We performed a comparison between UKG and Workday based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"The solution's UI is good. Also, it is very easy to use."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"I like UKG's integration."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"The user interface is good and very easy to use."
"In the process of obtaining representative sites in NaviNet, it assists us in facilitating decision-making and taking action."
"It is a one-stop solution for everything. You can look for information about other employees or you can track your information. There is a directory, so you can search for other employees. You can also see and track your personal details and salary details on the employee profile page."
"The solution was very good at reconfiguration and customization of their software. It helped us to meet federal regulations."
"It is quite user-friendly."
"The most valuable feature is the ease of reporting."
"There is a lot of scope for customization with this solution"
"We use the platform for tasks, including applying for leaves, communication, and adhering to our organization's policies through efficient goal setting and reviews."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"UKG could be a little more flexible in some areas."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"I'm not sure they have added this feature yet, but there should be a cellphone version, so we do not need to do it on a laptop. I'd like to log in on a cellphone and have the same features. I'm not sure if that is already available or if it's on the roadmap, but that would be a great feature."
"The navigation of Workday is good but could be better."
"The user interface could be modernized somehow."
"The solution can be improved by speeding up the load time when pulling up information."
"My opinion is that this solution can improve the overall integrations and add more automation. I think anything that could be on a self-serve basis would work quite well."
"For time management, it does not have a calendar generator. For example, if you want to have a shift calendar for an entire year, you need to push the entire year's calendar into the system instead of being able to generate it using a time management pattern."
"They don't offer any backend database access. This is one limitation that I found in this product. Workday hasn't opened up about what kind of database they are into, which can make it easy for the technical team to emulate issues. It would be good if they can offer backend access to the technical team. It would be helpful if they can also provide a Troubleshooting Guide that we can use to troubleshoot issues. When we have an issue, there are very limited resources to refer to."
"The solution has some features missing when you put them in the test studio or Confluence Studio. I would like the tool’s coding to be easier to understand and automated. Most of the coding these days is automated. Any query given can pull the answer directly which can make the solution easier to understand."
UKG is ranked 6th in Benefits Administration with 117 reviews while Workday is ranked 1st in Benefits Administration with 50 reviews. UKG is rated 7.8, while Workday is rated 8.2. The top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". On the other hand, the top reviewer of Workday writes "The solution's interface is clean, organized, and easy to use ". UKG is most compared with SAP SuccessFactors, PeopleSoft, Dayforce HCM, SAP HCM and Saviom Resource Management, whereas Workday is most compared with SAP SuccessFactors, SAP HCM, Oracle HCM Cloud, PeopleSoft and Cornerstone Learning. See our UKG vs. Workday report.
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