2014-12-09T10:28:00Z

When evaluating Enterprise Content Management, what aspect do you think is the most important to look for?

Ariel Lindenfeld - PeerSpot reviewer
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PeerSpot user
36

36 Answers

SD
User
2021-06-16T18:44:25Z
Jun 16, 2021

Records Document Management (Retention and Disposition Capabilities)


Security


Ease of use


Integration with existing applications/legacy systems

Search for a product comparison in Enterprise Content Management
it_user251781 - PeerSpot reviewer
Vendor
2015-06-09T08:21:53Z
Jun 9, 2015

1-security
2-easy to use
3-Document Management with Co-authoring
4-Integrations with Demanded Softwares

User
2015-04-30T14:29:32Z
Apr 30, 2015

Integrating existing application
Standard compliant
Cost
Easy of use

it_user224370 - PeerSpot reviewer
Vendor
2015-04-16T15:01:40Z
Apr 16, 2015

1. Standards compliant
2. Easy integration
3. Scalability
4. Modern software architecture

Vendor
2015-03-31T11:45:28Z
Mar 31, 2015

1-security
2-easy to use
3-data Availability
4-Integrations

SR
User
2021-11-26T00:37:04Z
Nov 26, 2021

Nothing to do with functionality. Any of the usual suspects will serve. Success is built on change management, governance, support, completeness of your vision for enterprise information management processes, and strong executive support. I've seen the best technology fail and the worst technology succeed.


If pressed for answers on functionality, then I'd say:


* Information architecture (IA) aligned with business processes and a consistent set of information management (IM) processes across the business (which is still not about the technology).


* Good metadata and classification model


* Search aligned to your classification scheme.


* Security and compliance baked into your IA and IM work practices (again, not about the technology).


* Keep it Simple for Staff (KISS).


* Support for the business unit/departmental resources and processes such as templates, quality/procedural documentation (more about the IA than the technology).


* Ability to cull redundant, out of date and trivial (ROT) information according to the organisation's retention authority (if it can do this, then it can handle retention for compliance, and it implies you have an effective IA).


* Workflow and forms, an ability to report on these aspects.

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KA
2021-11-25T06:08:09Z
Nov 25, 2021

Content Quality, Customization, Security, Integrations with 3PL and overall costing as per the budget.

it_user238035 - PeerSpot reviewer
Vendor
2015-05-13T23:34:02Z
May 13, 2015

User friendly with record retention tracking capability.

Vendor
2015-05-05T14:29:28Z
May 5, 2015

Integration with Existing Applications and Databases WITHOUT programming or shoe-horning.

it_user206349 - PeerSpot reviewer
Vendor
2015-03-11T21:15:16Z
Mar 11, 2015

1. Supports defined business goals
2. Integration capabilities
3. Scalability
4. Ease of use
5. Ease of deployment

Vendor
2015-01-19T18:18:36Z
Jan 19, 2015

1. Standards compliant
2. Easy integration
3. Scalability
4. Modern software architecture

Vendor
2015-01-16T17:42:49Z
Jan 16, 2015

1.Flexibility
2.Integration capability
3.Archiving

Vendor
2014-12-18T09:08:08Z
Dec 18, 2014

1. Seamless integration with the existing application - eg web services call
2.Compression mode capability from the client to the centralized server
3.Cost - some vendor charge by the no of user perform add/update but free for read/review only
4.Migration&Archiving capabilities

Sergey Yakimchuk - PeerSpot reviewer
Real User
Top 10
2021-11-26T07:39:38Z
Nov 26, 2021

Integration. Especially out-of-the-box with current infrastructure. To be successful with the current environment and to help all of the business users with acceptance. 

