We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The Camunda BPMN Platform is very flexible and gives several options to deploy and scale it."
"I can use any other tools to create services and the UI, and then use them together with the Camunda BPMN engine."
"The best feature is the automation."
"The most valuable feature is that, with a visual system, you can try to have a process client before beginning the programming for the application."
"The interface and the number of connectors that they provide are the most valuable features. The support here, it's kind of okay. But the main thing is with the number of connectors and the UI, the user interface."
"The modeler is useful for creating the flow. The way to access the data through their REST API is also valuable. This is what we're using right now."
"We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation."
"There's this graphic that tells you how many lines or how many tickets are in each step. In that way, you know where you stand. I find this feature very valuable."
"One of the reasons for adopting this solution ten years ago was its ease of use. It had a lot of off-the-shelf functionality, and it did not need to be developed specifically for the project that we were implementing. That was the main reason for adopting it in the beginning."
"Its dashboard is easy to use and very good. It allows us to customize."
"I liked its robustness the most. It was a very robust platform in my experience. It seemed like a very stable and powerful tool for handling lots of concurrent users and hammering at the system."
"The installation was straightforward."
"Overall, I'm satisfied with the product. If you compare it with other products, it's probably not as easygoing or as simple to implement as the rest. But after you get used to it, it works. It has a lot of capabilities and potential, but the people, who come from different technologies, have some difficulty getting used to the way of working with IBM products."
"Setting it up is fairly easy. If somebody has knowledge of the system, he or she will be able to do it fairly quickly."
"I like the APIs and the BPM coach is a good tool. But if I had to pick one, it would be the API."
"The integration and design are valuable features."
"We could increase the transparency and speed for the new ERP introduction. The status and changes by the new system are now clear to everybody and it is a great tool to train the people."
"In my opinion, the most valuable feature is the editor and its ease of use, and when people are looking at it, they can make comments about changes that need to be made."
"The benefit of this application is that I can immediately describe processes and form normative documents for these processes. For me, this is definitely a plus. Сurrently, I work in a company that is not involved in the structural alignment of business processes. They have huge gaps in this. Nothing is described and there are no norms. Therefore, the formation of regulatory documents, rules, and descriptions of processes, not only in graphic form, but also in documentary form is an absolute plus. I have not found this in other process programs."
"Process management/Process governance is what we think Signavio is very good at."
"The collaboration function in the project views is valuable because people can comment on the processes and we can respond."
"The most valuable feature is probably the nature of it."
"As a business transformation suite, Signavio offers a number of integrated helpful tools. The Process Modeler helps with the conceptual work, but is directly integrated with the components of the Workflow Accelerator (Automation) and the Process Intelligence (Mining). This makes Signavio an indispensable service package."
"This is one of the best solutions and it is easy to implement."
"I don't like the UI of the Camunda Platform, I have found the Signavio solution to be much better for me to create the process designs and execute them. Additionally, I have found the tools in the Camunda Platform are not compatible with some of my other tools. They should improve this in the future."
"I would like to see better pricing."
"The user interface needs some polishing because it is too technical for end-users to use it."
"The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself."
"Process interfaces between diagrams could be improved."
"As we experienced some difficulties in the beginning, deployment took almost a month."
"The initial set up could be simplified, it's complex."
"In the future, I would definitely like to see the process administration (migration, audit, tracking) and process evaluation (optimize) features added to the community edition."
"The coaches and the user interface are the areas that can be improved a lot. It is good in terms of data processing, but the UI, scripting, and coaches are not very user-friendly and developer-friendly. Performance is always an issue. The scripting and the pattern that it uses are very tedious for new developers to understand, and it takes time to master it in depth. When comparing IBM BPM with IBM APN, a lot of things are provided out of the box in IBM APN. We don't have to write code or a Java connector to make a functionality work. It would be very helpful and time-saving for developers if IBM BPM is improved in this area to provide many functionalities or drag-and-drop options so that the developers don't have to write the code."
"The interface is limited and should improve in the future."
"They should incorporate an API gateway functionality within it to simplify integrations."
"Importing and exporting between multiple environments is more difficult with other tools."
"There needs to be better documentation for IBM BPM in a central place. There is not any standard documentation for each component available and has been a barrier for developers."
