Compare Spiceworks vs. Zendesk

Spiceworks is ranked 6th in Help Desk Software with 2 reviews while Zendesk which is ranked 19th in Help Desk Software. Spiceworks is rated 8.0, while Zendesk is rated 0. The top reviewer of Spiceworks writes "The stability of the program is remarkably good, but it gets bogged down in an enterprise environment with over 2000 endpoints". On the other hand, Spiceworks is most compared with Zabbix, JIRA Service Desk and Nagios XI, whereas Zendesk is most compared with ServiceNow, Atlassian Confluence and JIRA Service Desk.
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Spiceworks Logo
13,939 views|2,888 comparisons
Zendesk Logo
19,648 views|4,098 comparisons
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360,852 professionals have used our research since 2012.
Ranking
6th
out of 44 in Help Desk Software
Views
13,939
Comparisons
2,888
Reviews
2
Average Words per Review
812
Avg. Rating
8.0
19th
out of 44 in Help Desk Software
Views
19,648
Comparisons
4,098
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 34% of the time.
Compared 11% of the time.
Compared 7% of the time.
Compared 45% of the time.
Compared 8% of the time.
Compared 7% of the time.
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Spiceworks
Zendesk
Overview
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. More than 94,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

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Sample Customers
Broward Center for the Performing Arts, Symantec, Webroot, EMC, PertinoShopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: August 2019.
360,852 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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