OpenText Extended ECM Other Advice

Kathiravan Rajendran - PeerSpot reviewer
PO at Pacific Life

Overall, I would rate the solution a seven out of ten. 

View full review »
MatthewSmith2 - PeerSpot reviewer
Senior Account Manager at Syntergy

If done right, the integration of OpenText Extended ECM with applications like Microsoft 365 or Salesforce helps eliminate content silos in our organization. The elimination of content silos has made our operations smoother and more efficient.

The range of Extended ECM's integrated capabilities in addressing complex use cases is pretty good.

OpenText Extended ECM has helped connect our content to our business processes. This connection between our content and business processes makes things more efficient and removes barriers.

OpenText Extended ECM has helped increase our organization's productivity by about 25%.

Overall, I rate OpenText Extended ECM a seven out of ten.

View full review »
Jaclyn Turner - PeerSpot reviewer
Operational Support Analyst at Pacific Life

To a colleague at another company who says they do not need Extended ECM because they are invested in Microsoft solutions, I would just encourage them to look at different retention pieces and have the ability to have protection on the documents. I do not know what goes into that on different platforms, but that is a key piece for us at least, so taking a look at it would be good.

Overall, I would rate Extended ECM an eight out of ten. It has a lot of great features for our business needs.

View full review »
Buyer's Guide
OpenText Extended ECM
April 2024
Learn what your peers think about OpenText Extended ECM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
Nagaraj Appavoo - PeerSpot reviewer
Team lead at Air Products

We have integrated the solution with SAP, and users can access the document from SAP and OpenText Extended ECM. It simplifies our business because users can get into the document from multiple channels, making life easy. They don't have to search from the different systems because it unifies the integrated system.

Right now, OpenText Extended ECM provides integration with multiple systems, like Salesforce, Microsoft, and SAP. Earlier, users had to log on to multiple systems and look for something, but now they can access everything from one place.

OpenText Extended ECM has helped connect our content to our business processes. That is the advantage of using OpenText Extended ECM for SAP. They can see the business process metadata as attributes at the document level. An OpenText user can see the same information on OpenText, and an SAP user can see the document on the SAP side. They can access the document from multiple channels. This simplifies the process and makes everybody's life easier.

OpenText Extended ECM has definitely helped to increase productivity in our organization.

The integration capability with OpenText Extended ECM has a big range. You can integrate the solution with different products, which makes it robust.

Overall, I rate OpenText Extended ECM a seven out of ten.

View full review »
CA
Systems Analyst at a university with 10,001+ employees

Overall, I would rate Extended ECM a seven out of ten.

View full review »
DA
Team lead at a manufacturing company with 10,001+ employees

The integration of Extended ECM with applications like SAP helps eliminate content silos in our organization. It helps us to save time and cost. I like the options we currently have in Extended ECM's integrated capabilities. I like API integrations. When we have the option of API, we can do any type of integration. I like the content web services option as well.

Extended ECM has helped connect our content to our business processes. It allows the users and document controllers to save time and focus on other things. The product has definitely helped to increase productivity in our organization. It has added value to our organization. 

I have reviewed the solution that Microsoft offers. It has some capabilities, but OpenText has much more enhanced capabilities than Microsoft, which organizations can use.

Overall, I rate the product a seven out of ten.

View full review »
VijaySharma - PeerSpot reviewer
VP Sales at Syntergy

Over the years, we have been trying to manage massive data amounts and ensure that employees get what they seek. 

The tool's integration capabilities with Microsoft and Salesforce help eliminate content silos if done correctly. It has made our operations smoother and more efficient. 

The solution has helped us connect the content to our business processes. It helps to take away barriers. 

The product increased productivity in our organization by 25 percent. 

Any company refusing to integrate OpenText Extended ECM for Microsoft products will change its mind in two years. 

I rate the product a seven out of ten. 

View full review »
AG
Technical Lead at a government with 201-500 employees

To a colleague at another company who says they do not need Extended ECM because they are invested in Microsoft solutions, I would say that we too are a Microsoft shop, but there are a lot of things that are limited. Years ago, we tried to do some of the things years with SharePoint and fell flat. It just did not have enough features. It could not do all the things. Now with Teams as the front end, it is a little bit better in terms of usability, but you do not get the same capabilities, options, and extensibility that you get with OpenText products. In general, you will have to work a lot harder to do the same things, and then you are going to have gaps in terms of certain things that you cannot do.

Overall, I would rate it a seven out of ten.  

View full review »
RM
Business Systems Analyst at SoCalGas

Overall, I would rate OpenText Extended ECM a nine out of ten.

View full review »
JL
Records Specialist at Holly Energy Partners LP

To a colleague at another company who says they do not need Extended ECM because they are invested in Microsoft solutions, I would say that they just have to look at each product and see what would help them the most.

Overall, I would rate Extended ECM an eight out of ten.

View full review »
JS
Solutions consultant at a computer software company with 11-50 employees

We can address a lot of problems using OpenText Extended ECM. You can build different connectors to the configuration. 

The product has helped us boost productivity by 30-40 percent. 

Microsoft doesn't have as many features as OpenText Extended ECM. You get more features in the solution compared to any other product. 

I rate it an eight out of ten. 

View full review »
Robbie Spencer - PeerSpot reviewer
Manager at Syntergy

The tool's integration with Microsoft and Salesforce has eliminated content silos in our organization.

OpenText Extended ECM makes things simple for business users.

The tool has helped our customers connect business processes.

OpenText Extended ECM has boosted productivity by 75 percent.

Anyone who says they don't need the product should give it a try and understand its value-adding capabilities.

I rate the product an eight out of ten.

View full review »
it_user738363 - PeerSpot reviewer
OpenText Consultant at a consultancy with 10,001+ employees

Get in touch with experts, either directly from the vendor or consult with an external party that has deep expertise in implementing a similar solution.

View full review »
AC
Tech lead/Solution architect/Team manager at a tech services company with 501-1,000 employees

From my perspective, we are working with two solutions. For both IBM FileNet and OpenText ECM, I was the accountant manager and a place where you can store electronic documentation. 

The extra value for both solutions is adding workflow managers, similar to business process management systems. You can verify flows and sign off documents.

I am not sure if I will continue to use this solution in the future. It depends on the business requirements.

If somebody were to ask me which product is better, I think that both are okay and they should verify the business needs then decide which model of pricing or which performance is better for the company.

I would recommend this solution, and if I am considering an enterprise solution, both Open Text ECM and IBM are the same, it depends on what the customer's needs are.

I would rate Open Text ECM a nine out of ten.

View full review »
NB
Senior Manager Strategic Alliances and Customer Relations, SAP Enterprise Applications at a computer software company with 10,001+ employees

I would definitely recommend OpenText ECM. Where we are with GDPR and POPI at the moment, I will definitely recommend this solution.

I would rate this solution an eight out of ten.

View full review »
it_user688572 - PeerSpot reviewer
Solutions Manager at a consultancy with 201-500 employees

To keep up to date with the latest versions of the products because OpenText continues to invest money on new features.

View full review »
MS
Solution Architect at a tech services company with 51-200 employees

OpenText is a very strong offering from the engineering management side, as well with its SAP integration. Its weak point is the UI's look and feel.

View full review »
Buyer's Guide
OpenText Extended ECM
April 2024
Learn what your peers think about OpenText Extended ECM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.