We performed a comparison between NETSCOUT nGeniusONE and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."
"The installation process is straightforward."
"The solution helps us get to root cause quickly by using the Media Monitor to help identify QoS mismatches for voice calls on the network."
"The stability of this product is ok."
"Deep packet inspection is probably the strongest feature."
"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."
"From the standpoint of VoLTE and related things, it's providing visibility into the network and how it operates."
"It gives me the MOS, latency, and jitter."
"We are able to do problem determination on runaway processes."
"This is a product that does more generally than any of the competing solutions."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"It's easy to use."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure."
"The Wi-Fi side needs improvement."
"On a network the size of ours, the loading times seem a little extensive, 20 or 30 seconds to load up some graphs."
"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."
"I would love to have them reassemble fragmented packets. That would be a very big plus in my book."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined."
"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."
"The product is a little complicated."
"The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting."
"In a future release, they should add email notification alerts."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"The GI is difficult to work with and the reporting servers are also difficult."
"It would be a much better product if Microsoft provided management packs with the product."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"On-prem network monitoring is something that could be improved drastically."
"It'll help if they can provide real-time or closer to real-time monitoring."
"I would like to better be able to monitor Oracle processes."
NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews while SCOM is ranked 10th in Network Monitoring Software with 78 reviews. NETSCOUT nGeniusONE is rated 8.2, while SCOM is rated 7.8. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and AppDynamics. See our NETSCOUT nGeniusONE vs. SCOM report.
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