We performed a comparison between IBM BPM and OpenText Documentum based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."IBM BPM's best features include document sharing, management document creation, widget and barcode creation, and integration."
"Its Analytics is the most valuable feature."
"It is a very powerful solution."
"IBM BPM should become cloud-native. It should also add a cloud deployment feature."
"We use it for automating certain processes which previously took a lot of time for agents to set up different products for customers. They would have to enter a lot of different systems. This has now mostly been automated."
"There is a component of this BPM pool - I can't recall the name. What it does is, it allows you to create various scenarios and then run them quickly, before actually putting them onto a tool. So I think that part of the tool is really fantastic, because that enables you to create scenarios, create simulations, before actually going out and putting it into the tool itself"
"Our customers use the solution as a workflow platform to manage their processes."
"I like the APIs and the BPM coach is a good tool. But if I had to pick one, it would be the API."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"It is quite good."
"The most valuable feature of OpenText Documentum is the versioning."
"OpenText Documentum has improved availability and performance in our organization."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"The most valuable feature is that the documents are kept secure."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"I would like to see a lot more case studies."
"Performance on large scale requirements could also be improved."
"This is technology, and there's always room for improvement. It would be better to have a single solution. Trying to have an overview in terms of this solution brings together the concepts of BPM processes, customer journeys, and an automation part for KPIs. All of this working together and coming up with a single solution with privacy is more commercial than anything else."
"Some of the features are not enough for my business. We need to build custom user management for the many end users affected by BPM."
"The front end is not customised for a good user experience."
"IBM BPM is stable, but sometimes there are issues with the server."
"If you want to use IBM BPM, you will have to invest a lot of money for licenses and you need to learn that there are limitations in developing applications. You cannot create anything you want."
"The initial setup was complex."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"It's difficult to manage and customize Documentum."
"The vertical application could be improved."
"OpenText Documentum needs to improve its support."
"The biggest issue for us is the price of the product."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews. IBM BPM is rated 7.8, while OpenText Documentum is rated 7.8. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco.
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