We performed a comparison between BMC TrueSight Operations Management and Kaseya Traverse based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The initial setup of BMC TrueSight Operations Management was easy."
"The tool is flexible enough to be customized based on customer requirements."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"The most valuable features of the solution are alert management, alert generation, and event management."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"It's a simple and humble tool."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
"It is a pretty stable solution...It is a pretty stable solution."
"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."
"Everything is running seamlessly on the solution, to the point where you don't see any gap."
"The remote support and data collection features are great."
"Most of the features are pretty good and the solution is user friendly."
"The solution could improve its price."
"Deployment requires lots of resources (servers). It has too many consoles."
"The pricing could be better."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"The product must provide application or service monitoring features."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"The tool needs to have some AI capabilities, which it lacks currently."
"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."
"Reporting is tedious and not organized in the way customers expect."
"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."
"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."
"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."
"Reporting is a bit difficult."
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BMC TrueSight Operations Management is ranked 18th in Cloud Monitoring Software with 48 reviews while Kaseya Traverse is ranked 37th in Cloud Monitoring Software with 7 reviews. BMC TrueSight Operations Management is rated 8.2, while Kaseya Traverse is rated 6.6. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Kaseya Traverse writes "A stable network monitoring tool requiring an easy initial setup phase". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Kaseya Traverse is most compared with LogicMonitor, Auvik Network Management (ANM), PRTG Network Monitor and SolarWinds NPM. See our BMC TrueSight Operations Management vs. Kaseya Traverse report.
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