"Finding errors and bugs on the system is not easy. We can't seem to use the events or logs to find them, so it makes it difficult to debug the system. They really need to work on their debugging features to make is much, much easier. It would improve the solution considerably and should be something they add in a future release."
"The integration could be improved."
"Our developers are complaining that it's too complex to maintain."
"Typically, a business process management suite would cover the whole lifecycle, from discovery to optimization and operations. This is running on the process server and providing some kind of low-code environment for developing business solutions. I think the latter part is missing, where SAP Connector comes in. Specifically, the execution of processes is missing, where you would design forms to take orders. This is typically part of some development environment for the process server to run processes from out of the models."
"The performance metrics appearing in the collaboration hub needs to be improved."
"I would like to see the inclusion of some document management functionality so that we don't need to integrate with a second solution to accommodate this."
"There are some small graphical bugs, but they are addressed immediately by Signavio to their product development team."
"It could be more flexible from a customization point of view, where the user is able to display only whatever he needs."
"Signavio already offers a wonderful range of functions. If variant management and customer journeys are optimized, Signavio can definitely bask in the glory of BPM tools. We also see optimization potential in the management of licenses, e.g. no named users but rather floating licenses and integration into the company's active directory."
"If you start from scratch then I think this product would be ideal, but if you already have something then it may or may not suit you."
"The user management functionality in Process Manager is not as user friendly as the one in the Collaboration Hub."
"I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive."
"The open-source version of the product is free to use."
"Camunda has a free service as well as a commercial service. We are using the free service."
"We use the open-source version, which can be used at no cost."
"Generally, the price could be better, as well as the licensing fees."
"There is an open-source version available, that in its core features (workflow and decision engine, modeler) is exactly the same as in the enterprise version."
"We have an annual subscription to this solution."
"We pay for the license of this solution annually."
"The price of the solution is fair for an enterprise solution that has both cloud and on-premise deployments and when comparing to competitors. Recently IBM has introduced Cloud Pak which allows for more flexible licensing options for automation and other features."
"It's expensive. All software is always extremely high. The manufacturing cost that we have compared to the selling cost, it's not like you're building a house or building a car. But putting that aside, considering that it's expensive, it's a lot of money. If you compare it with some of the other alternatives in the market, it's a similar price. For instance, if you compare it with Pegasystems, it's a similar price."
"IBM could improve the price. It is far too expensive."
"I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
"I already compared some solutions related to business process management, and I saw that the cost of IBM BPM is more expensive compared with that of Camunda, for example."
"When considering the features of the solution the price is expensive compared to competitors."
"Licensing is managed by the client, but we know it is yearly. Camunda is relatively cheaper. There is not much difference in pricing of IBM and PEGA. For large licensing, there are discounts as well."
"Its price is on the higher side, and it can be improved. Its licensing is on a yearly basis. There are no additional costs."
"Although Signavio is a feature-rich solution, it is expensive for companies who haven’t reached a certain maturity level in their process management initiatives."
"This solution provides really great value for the money."
"We are only able to use the free academic licenses because we have a financial constraint. We are not able to pay for commercial licenses to use this kind of tool."
"SaaS has no setup cost, just licensing fees."
Camunda Platform is a complete process automation tech stack with powerful execution engines for BPMN workflows and DMN decisions paired with essential applications for modeling, operations, and analytics.
With a clear vision to automate any process, anywhere, Camunda is reinventing process automation for the digital enterprise. Featuring a developer-friendly, open source approach, enterprises can use Camunda Platform to breakthrough technological, organizational, and infrastructure barriers, optimize their business processes, and drive their digital transformation initiatives forward.
The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.
Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.
Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com
IBM BPM is ranked 4th in Business Process Management (BPM) with 24 reviews while SAP Signavio Process Manager is ranked 2nd in Business Process Management (BPM) with 12 reviews. IBM BPM is rated 7.8, while SAP Signavio Process Manager is rated 9.0. The top reviewer of IBM BPM writes "A very stable and powerful tool for handling lots of concurrent users, but it is expensive, and the Eclipse-based tool has performance issues when you have a lot of developers". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Full process visibility helps promote collaboration for the betterment of business processes". IBM BPM is most compared with IBM Business Automation Workflow, Pega BPM, Apache Airflow, Appian and ARIS BPA, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Visio, Bizagi and iServer. See our IBM BPM vs. SAP Signavio Process Manager report.
See our list of best Business Process Management (BPM) vendors.
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