Director at Systems Services
Reseller
Scalable, easy to use, but expensive
Pros and Cons
  • "The solution is easy to use."

    What is our primary use case?

    Dropbox is a cloud platform for storing data.

    What is most valuable?

    The solution is easy to use.

    For how long have I used the solution?

    I have been selling this solution for a few years.

    What do I think about the scalability of the solution?

    The solution is scalable.

    We have approximately 15 customers using this solution.

    Buyer's Guide
    Dropbox
    April 2024
    Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
    768,924 professionals have used our research since 2012.

    Which solution did I use previously and why did I switch?

    We provide many solutions similar to Dropbox, such as OneDrive and SharePoint.

    What's my experience with pricing, setup cost, and licensing?

    The solution is expensive.

    What other advice do I have?

    I would recommend this solution but it depends on their use case. There could be another solution that fits their use case better.

    I rate Dropbox a seven out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    Real User
    A solution with excellent accessibility, good scalability, and an easy initial setup
    Pros and Cons
    • "The initial setup is extremely easy."
    • "The mobile aspect of the solution needs improvement. For instance, if I want to use a file from Dropbox on my phone, I sometimes struggle to download images off of Dropbox. The solution lacks accessibility on different devices."

    What is most valuable?

    The fact that it is accessible anywhere is the solution's most valuable feature.

    What needs improvement?

    The mobile aspect of the solution needs improvement. For instance, if I want to use a file from Dropbox on my phone, I sometimes struggle to download images off of Dropbox. The solution lacks accessibility on different devices.

    For how long have I used the solution?

    I've been using the solution for five or six years.

    What do I think about the stability of the solution?

    The solution is stable. I haven't experienced any technical glitches or anything of that nature while using it over a number of years.

    What do I think about the scalability of the solution?

    I only use a free account, so my storage is very limited. That's the only problem for me but other than that I think it is pretty scalable.

    Which solution did I use previously and why did I switch?

    I used Box for work, which I found to be better, but it was a business account. For me, Box was easier to use. Using it on my mobile was much simpler.

    How was the initial setup?

    The initial setup is extremely easy.

    What's my experience with pricing, setup cost, and licensing?

    I use the free version of the solution. If you need more storage, you do need to pay a certain amount of money for it.

    What other advice do I have?

    I'd rate the solution eight out of ten.

    The solution is very similar to Box. If I have the file on my computer, it will sync automatically. I would very rarely, for instance, access it online if I'm on my laptop. It's only the mobility aspects of it that are not so simple or quick.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Dropbox
    April 2024
    Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
    768,924 professionals have used our research since 2012.
    it_user396549 - PeerSpot reviewer
    CEO at a computer software company with 51-200 employees
    Vendor
    Dealing with permissions are an issue. ​The ability to share files across the world with business partners is valuable.

    Valuable Features:

    The ability to share files across the world with business partners, family and friends is the most valuable feature. I learned of Dropbox from a friend after an adventure zip lining. Ever since I had used it for personal collaboration and file sharing and pictures that we wouldn't want to post on Facebook. 

    Room for Improvement:

    Shared folders count against your total storage space. So I have had to delete multiple libraries in order to receive a share. 

    Finding and sharing links to files and libraries are often a pain to find and manage. 

    Dealing with permissions are an issue. Sometimes we need to find a person's email address. Some people use three to four different emails. Someone added me to a library via email, but later when needing to send me an email, they couldn't find it. Dropbox would not give them my email address, the one they had to submit in the first place to add me to the list.

    Shared folders from other people don't count against your total size.

    Personal address book so when we add someone, they're information is saved so we can lat a later time email them or add the person to another share. 

    Larger storage allocations as two GB is eaten up quite fast with sharing of pictures, video and files. 

    Lower price range. The cost for gain is just not lined up with other business offerings. 

    A much easier to navigate web interface. Sharing a file should be as easy as sharing a YouTube video. Finding that link is not always so simple.

    Deployment Issues:

    I've had no issues with deployment.

    Stability Issues:

    I've had no issues with stability.

    Scalability Issues:

    I've had no issues with scalability, except the limited total storage space.

