Compare GoToMeeting vs. Webex

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GoToMeeting Logo
3,258 views|2,558 comparisons
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Read 16 Webex reviews.
8,713 views|7,302 comparisons
Most Helpful Review
Anonymous User
Find out what your peers are saying about GoToMeeting vs. Webex and other solutions. Updated: January 2021.
456,495 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The key advantage of GoToMeeting is the ability to use it without installing anything.""Even for somebody who does not have a lot of experience, they can easily use it.""It's cost-effective.""GoToMeeting is very handy. It's good software. I would definitely recommend it.""The most valuable feature is the dial-in capability.""The most important feature for me was the iPhone app.""Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality.""I like GoToMeeting because it is lighter than other solutions, such as Webex."

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"The best feature is to be able to share the screen or just some application we want, even a video or audio, then request the remote control of the device with which they have connected.""The most valuable option is screen sharing.""They have a feature called Call Me in which I need to type in my phone number and I can get a conference room to call my number rather than needing to dial in every time. I think that's a quite good feature.""We can easily connect the device and create a room and then we can call many devices.""The most valuable aspect of this solution is that it is the easiest for participants to get connected to.""What we like about Webex is that it is a hosted solution, so there is no demand for us to invest in hardware, skill, or manpower to maintain our cloud meeting capability.""The ability to join by phone is the most valuable feature. I also think that it's much simpler to use and it's a Cisco product so I think it's the industry standard.""The most valuable feature is the ease of use."

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Cons
"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users.""It is not so stable.""The newer user interface takes a bit longer to get used to.""In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment.""Manageability needs to be improved.""GoToMeeting is too slow, which is why we no longer use it.""The sound quality is good but the video quality needs improvement.""The interface is a little outdated and could be better."

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"The modification of the email template is not very intuitive.""I would like to see the addition of new features that will add value to the product.""My company does a lot of international calls. For some countries they do not have their local number to call in, all they have is a 1-800 number which is quite hard to find. If they want to improve they should set up the local number to call in. What would be beneficial.""The UX should be more user-friendly. I know others don't like the UX because it's a little complicated to use.""I would like for them to include a collaboration tool so that you can directly do a video call or audio call to your colleagues or anyone in the office.""Better integration with other solutions would benefit Webex.""The connectivity can be improved because sometimes when we talk to clients that are overseas the connection is kind of poor. The video will be pixelated and we will need to turn off the video because the voice gets delayed.""We have had issues where some of the invited participants are not able to join the meeting."

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Pricing and Cost Advice
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better.""GoToMeeting is a little bit expensive compared to other products."

More GoToMeeting Pricing and Cost Advice »

"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users.""Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan.""The pricing of this solution is fine and I am satisfied with it."

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Questions from the Community
Top Answer: There is no lagging and the meeting interaction is seamless.
Top Answer: GoToMeeting is a little bit expensive compared to other products.
Top Answer: I would like to see better support for mobile devices. The limit size of meetings should be increased from 10 people to 25. Integration with Google Docs would be a useful addition.
Top Answer: My comments about Zoom: The Pros: - It allows you to schedule any meeting and invites your meeting members at a particular date & time with Meeting Id & Password. - It allows organizing multiple… more »
Top Answer: The most valuable feature is the ease of use.
Top Answer: The pricing of this solution is fine and I am satisfied with it.
Ranking
5th
out of 59 in Virtual Meetings
Views
3,258
Comparisons
2,558
Reviews
12
Average Words per Review
434
Rating
8.1
3rd
out of 59 in Virtual Meetings
Views
8,713
Comparisons
7,302
Reviews
15
Average Words per Review
349
Rating
8.3
Popular Comparisons
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Compared 6% of the time.
Also Known As
Cisco Spark
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Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Offer
Learn more about GoToMeeting
Learn more about Webex
Sample Customers
AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Top Industries
REVIEWERS
Computer Software Company33%
Financial Services Firm22%
Construction Company11%
Legal Firm11%
VISITORS READING REVIEWS
Computer Software Company19%
Comms Service Provider16%
Educational Organization10%
Non Profit9%
REVIEWERS
Energy/Utilities Company20%
Comms Service Provider20%
Recruiting/Hr Firm13%
Insurance Company7%
VISITORS READING REVIEWS
Comms Service Provider24%
Computer Software Company19%
Government8%
Educational Organization5%
Company Size
REVIEWERS
Small Business80%
Midsize Enterprise13%
Large Enterprise7%
REVIEWERS
Small Business47%
Midsize Enterprise16%
Large Enterprise38%
Find out what your peers are saying about GoToMeeting vs. Webex and other solutions. Updated: January 2021.
456,495 professionals have used our research since 2012.

GoToMeeting is ranked 5th in Virtual Meetings with 12 reviews while Webex is ranked 3rd in Virtual Meetings with 16 reviews. GoToMeeting is rated 8.0, while Webex is rated 8.2. The top reviewer of GoToMeeting writes "A straightforward setup with good stability and decent pricing". On the other hand, the top reviewer of Webex writes "Screen sharing and remote control help us solve customer problems much faster". GoToMeeting is most compared with Skype for Business, TeamViewer, Office 365, 3CX and OpenVoice, whereas Webex is most compared with TeamViewer, Skype for Business, Adobe Connect, Zoom and Blackboard Learning Management. See our GoToMeeting vs. Webex report.

See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.