CrossBrowserTesting Room for Improvement

reviewer1444233
Quality Assurance Specialist at SelectQuote
Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing. This is one of the few concerns our team has had while trying to accomplish our testing. Going forward, I'm sure improvements can be made to help alleviate some of those concerns. Expansion on automation and quicker testing is something that would greatly benefit our business needs. Smartbear has already implemented some automation on the platform that can be used and improved to fulfill our needs as well as many other users. View full review »
Michael Hutchison
Web Specialist at Mayo Clinic
The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default. Every time, I have to select the full screen, then restart its captures, which seems a waste of time and energy. This is, admittedly, a minor complaint. View full review »
reviewer1260174
Manager, Web Development at a retailer with 1,001-5,000 employees
This solution would benefit from faster testing and support for more devices. View full review »
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reviewer1072422
User
I have had quite a few issues trying to use a virtual machine to test our application on. Sometimes it will freeze or not respond. I cannot log in to our application because the VM does not always respond to keyboard functions. I would also like to see more real devices in this list of those to choose from. I have had some of our customers come to us with bugs that are specific to a particular mobile device and I could not recreate the issue since we do not have the particular device and it is not on crossbrowser Galaxy S9 .Id like to see Galaxy Tab S4/ E lite added. View full review »
reviewer874593
Software Quality Assurance Engineer
It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish. It would be helpful to have more help notes or videos to show how to build an automation framework. View full review »
reviewer1007001
User
Automated testing could be improved. Test management feature where tests could be scripted. Data-driven testing could be added. View full review »
reviewer1026108
User
* The speed to connect to mobile devices needs improvement, and sometimes the connection fails. * Possibility to use web inspector in all devices (it is not available for OS devices). * Also, easy access to run local files. I need to run a CSS file before loading the website, and sometimes, it does not work. View full review »
reviewer1041558
User
I had some problems with the local connection, but there is someone that can help us always on customer support chat. They solved my problem. View full review »
Find out what your peers are saying about SmartBear, BrowserStack, Sauce Labs and others in Functional Testing Tools. Updated: January 2021.
455,301 professionals have used our research since 2012.