Maninag Namana - PeerSpot reviewer
Consultant and Project Manager at Tata Consultancy
Real User
Top 5
Useful storage, reliable access, and scalable
Pros and Cons
  • "The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing."
  • "Dropbox can improve by enhancing the capacity of storage in the free version."

What is our primary use case?

Dropbox is used to store files and I am using it on a personal level.

What is most valuable?

The most valuable features of Dropbox are it can be used as a repository of all the photographs and videos that you have on the cloud. You do not need to worry about the hard disk crashing.

What needs improvement?

Dropbox can improve by enhancing the capacity of storage in the free version.

For how long have I used the solution?

I have been using Dropbox for a few years.

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What do I think about the stability of the solution?

Dropbox is a stable solution.

What do I think about the scalability of the solution?

The scalability of Dropbox is good, but you would need to increase your subscription if you want more capacity.

How are customer service and support?

I have not used the support from Dropbox.

Which solution did I use previously and why did I switch?

I have not used another similar solution to Dropbox.

What's my experience with pricing, setup cost, and licensing?

We are using the free version of Dropbox which has approximately two gigabytes of data capacity.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Gerald Ashokan - PeerSpot reviewer
Global Account Executive at Tata Consultancy
Real User
Top 5Leaderboard
It's reliable and you can set it up in five minutes
Pros and Cons
  • "Setting up DropBox is straightforward, and one person can do it in less than five minutes."
  • "DropBox is a little more complicated to scale up than OneDrive. It isn't as seamless to scale up storage or change the number of users. We have two or three users in Mumbai, and we don't plan to add more."

What is our primary use case?

I use DropBox to store pictures and files. It's a cloud solution like OneDrive, but Dropbox is for personal use, and I use OneDrive professionally.

For how long have I used the solution?

I've used Dropbox for a couple of years or more but not extensively. I use OneDrive more often. 

What do I think about the stability of the solution?

DropBox is stable.

What do I think about the scalability of the solution?

DropBox is a little more complicated to scale up than OneDrive. It isn't as seamless to scale up storage or change the number of users. We have two or three users in Mumbai, and we don't plan to add more.

How are customer service and support?

We haven't had any issues that required us to contact support. 

Which solution did I use previously and why did I switch?

I was using USB-based external storage before DropBox.

How was the initial setup?

Setting up DropBox is straightforward, and one person can do it in less than five minutes.

What other advice do I have?

I rate DropBox eight out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dropbox
April 2024
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
Co founder BlackRock Pictures and freelance consulting at a media company with 1-10 employees
Real User
Simple access, straightforward implementation, and reliable
Pros and Cons
  • "We don't really use the collaboration features because we have only a small organization. Dropbox is valuable having the hard drive space available, and the access to be able to upload and access the content."

    What is our primary use case?

    We use Dropbox for our files when we finish our projects. For example, once we've done a forming project, we then upload the material. We do a first assembly cut on the material, and then we upload the content to Dropbox.

    The final videos and productions that we use, all go into a Vimeo account that we have.

    What is most valuable?

    We don't really use the collaboration features because we have only a small organization. Dropbox is valuable having the hard drive space available, and the access to be able to upload and access the content.

    For how long have I used the solution?

    I have been using Dropbox for approximately three years.

    What do I think about the stability of the solution?

    Dropbox is a stable solution.

    The only challenge we have is the bandwidth that we have because the stability comes down to the broadband that we're using. We don't have fiber-deployed across the UK. The copper bandwidth speed limitations are what we have.

    What do I think about the scalability of the solution?

    I have found the solution to be scalable.

    We have the producer, director, editor, and our customer base using the solution. We share the files and they only take a look at the files.  They're not doing any editing or modifications.

    How are customer service and support?

    We had some issues closing accounts with the administration support.

    Which solution did I use previously and why did I switch?

    We use Vimeo and Dropbox both in parallel, and we have standalone disc arrays that we use for storage and backup.

    How was the initial setup?

    The implementation is straightforward and we access Dropbox by using a login, whoever needs to access it can use the login.

    We were using Dropbox previously. It was simple to set up the directories and the file-sharing capabilities we needed to use and the different levels of access to some of our stakeholders, customers, and editors.

    What about the implementation team?

    We did the implementation ourselves.

    What was our ROI?

    The solution is meeting our business requirements, but I haven't done a total cost of ownership. What I'd have to do to answer if I have had an ROI properly is to deploy our own storage system and then set up the backup for it locally, in a private cloud environment locally in a data center, and find out what it would cost us to operate. We would probably need an admin in place as well to manage all of it and determine the cost of power, hardware, software, versus what we are paying on a subscription basis for that whole service Dropbox account. I have not done this to determine the cost return.

    What's my experience with pricing, setup cost, and licensing?

    One area that has been a big issue for me is when I tried to close my accounts, it is difficult. We had small personal accounts, and we then wanted to consolidate everything to the business account, but then to cancel and close those smaller accounts, it's a big issue. I still haven't done it and it's quite a long process.

    They can't cancel the license and transfer the data over to the new business account easily. There seem to be some complexities involved.

    We pay annually to use the solution and the price is approximately £600.

    What other advice do I have?

    We are using the five terabyte option of the solution.

    My advice to others would be to keep the deployment simple, and the solution is simple to scale. Put a solution in place that meets your requirements. If it's a new business, put in place what the business is requiring, and if you do need to scale out and increase costs, then it's straightforward to do, it's quite an easy platform to use. They have a few good options available and don't oversubscribe to capacity that you're not going to use.

