We performed a comparison between OpenText Documentum and Pega BPM based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."It has reduced the amount of paper documents; reducing time and errors in the process."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"The stability is very good."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."
"It's a good tool for workflow automation."
"The user interface and the ease of developing the workflow for an application are valuable features."
"Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate."
"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."
"The solution is operating well overall."
"It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get."
"Allowed us to develop and quickly release with confidence using cloud technologies."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"I would like to see performance improvements, especially regarding slow response times."
"OpenText Documentum needs to improve its support."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"The user interface can be improved."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"The biggest issue for us is the price of the product."
"It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work."
"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."
"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."
"Pega BPM's documentation should be improved, especially for freshers or new trainees."
"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."
"Pega BPM could be improved by including token-based authentication and extending its integration options."
"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."
"The previous versions had good training documents but the updated versions need to improve the documentation."
OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. OpenText Documentum is rated 7.8, while Pega BPM is rated 8.2. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Drupal, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
