Kaseya Traverse Reviews

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Reseller
Team Lead - ISS at a tech services company with 1,001-5,000 employees
Jul 29 2020

What is most valuable?

Everything is running seamlessly on the solution, to the point where you don't see any gap.

What needs improvement?

We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product. The development of the signature or request takes a lot of time. However, the development is very slow at their end. As is the support. This might be why. Everything goes to the product team and… more »

What's my experience with pricing, setup cost, and licensing?

The pricing is quite competitive. It's actually quite low compared to what else is on the market. They are very affordable.

What other advice do I have?

While we started as a Traverse reseller, we are now only customers, even though we do sell Kaseya products. We're not overly happy with the level of service we receive from the solution's support. I'd rate it overall five out of ten. There are many features that could be added to make it much… more »

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User Assessments By Topic About Kaseya Traverse

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Kaseya Traverse Questions

What is Kaseya Traverse?

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

Kaseya Traverse customers
UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
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