    I rate Dropbox an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Neetu Majumdar - PeerSpot reviewer
    Senior Quality Assurance Analyst at a manufacturing company with 10,001+ employees
    Real User
    Top 10
    Stable, scalable and easy to install
    Pros and Cons
    • "As the solution is cloud-based, installation is easy."
    • "The solution could be better integrated with other platforms."

    What is our primary use case?

    Dropbox can be useful for one's organization and personal usage.

    We employ it for personal use. 

    What needs improvement?

    The solution could be better integrated with other platforms. 

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    The solution is scalable. 

    How are customer service and technical support?

    I have not had occasion to contact technical support. 

    How was the initial setup?

    As the solution is cloud-based, installation is easy. 

    What's my experience with pricing, setup cost, and licensing?

    I cannot speak with certainty about the price. The solution does not come with a licensing cost. 

    Which other solutions did I evaluate?

    We used Google prior to making use of the solution. We felt Dropbox to be an appropriate alternative. 

    What other advice do I have?

    I would recommend the solution to others. 

    I rate Dropbox as an eight out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Dileep Maurya - PeerSpot reviewer
    Engineering manager at IDFC Bank
    Real User
    Top 10
    Easy to use, reliable, and scalable
    Pros and Cons
    • "Many people can use the Dropbox service and edit the data, it is simple to use."
    • "The free storage amount should be increased."

    What is our primary use case?

    Dropbox is used for storing data in the cloud. We use it for storing company documents for them to be accessed by other groups. For example, something gets published on Dropbox and we have the link for access.

    What is most valuable?

    Many people can use the Dropbox service and edit the data, it is simple to use.

    What needs improvement?

    The free storage amount should be increased.

    For how long have I used the solution?

    I have been using Dropbox for approximately four years.

    What do I think about the stability of the solution?

    Dropbox is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    We have approximately 500 using this solution in my organization.

    Which solution did I use previously and why did I switch?

    Before we use Dropbox we use our internal storage.

    What's my experience with pricing, setup cost, and licensing?

    The solution is paid for annually.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Dropbox an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Software Engineer at Lorenzo Imperatrice
    Real User
    Top 20
    Simple, affordable, easy to use, and enables sharing and backup of documents
    Pros and Cons
    • "The solution is easy to use."
    • "The product must be more user-friendly."

    What is our primary use case?

    We use the solution to back up documents and folders related to my work. I also use it to back up my personal data.

    What is most valuable?

    The tool’s ability to share documents and create backups is valuable. The solution is compatible with different platforms like Windows, macOS, and Linux. The security features are important. I rate the security a ten out of ten. The solution is easy to use. It is stable and simple.

    What needs improvement?

    The product must be more user-friendly.

    For how long have I used the solution?

    I have been using the solution for ten years.

    What do I think about the stability of the solution?

    The product is very stable. I rate the stability a ten out of ten.

    What do I think about the scalability of the solution?

    I am the only user. I rate the product’s scalability a ten out of ten.

    How was the initial setup?

    The setup was simple. The product is cloud-based.

    What about the implementation team?

    I deployed the tool myself.

    What's my experience with pricing, setup cost, and licensing?

    Dropbox is a low-cost product. Dropbox is one of the cheapest tools in the market. I rate the pricing one out of ten.

    What other advice do I have?

    I solve the problems I face with the tool myself. I recommend the solution to others. Overall, I rate the product a ten out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Senior Account Manager at a manufacturing company with 10,001+ employees
    Real User
    Reliable and meets basic needs, but the interface could have bigger buttons
    Pros and Cons
    • "Dropbox is reliable, and I've never reached the storage limits."
    • "The interface could have bigger buttons."

    What is most valuable?

    Dropbox is reliable, and I've never reached the storage limits.

    What needs improvement?

    The interface could have bigger buttons.

    For how long have I used the solution?

    I've been using Dropbox for the last couple of years.

    What do I think about the stability of the solution?

    Dropbox is stable enough to use. It's fine.

    How was the initial setup?

    Dropbox is a cloud storage solution, so there's not a whole lot to set up.

    What other advice do I have?

    I rate Dropbox seven out of 10. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    IT Project Manager, Senior Java Developer at a financial services firm with 1,001-5,000 employees
    Real User
    Simplicity is key - sharing files with others and accessibility from anywhere
    Pros and Cons
    • "Simple to share files with others."
    • "It's an expensive solution."

    What is our primary use case?

    This solution is for my personal use and the primary use case is for storing files.

    What is most valuable?

    I like the ability to share with others who have Dropbox accounts and the fact that it's accessible from anywhere. Overall, it's a very good software.

    What needs improvement?

    The drawback to this product is the cost. When you use other solutions such as Google Drive or Microsoft, their office suite is accessible and integrated with other things. Dropbox is just a files product. If Dropbox wants to compete, they should be offering it at a reasonable price given that the product is only a file storage solution.

    For how long have I used the solution?

    I've been using this solution for a couple of years. 

    Which solution did I use previously and why did I switch?

    I used Google Drive for a long time. I switched to Dropbox at a time when Google still used labels to organize structure and it was quite annoying to create a folder structure in Google Drive. I switched to Dropbox because it was easier to use.

    What's my experience with pricing, setup cost, and licensing?

    I've stopped paying Dropbox because I'm spending more time on Microsoft these days. 

    What other advice do I have?

    This is a great solution, it's just too expensive. Microsoft has better deals with the Windows 365 suite and with a Visual Studio subscription you get additional space. You can bundle together several products from Microsoft. OneDrive is normally free and offers more or less the same features as Dropbox just not as nice. If it's just a matter of sharing something, I would recommend Dropbox. If there's a need for computer backup or photograph backup, then I would strongly recommend something else because the cost is prohibitive on Dropbox.

    I rate the solution a nine out of 10. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.