PeerSpot user
Senior Consultant at Unify Square
Real User
The versioning feature enabled me to recover documents that I had edited by chance, which was really a life-saver for me.
Pros and Cons
  • "Availability of dedicated Apps on any kind of OS."
  • "2 Gb of free space and then a not so cheap subscription (also if the competitors have similar proposals for customers)."

What is most valuable?

Dropbox is a file hosting service (cloud storage and file-syncing services). Its strong points are

1) Availability of dedicated Apps on any kind of O.S.

2) seamless sync

3) file versioning

How has it helped my organization?

I use Dropbox as a personal productivity tool, to always have critical information available using a browser or working on the local copy of the contents.

The versioning feature enabled me to recover documents that I had edited by chance, which was really a life-saver for me

What needs improvement?

2 Gb of free space and then a not so cheap subscription (also if the competitors have similar proposals for customers)

Some additional features related to photo and video are not interesting for me (probably it depends on the personal requirements)

For how long have I used the solution?

Five years. However, 2017 is my first year as a Dropbox Plus user.

Buyer's Guide
Dropbox
April 2024
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.

What was my experience with deployment of the solution?

The installation is really easy. On the mobile devices you have to consider how much information you really need available offline (due to the more limited storage of the smartphone or tablet)

What do I think about the stability of the solution?

No, the software is fairly stable and reliable

What do I think about the scalability of the solution?

Staying inside the 2Gb of the free subscription is not easy, when you get used to using DropBox

How are customer service and support?

Customer Service:

Never used it

Technical Support:

Never used it

Which solution did I use previously and why did I switch?

Onedrive (previously SkyDrive) was my favorite but some features that I am used to are not available

How was the initial setup?

Installation is almost trivial

What about the implementation team?

I am in a single user scenario

What was our ROI?

For many years it costed zero to me and granted a lot of features I needed.

Also if now I am a paying customer, I still feel the money is well spent.

What's my experience with pricing, setup cost, and licensing?

A bigger discount for existing users would be appreciated

Which other solutions did I evaluate?

Onedrive, Gdrive and EverNote. I use all of them along with Dropbox, but the latter is my main Cloud storage option.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user607749 - PeerSpot reviewer
it_user607749Manager, Live Production at a computer software company with 1,001-5,000 employees
Real User

yup

PeerSpot user
Regional Manager APAC at a tech vendor with 51-200 employees
Vendor
Shares data with external parties. It should synch to a local hard drive.
Pros and Cons
  • "The small business version gave us ample capacity."
  • "Dropbox, like many file sharing tools, needs to synch to a local hard drive. That is a bit difficult with 5TB Dropbox content."

What is most valuable?

Dropbox is very easy to use in a team environment. It is also great when sharing data with external parties. The small business version gave us ample capacity.

How has it helped my organization?

With Dropbox, team members around the world have access to up-to-date content.

What needs improvement?

  • Price
  • Dropbox, like many file sharing tools, needs to synch to a local hard drive. That is a bit difficult with 5TB Dropbox content.

For how long have I used the solution?

Before decommissioning Dropbox, we used it for two years.

What was my experience with deployment of the solution?

We could not get Dropbox to run effectively on a NAS. While in theory the tools are available, the synchronization never worked.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and technical support?

Customer Service:

Customer service is good. We received responses to our questions.

Technical Support:

While they didn't give us the answer we needed, it was quite good.

Which solution did I use previously and why did I switch?

We actually switched away from Dropbox to OneDrive though Office365.

How was the initial setup?

The initial setup was very straightforward.

What about the implementation team?

There is no need to deploy a vendor for a basic setup. Perhaps for more complex requirements, like running on a NAS, we should have deployed a vendor. But given the many options in place, it was easier to switch.

What was our ROI?

We were unable to establish a tangible ROI.

What's my experience with pricing, setup cost, and licensing?

Given the price and limitations, there are more competitive options available.

Which other solutions did I evaluate?

We did not evaluate other options. At the time, Dropbox was recommended by peers and it appeared to be the most compelling option.

What other advice do I have?

Dropbox has some excellent features. Some of its contraints are not exclusive to Dropbox. Given the options available these days, Dropbox for business is overpriced.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dropbox
April 2024
Learn what your peers think about Dropbox. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.
PMO at a consultancy with 10,001+ employees
Real User
Accessible, easy to use, but standard storage could increase
Pros and Cons
  • "The most valuable features I have found to be accessibility and ease of use."
  • "The solution could improve by being more secure and having more storage."

What is our primary use case?

I am using Dropbox to store photos and documents to share with other colleagues, clients, or my family.

What is most valuable?

The most valuable features I have found to be accessibility and ease of use.

What needs improvement?

The solution could improve by being more secure and having more storage.

For how long have I used the solution?

I have been using Dropbox for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Dropbox is scalable.

What other advice do I have?

There are a lot of people who are working in organizations or educational institutions that do not provide a lot of storage or a place to store files, this is a very useful option.

