IBM ECM Competitors and Alternatives

The top IBM ECM competitors are
Read reviews of IBM ECM competitors and alternatives
Microsoft
Real User
Business Process Coordinator at a comms service provider with 10,001+ employees
Nov 17 2016

What is most valuable?

We are using metadata tags on documentation, indexed research, linked calendar to outlook, and controlled navigation. We are not using libraries to classify information, but columns linked to metadata (customer, services, processes, and so... more»

How has it helped my organization?

We are only using it as a documentation storage system for around 500+ people, so we can find the right document at the right moment, as required. With metadata tags and acronyms, we were able to manage the company terms and create a common... more»

What needs improvement?

Various wikis are very limited; there is no integrated solution for communicators; master pages are too limited and require a developer; and libraries are sometimes useless. Wikis are not simple enough and too hard to use. There could be auto... more»
Real User
Delivery Director, Imaging and Workflow at a financial services firm with 1,001-5,000 employees
Dec 27 2016

What is most valuable?

The most valuable features of FileNet are the enterprise depth and strength, scalability, integration ability, richness, and functionality; the ability to do a lot of things across the different business units; and integrating with all kinds... more»

How has it helped my organization?

Throughout our journey using FileNet, we were able to significantly improve our business process operations’ efficiency. Think of scenarios where we provide access to the business documents to people who are dispersed across the world; people... more»

What needs improvement?

The platform is large, is vast. I see a little bit of ambiguity in the area of integration with Box. I hope this will be clarified in the next steps. The IBM Content Navigator is a great product. It was very much needed. It came at the right... more»
Real User
Ecm Technical & Pre Sales Manager at a tech vendor with 51-200 employees
Jan 29 2017

What do you think of Hyland OnBase?

Valuable Features One comprehensive product with a codeless platform. • Improvements to My Organization Streamlines our content-based processes and automates business processes. • Room for Improvement As an ECM Solution, there are a lot of improvements needed. For example: The web client should address the next generation of web technologies such as HTML5 and stylish layout. More localization support for Arabic. OCR Arabic Support. • Use of Solution We have been partners since 2010. • Stability Issues The product is very stable. • Customer Service and Technical Support Technical support provides excellent service. • Previous Solutions I used to be a FileNet and .NET developer. OnBase provides high-value solutions for organizations with much less cost in...

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