We performed a comparison between PeopleSoft and UKG based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the speed of the processing and how easy it is to use."
"The integration between Human Capital Management (HCM) and PeopleSoft is an important feature."
"I often say that PeopleSoft's greatest feature is how customizable it is."
"It's very fully featured. It has more features and more configurability than SAP."
"We use a lot of typical cases from PeopleSoft, for example, solutions for security, business performance, monitoring processes, and a lot of training."
"The most valuable feature of the solution is its stability."
"All the features of the solution are integral to the functionality. Additionally, the navigation customization is beneficial."
"Scalability-wise, I rate the solution a ten out of ten."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"It is much easier to use and the customer service is better than our previous solution."
"I like UKG's integration."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"I think the inventory part it should be simplified. There is the GR, or good receipt note, which is the time that the materials comes in, and the work days, etc. There is a lot of shuffling through pages, which creates a lot of problems for our users. They don't know which page to go to, where to create a GR, or where to create a stock entry. In other words, all the information is very daunting. It's very easy for people to understand and get a better clarity over it."
"PeopleSoft lacks integration capabilities."
"The implementation of PeopleSoft is quite complex and is not as easy as other cloud products such as SuccessFactor or Workday."
"The product is not intuitive, and finding the right candidate can be arduous."
"PeopleSoft can improve by having proper connectors. It's very difficult to change some interfaces with the other systems."
"In my opinion, it needs more performance, maybe something technical related, because it's very slow for us and even small activities take a while."
"Having applications which provide more enhanced features and user-friendly elements."
"The solution could have better processes and automation, or features that allow for a paperless environment."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"UKG could be a little more flexible in some areas."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
PeopleSoft is ranked 3rd in Benefits Administration with 80 reviews while UKG is ranked 6th in Benefits Administration with 117 reviews. PeopleSoft is rated 8.0, while UKG is rated 7.8. The top reviewer of PeopleSoft writes "Comprehensive solution for SCM but requires add-ons for fluid pages". On the other hand, the top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". PeopleSoft is most compared with Oracle HCM Cloud, Workday, Oracle Fusion Cloud ERP, SAP SuccessFactors and JD Edwards EnterpriseOne, whereas UKG is most compared with Workday, SAP SuccessFactors, Dayforce HCM, SAP HCM and Saviom Resource Management. See our PeopleSoft vs. UKG report.
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