CrossBrowserTesting Reviews

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Maggie Jones
Vendor
QA Automation Engineer and Web Developer at a tech vendor with 201-500 employees
May 29 2018

What is most valuable?

What sets CrossBrowserTesting apart from the rest is their ability to quickly respond to the needs of their customers. Every time I contacted support with a feature that I really… more»

How has it helped my organization?

The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA. We can access a specific browser/OS/device… more»

What needs improvement?

The "Getting Started" documentation for Selenium testing could be improved. I was able to figure it out fairly easily, but I imagine some people might have trouble.

If you previously used a different solution, which one did you use and why did you switch?

We previously used Sauce Labs. They were too expensive and their support team was always opaque in their answers to our questions.
Michael Hutchison
User
Web Specialist at a healthcare company with 1,001-5,000 employees
Mar 26 2019

What is most valuable?

Static screenshots are the feature most often used, because they are a simple method of detecting problems. I can run a page through the screenshot tool, then send a URL with the… more»

How has it helped my organization?

Our site's conversion from a static to an adaptive flexible layout was a major goal for our web site, and CrossBrowserTesting was an invaluable tool for trying out that new code… more»

What needs improvement?

The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default. Every time, I have to… more»

What's my experience with pricing, setup cost, and licensing?

We originally had a huge license where every member of our team a sign-in for the tool, but found that was overkill. We don't use anywhere near the number of minutes we were paying… more»
Find out what your peers are saying about SmartBear, BrowserStack, Sauce Labs and others in Functional Testing Tools. Updated: March 2019.
333,257 professionals have used our research since 2012.
marketacumen
User
President at a tech consulting company with 1-10 employees
Oct 29 2018

What is most valuable?

* Live browser testing: Testing customer issues. * Selenium access: Automated testing of the administrative interface, as well as automatic testing for new JavaScript releases of our… more»

How has it helped my organization?

We would not be able to provide our services without their tools. Their tools, or ones like it, are absolutely essential for us to provide high quality and continuous integration for… more»

What needs improvement?

Web user interface is "heavy" and slow to load. Some browser configurations do not work at all times. Account limits do not allow you to queue jobs - you must wait to submit until… more»

If you previously used a different solution, which one did you use and why did you switch?

We previous use BrowserCam, and they went out of business.
Dylan Goldade
Real User
QA Analyst / Software QC at Quartzy, Inc
Jun 13 2018

What is most valuable?

I use the screenshot functionality most frequently and live testing on occasion. I have also used the record and replay… more»

How has it helped my organization?

This solution improves the customer experience using Quartzy. It has saved us time and money on our web app. It would… more»

What needs improvement?

A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it"… more»

What's my experience with pricing, setup cost, and licensing?

The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the… more»

If you previously used a different solution, which one did you use and why did you switch?

We did not have a previous solution.

What other advice do I have?

Go for it!
Shatskiy Kirill
Real User
Javascript Developer at a tech vendor with 201-500 employees
May 31 2018

What is most valuable?

At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development. Live testing helps us to debug problems across all browsers.

How has it helped my organization?

During first test stages of implementation, CrossBrowserTesting's live testing was helpful because my company is more about the server's programming and we do not have real devices for the manual testing of the UI. Then, when I started to work… more»

What needs improvement?

A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS… more»
Ezz El Din El Defrawi
Consultant
Test Automation Consultant at a financial services firm with 1,001-5,000 employees
May 27 2018

What is most valuable?

I am a big fan of the clean, uncluttered layout of the site on landing as well as the aids given to you when testing mobile products, especially the keyboard posting tools which negate tapping out my individual data entries. The extensive range… more»

How has it helped my organization?

Initially what attracted us to the product was that it was a lot faster than what we previously used to simulate our tests. Aside from speeding up our processes, it also allowed us to tie in our automated test scenarios and integrate our… more»

What needs improvement?

Elements of 'real' mobile/tablet testing could be sped up, as I still sometimes experience lag, which no one loves. The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation.
Anonymous User
Real User
User
Mar 04 2019

What is most valuable?

I am frequently using live testing to verify the UI in different devices and IE browser. Also, I've started using a screenshot, but it is not very useful for me, since the page does… more»

How has it helped my organization?

It helps to speed up the process to test the product in different devices and browsers, making it easy to troubleshoot some issues.

What needs improvement?

* The speed to connect to mobile devices needs improvement, and sometimes the connection fails. * Possibility to use web inspector in all devices (it is not available for OS devices)… more»

If you previously used a different solution, which one did you use and why did you switch?

I had used BrowserStack; we switched to CBT because it is easy to have parallel users.
Mahebo
Real User
Founder - Creative Director at a media company with 1-10 employees
May 31 2018

What is most valuable?

The possibility of having a real-time web service with a large number of real devices with different operating systems and browser versions is a great advantage for us. Other features from CrossBrowserTesting, like screenshots or screen… more»

How has it helped my organization?

It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices.

What needs improvement?

* The speed connection in mobile devices could be improved, because sometimes the load time is uncertain. * The future possibility to do a web inspector to debug any site, on any device in any OS, would be a really nice feature for the service… more»
See 6 More CrossBrowserTesting Reviews

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User Assessments By Topic About CrossBrowserTesting

Find out what your peers are saying about SmartBear, BrowserStack, Sauce Labs and others in Functional Testing Tools. Updated: March 2019.
333,257 professionals have used our research since 2012.

CrossBrowserTesting Questions

CrossBrowserTesting Projects By Members

What is CrossBrowserTesting?

CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

  • Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
  • Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.
CrossBrowserTesting customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia

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