CrossBrowserTesting Reviews

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Vendor
QA Automation Engineer and Web Developer at a tech vendor with 201-500 employees
May 29 2018

What is most valuable?

What sets CrossBrowserTesting apart from the rest is their ability to quickly respond to the needs of their customers. Every time I contacted support with a feature that I really needed, they were able to enhance their offerings to... more»

How has it helped my organization?

The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA. We can access a specific browser/OS/device configuration extremely quick and our clients benefit from... more»

What needs improvement?

The "Getting Started" documentation for Selenium testing could be improved. I was able to figure it out fairly easily, but I imagine some people might have trouble.
User
President at a tech consulting company with 1-10 employees
May 29 2018

What is most valuable?

* Live browser testing: Testing customer issues. * Selenium access: Automated testing of the administrative interface, as well as automatic testing for new JavaScript releases of our tracking snippet. * The screen shot portal is essential for... more»

How has it helped my organization?

We would not be able to provide our services without their tools. Their tools, or ones like it, are absolutely essential for us to provide high quality and continuous integration for our services.

What needs improvement?

Web user interface is "heavy" and slow to load. Some browser configurations do not work at all times. Account limits do not allow you to queue jobs - you must wait to submit until jobs complete. Could use improvements in ability to tag on... more»
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Real User
QA Analyst / Software QC at Quartzy, Inc
Jun 13 2018

What is most valuable?

I use the screenshot functionality most frequently and live testing on occasion. I have also used the record and replay functionality once or twice. With screenshots, I can quickly verify a page looks good universally in minutes. It is also... more»

How has it helped my organization?

This solution improves the customer experience using Quartzy. It has saved us time and money on our web app. It would taken time to look across many devices and browser versions every time that we made changes to the front-end of the... more»

What needs improvement?

A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc.
Real User
Javascript Developer at a tech vendor with 201-500 employees
May 31 2018

What is most valuable?

At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development. Live testing helps us to debug problems across all browsers.

How has it helped my organization?

During first test stages of implementation, CrossBrowserTesting's live testing was helpful because my company is more about the server's programming and we do not have real devices for the manual testing of the UI. Then, when I started to... more»

What needs improvement?

A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows... more»
Consultant
Test Automation Consultant at a financial services firm with 1,001-5,000 employees
May 27 2018

What is most valuable?

I am a big fan of the clean, uncluttered layout of the site on landing as well as the aids given to you when testing mobile products, especially the keyboard posting tools which negate tapping out my individual data entries. The extensive... more»

How has it helped my organization?

Initially what attracted us to the product was that it was a lot faster than what we previously used to simulate our tests. Aside from speeding up our processes, it also allowed us to tie in our automated test scenarios and integrate our... more»

What needs improvement?

Elements of 'real' mobile/tablet testing could be sped up, as I still sometimes experience lag, which no one loves. The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation.
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What is CrossBrowserTesting?

CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

  • Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
  • Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.
CrossBrowserTesting customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia

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