The installation time varies depending on workloads. 

What about the implementation team?

I implemented through an in-house team. We have multiple teams for deployment and maintenance. 

What's my experience with pricing, setup cost, and licensing?

There is no licensing cost. 

What other advice do I have?

I would rate Amazon AWS an eight out of ten. I recommend this solution to anyone who wants to start using it. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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JP
Senior Manager IT at a tech services company with 501-1,000 employees
Real User
Top 20
Easy to set up, good support, and feature-rich

Pros and Cons

  • "The installation and initial setup are easy."
  • "We have had several issues with the products and services but as of now, there are no good alternatives."

What is our primary use case?

We use the AWS Cloud service for storing company-related information.

What is most valuable?

The cloud-based infrastructure has several good products that people normally use.

What needs improvement?

We have had several issues with the products and services but as of now, there are no good alternatives.

For how long have I used the solution?

I have been using Amazon AWS for the past seven years.

What do I think about the stability of the solution?

I use AWS several times each day, and we plan to continue using it.

What do I think about the scalability of the solution?

We have 7,000 users on AWS.

How are customer service and technical support?

The technical support and customer service are good.

Which solution did I use previously and why did I switch?

I have also worked with Microsoft Azure and I find the initial setup of AWS to be easier.

How was the initial setup?

The installation and initial setup are easy.

What's my experience with pricing, setup cost, and licensing?

This is a subscription-based product.

This is not an expensive product but it would be an improvement if the price were cheaper. Google Cloud, for example, is cheaper.

What other advice do I have?

This is definitely a product that I recommend.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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ASHOK YADAV
Solutions Architect at a financial services firm with 1,001-5,000 employees
Real User
Top 5Leaderboard
Good in terms of deployment and user experience

Pros and Cons

  • "Amazon AWS is good in terms of deployment and user experience. Their certificate management and load balancer are also good features."
  • "The sorting model in AWS is a little bit complicated. When you are going through any component, you can get some surprising results."

What is most valuable?

Amazon AWS is good in terms of deployment and user experience. Their certificate management and load balancer are also good features.

What needs improvement?

The sorting model in AWS is a little bit complicated. When you are going through any component, you can get some surprising results.

For how long have I used the solution?

I've been using AWS for more than two years.

What do I think about the scalability of the solution?

Scalability is something that people are looking for when they choose Amazon AWS. I like that it integrates well with IBM Resilient, which is like a serverless map. We have more than 5,000 employees in our organization. 

How are customer service and support?

Amazon support is good.

How was the initial setup?

Setting up AWS was straightforward. It only took around 20 minutes. We used about five to 10 team members for deployment. For maintenance, we have an architect and some RDS specialists. 

What's my experience with pricing, setup cost, and licensing?

Amazon AWS could have more options and transparency in its pricing model. You need in-depth knowledge to adopt AWS. So someone without that knowledge base might not understand all of the costs associated with AWS.

What other advice do I have?

I rate Amazon AWS nine out of 10. I would definitely recommend it to others.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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CB
Content Writer at a tech services company with 11-50 employees
Real User
Top 20
Feature-rich, stable, good pricing, and responsive support

What is our primary use case?

We are a car company and we use this solution for our customers.

What is most valuable?

It has a lot of features to keep up with. It has good reporting and documentation.

What needs improvement?

The dashboard and interface need improvement. It could be more user-friendly.

For how long have I used the solution?

I have been using Amazon AWS for half a year. We are using the latest version.

What do I think about the stability of the solution?

It's highly stable. We have not had any issues with stability.

What do I think about the scalability of the solution?

We have not explored this area yet. My department is quite small. We have three to five people in my team who are using this solution.

How are customer service and technical

What is our primary use case?

We are a car company and we use this solution for our customers.

What is most valuable?

It has a lot of features to keep up with.

It has good reporting and documentation.

What needs improvement?

The dashboard and interface need improvement.

It could be more user-friendly.

For how long have I used the solution?

I have been using Amazon AWS for half a year.

We are using the latest version.

What do I think about the stability of the solution?

It's highly stable. We have not had any issues with stability.

What do I think about the scalability of the solution?

We have not explored this area yet.

My department is quite small. We have three to five people in my team who are using this solution.

How are customer service and technical support?

My experience with technical support has gone very well. They are very responsive. They are pretty cool.

Which solution did I use previously and why did I switch?

We are using OpenShift to combine two platforms.

How was the initial setup?

It's pretty hard to deploy. Our IT takes care of this area.

What's my experience with pricing, setup cost, and licensing?

We are happy with the pricing.

What other advice do I have?

Definitely, I would recommend this solution to others.

I would rate Amazon AWS an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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