I rate Dropbox a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Manager at a comms service provider with 501-1,000 employees
Real User
Top 10
Easy to use for everyone, scalable, and reliable
Pros and Cons
  • "The solution is easy to use, everyone can use it."
  • "There could be better integration with other solutions, such as Microsoft Office 365 for more collaboration. At the present time, it is more focused on its own internal systems."

What is our primary use case?

I use Dropbox for file storage and file-sharing with other people.

What is most valuable?

The solution is easy to use, everyone can use it.

What needs improvement?

There could be better integration with other solutions, such as Microsoft Office 365 for more collaboration. At the present time, it is more focused on its own internal systems.

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

You can increase the size of Dropbox storage making it scalable.

Which solution did I use previously and why did I switch?

I have previously used Microsoft personal storage OneDrive.

What's my experience with pricing, setup cost, and licensing?

There is a subscription-based pricing model and I pay monthly.

What other advice do I have?

I would recommend this solution to others.

I rate Dropbox an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sales Director at CLoud3 Solutions Pte Ltd
Real User
Offers convenience, connects with all devices that you own, and is easy to set up
Pros and Cons
  • "It offers convenience. It can connect with all devices that you own."
  • "They can do the scanning of viruses, and they can also do malware detection when they do the synchronization."

What is our primary use case?

The use case is to keep all the files that your device can't handle. It can go up to two terabytes.

What is most valuable?

It offers convenience. It can connect with all devices that you own.

What needs improvement?

They can do the scanning of viruses, and they can also do malware detection when they do the synchronization.

For how long have I used the solution?

I have been using this solution for a few years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have around 30 users.

How are customer service and support?

I haven't contacted their technical support.

Which solution did I use previously and why did I switch?

I didn't use any other solution previously.

How was the initial setup?

Its initial setup is very straightforward.

What's my experience with pricing, setup cost, and licensing?

We pay for the license yearly.

What other advice do I have?

I would recommend this solution to others. I would rate Dropbox a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Security consultant at a computer software company with 1,001-5,000 employees
Real User
Top 20
Best solution in terms of space, file sharing, and live editing
Pros and Cons
  • "It is the best solution in terms of space, file sharing, and live editing. I can share and edit files with multiple users."
  • "They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage."

What is our primary use case?

I use it to sort out the space limitation for emails and real-time file sharing and editing. 

What is most valuable?

It is the best solution in terms of space, file sharing, and live editing. I can share and edit files with multiple users.

What needs improvement?

They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage.

For how long have I used the solution?

I have been using it since I started working.

What do I think about the scalability of the solution?

Almost everyone in our organization is using this solution.

How are customer service and technical support?

I have never contacted their technical support.

How was the initial setup?

It is a cloud-based solution, but there is a desktop version as well that you can install on your local machine to increase the upload and download speed.

What other advice do I have?

I would recommend this solution. Even if I don't recommend it, people know it very well. It is a famous brand and a famous product.

I would rate Dropbox a 10 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director, CEE Investment Services at a real estate/law firm with 10,001+ employees
Real User
Convenient cloud storage, backup options available, and initial setup straightforward
Pros and Cons
  • "The most valuable feature of this solution is its convenience, I can retrieve files online from various places. It has backup options in case something was to go wrong with my computer I can restore my files."

    What is our primary use case?

    I use Dropbox service for personal use to store files of all types. The organization where I work does not use this solution. I do not have my personal computer at the moment and that is why I am using Dropbox less frequently than before. When I will have my own personal computer again I think I will use it more often.

    What is most valuable?

    The most valuable feature of this solution is its convenience, I can retrieve files online from various places. It has backup options in case something was to go wrong with my computer I can restore my files. 

    For how long have I used the solution?

    I have been using this solution for many years.

    What do I think about the stability of the solution?

    The solution is stable and reliable.

    What do I think about the scalability of the solution?

    From what I have been using the solution for I have not had any issues with the scalability.

    How was the initial setup?

    The initial setup is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    I am on a monthly subscription for the solution and I am somewhat satisfied with the pricing. However, the price could a bit better.

    What other advice do I have?

    I would recommend this solution to others.

    I rate dropbox an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Photographer at MS Solutions Ltd.
    Real User
    I would like to see an option to secure my files and set password protection to my folders
    Pros and Cons
    • "I can edit my files online, and I like the comments option."
    • "I would like to see an option to secure my files and set password protection to my folders."
    • "I would like to be able to unarchive my files online."

    What is our primary use case?

    I used Dropbox to store my files but they have deleted my account, and everything is no longer accessible.

    How has it helped my organization?

    They have deleted my files, and I have moved to another service provider. Their support department did not reply in a timely manner.

    What is most valuable?

    I can edit my files online, but the option is not that well-developed. However, I like the comments option.

    What needs improvement?

    • I would like to see an option to secure my files and set password protection to my folders. I want to lock my folders with a password. 
    • I would like to be able to unarchive my files online.

    For how long have I used the solution?

    One to three years.

    How are customer service and technical support?

    I cannot reach anyone. They do not reply to me.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free Dropbox Report and get advice and tips from experienced pros sharing their opinions.