    Other Solutions Considered:

    A year or two back, we were upgrading a Customer Relations Management (CRM) database system. The database is heavily used among 8,000+ employees and was severely lagging in response times. This means longer times on phones with clients and a lower satisfaction rating with both employee and client. 

    So we upgraded the main database to a massive IBM K series Power running AIX. But now the SAN was the bottleneck. The 10TB Tier 1 SAN we were using just wasn't fast enough. So the database was split into archive and 4 year data. But the mix of spinning disk and SSD was just not giving us the cutting edge we needed to provide our staff with blazing fast performance and a higher degree of customer satisfaction with shorter phone time. 

    So we went back and threw the budget away and went with a 100% SSD solution. The storage team had never done anything like this so we had to work with them on acquisition and building. Then we ran 12 Fibre cables from the back of the IBM system to the SAN switch and to the SAN. We made it so it was exclusive to this system to remove any potential bottlenecks. 

    The directly attached SSD has performed amazingly since the switch and has bolstered employee productivity, report generation speeds and a slew of other tasks directly related to the CRM platform.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Infrastructure Expert at a tech services company with 1,001-5,000 employees
    Consultant
    I would be lost without Dropbox

    Valuable Features:

    - You can increase your storage amount with referrals (there is a way to cheat the system as well to expedite that process) to a maximum of I believe 18 or 25GB with - Competitive pricing for enterprise solutions, which are 100, 200 and 500GB solutions. - Team collaboration storage solutions with options starting at 1TB. - 99.9% Uptime (I have never personally lost any files or not been able to access my data. - Syncing between an unlimited number of computers and devices, including every mobile and tablet OS on the market and every desktop OS (Windows, OS X, and Linux) out there. - Great community support which includes add-on features and stuff. - They run fun little games each year so that you can increase your storage even more and have fun while doing it.

    Room for Improvement:

    - Starts you out at 2GB, which is paltry compared to most other offerings. - There is a cap to the amount you can increase to on a free plan.While I admit that the privacy issues that came up a while back (six months to a year ago) gave me cause for concern, Dropbox rectified the issue in their EULA and were extremely transparent with their customer base, which I believe is an excellent business practice.

    Other Advice:

    I've been using Dropbox almost consistently since it's inception. I've tried and used (still use some) other services out there, and found the only others with comparable features are SkyDrive (they start you out at 7GB compared to 2GB (I still have my 25GB from being a beta tester!)) and Google Drive (which starts you out at 5GB). Dropbox trumps both of these with it's superior support and features.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    ABDURRAHIM - PeerSpot reviewer
    Deputy Manager - Radio Frequency Planning at X-Net Ltd.
    Real User
    Simple deployment, good performance, and stable
    Pros and Cons
    • "Dropbox's most valuable features are ease of use and performance."
    • "Dropbox could improve by being more secure."

    What is our primary use case?

    Dropbox can be used for documents, secret documents, and backups.

    What is most valuable?

    Dropbox's most valuable features are ease of use and performance.

    What needs improvement?

    Dropbox could improve by being more secure.

    For how long have I used the solution?

    I have been using Dropbox for approximately one year.

    What do I think about the stability of the solution?

    Dropbox is a stable solution.

    What do I think about the scalability of the solution?

    I have found Dropbox to be scalable.

    We have approximately 10 people using the solution in my company and we plan to increase usage.

    How was the initial setup?

    The implementation of Dropbox is simple.

    What about the implementation team?

    I did the implementation of the solution.

    What's my experience with pricing, setup cost, and licensing?

    We are using the unlicensed free version of Dropbox.

    What other advice do I have?

    I would recommend Dropbox to others.

    I rate Dropbox an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Microsoft 365 Technical Solution Architect at a marketing services firm with self employed
    Real User
    Stable and easy to install
    Pros and Cons
    • "A valuable feature is that it stores my files and photos. I'm satisfied with this product."
    • "Dropbox could be improved by reducing the storage price."

    What is our primary use case?

    My primary use case is to store files and photos. Since this is a cloud-based solution, it's always updated to the latest version. 

    What is most valuable?

    A valuable feature is that it stores my files and photos. I'm satisfied with this product. 

    What needs improvement?

    Dropbox could be improved by reducing the storage price. 

    For how long have I used the solution?

    I have been using Dropbox for a couple of years. 

    What do I think about the stability of the solution?

    This solution is quite stable. 

    What do I think about the scalability of the solution?

    Dropbox is scalable. 

    Which solution did I use previously and why did I switch?

    I also use Google Drive and OneDrive. 

    How was the initial setup?

    The installation is very straightforward and quite easy. It took just a couple of minutes. 

    What about the implementation team?

    I implemented this solution myself. 

    What's my experience with pricing, setup cost, and licensing?

    I pay for a yearly license. 

    Which other solutions did I evaluate?

    I didn't evaluate other options before using Dropbox. 

    What other advice do I have?

    I rate Dropbox a 10 out of 10. I would likely recommend this solution to others considering using it. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Principal Analyst at a tech services company with 1,001-5,000 employees
    Real User
    Control access levels and share documents quickly
    Pros and Cons
    • "Dropbox allows me to organize files well. I can name files in such a way as to lead students to the right destination."
    • "The search could be made more intuitive."

    What is most valuable?

    The Dropbox feature I like the most is being able to control the level of access I want to give to different people within my team. The second feature that I like is the ability to quickly share multiple documents of different types with the team. Dropbox allows me to organize files well. I can name files in such a way as to lead students to the right destination. 

    What needs improvement?

    It would be great to be able to have multiple files open within Dropbox without having to leave the file I'm currently using.

    The search could be made more intuitive. Right now, the search function works in a way that is very similar to the way it works on a laptop. Where you'll have a folder within a folder, etc. It would be a lot more intuitive if I could directly put in my link and restore destination rather than sharing the address of that folder.

    It would be good if Dropbox could account for grammatical errors as well in the search function. For example, if there is a mistake in the spelling I have put in, it should suggest a destination. 

    A better data reviver would also be great.

    For how long have I used the solution?

    I have been using this solution for seven months.

    What do I think about the stability of the solution?

    If a file is shared with me and I've never opened it, it won't upload it to the local drive. This is very inconvenient if my internet connection goes out. 

    What do I think about the scalability of the solution?

    We don't have a massive team size; the team is around 60 to 70 people. I've been able to share some files with all of them, while others I've only been able to share with only a few. 

    How are customer service and technical support?

    I have no experience with Dropbox's technical support. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Consultant at a tech services company with 201-500 employees
    Consultant
    Free, easy to use, access and share files from any device
    Pros and Cons
    • "The most valuable feature of this solution is the ability to access files and documents from any device, anywhere."
    • "The Security and privacy of this solution need improvement."

    What is our primary use case?

    The primary use case of this solution is to store and share files between several devices and also as a repository to have harmonization of the same versions of the same documents.

    The deployment model is a hybrid cloud because I use it on my desktop, my laptop, on my mobile, and it operates in the cloud.

    What is most valuable?

    The most valuable feature of this solution is the ability to access files and documents from any device, anywhere.

    What needs improvement?

    The Security and privacy of this solution need improvement. 

    I am always worried about security and privacy. I don't know who can see my information in Dropbox.

    There is indeed no way to collaborate in realtime, but for that function I use Google.

    For how long have I used the solution?

    I have been using this solution for seven years.

    What do I think about the stability of the solution?

    This solution is stable, and I have not detected any issues.

    What do I think about the scalability of the solution?

    This solution is scalable. If you are willing to pay, then you can scale.

    How are customer service and technical support?

    I have not contacted technical support.

    Which solution did I use previously and why did I switch?

    Previously I used Google storage. Also, I had used a USB key for devices.

    Initially, Dropbox was the only solution for desktops. Now, Google has software with the same functionality, they do the same thing.

    Dropbox is unique because it was the first.

    What's my experience with pricing, setup cost, and licensing?

    I am using the free solution, which provides me with 2GBs of storage, and for me, it's sufficient.

    What other advice do I have?

    Everyone now is on the cloud using some cloud-based solution. Dropbox is not unique anymore, as there are several storage solutions available.

    Dropbox is easy to use, easy to share, and easy to store documents and files.

    This solution works fine and it has what I need. I am just a simple user. I am satisfied with this solution and I am not changing.

    I am using the desktop client and I can upload and move folders.

    If you need to share files, then Dropbox is a good solution.

    I would rate this solution a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.