ZN
Real User
2021-04-09T13:52:49Z
Apr 9, 2021

Security

Abhishek Gupta - PeerSpot reviewer
User
2020-04-27T07:45:10Z
Apr 27, 2020

1, Security
2. Customization Capabilities
3. Agility, Robustness and Scalability
4. Integration with third party applications

it_user326337 - PeerSpot reviewer
Consultant
2016-10-26T09:51:54Z
Oct 26, 2016

Louie Lee,
When evaluating different solution options, how has your decision making been impacted by the elements you look for?

it_user469467 - PeerSpot reviewer
Consultant
2016-06-28T23:56:47Z
Jun 28, 2016

SOA ready
Compliance
Document lifecycle management
Record management
Web2.0 collaboration portal
Mobilility
User friendly

it_user187317 - PeerSpot reviewer
Consultant
2015-09-21T11:38:54Z
Sep 21, 2015

1. Workflow management
2. Business Process management and
3. Integration with Web Content management.

it_user314493 - PeerSpot reviewer
Consultant
2015-09-18T05:45:18Z
Sep 18, 2015

End user friendliness and empowerment
Scalability
Analytics
Search
Integration
Customisability

Vendor
2015-09-14T19:06:45Z
Sep 14, 2015

Dynamic and adaptive process design

it_user295143 - PeerSpot reviewer
Consultant
2015-08-19T19:04:01Z
Aug 19, 2015

When considering a new enterprise software it must do the following things well:

(1) Solve a mission critical or important problem for the organization cleanly, as close to completely as possible and elegantly (simplicity always trumps features).

(2) Have a well designed UX and intuitive learning curve (adding a bit of fun doesn't hurt either - to many "solutions" are downright boring to use!).

(3) Integrate as seamlessly as possible with existing solutions and be adaptable enough to accommodate new tools and business developments that come down the pike.

it_user294120 - PeerSpot reviewer
User
2015-08-18T13:26:43Z
Aug 18, 2015

1. Findability
2. Putability
3. Easily integrated metadata capabilities
4. Search

it_user292692 - PeerSpot reviewer
Vendor
2015-08-16T11:10:53Z
Aug 16, 2015

1. Scalability
2. Security
3. Search
4. Integration
5. UI - both OOTB as well as custom configurations
6. extendability to additional platforms
7. support for retention policies
8. Industry compliant
9. TCO
10. Available support for deployment

it_user291846 - PeerSpot reviewer
Consultant
2015-08-14T10:40:19Z
Aug 14, 2015

1. Security
2. Integration with Current Environment
3. Ease of access on any device anytime
4. Reporting

Vendor
2015-08-06T20:30:50Z
Aug 6, 2015

1. Compliance with Web standards
2. Total cost of ownership
3. Easy to extend (add-on / plugin)
4. Scalability and robustness

it_user286620 - PeerSpot reviewer
Vendor
2015-08-06T02:24:26Z
Aug 6, 2015

1. Standards compliant
2. Easy integration
3. Scalability
4. Security
5. Sensible, flexible and easy to configure work flow for approvals

it_user283143 - PeerSpot reviewer
Vendor
2015-07-30T20:56:36Z
Jul 30, 2015

1. Security
2. Ease of Implementation and ease of use
3. Third party/client application Integration
4. Stack
5. Cost

it_user279165 - PeerSpot reviewer
Vendor
2015-07-24T18:55:57Z
Jul 24, 2015

The most important criteria is a well developed and smart/evolutive search engine. A lot of ECN are not use in companies because they return too many records or not the most relevant ones...

Vendor
2015-07-10T17:53:36Z
Jul 10, 2015

Having a valid set of requirements.

it_user242145 - PeerSpot reviewer
Consultant
2015-05-20T16:41:37Z
May 20, 2015

Application Cohesion, Stale Data avoidance, Integration Latency

it_user223044 - PeerSpot reviewer
Consultant
2015-04-14T15:52:54Z
Apr 14, 2015

1. Motivated to use and flexible in mobile work
2. Business friendly i.e. offers content value
3. Smart middleware architecture
4. Proper secure policy

it_user210828 - PeerSpot reviewer
Real User
2015-03-19T17:45:59Z
Mar 19, 2015

Out of Box Features
Ease of deployment and upgrade
Cost
Mobile acessibility

Real User
2015-03-10T11:53:37Z
Mar 10, 2015

1. Ease of use
2. Mobile accessibility

it_user187707 - PeerSpot reviewer
Vendor
2015-01-29T20:41:29Z
Jan 29, 2015

Ease of implementation

it_user178341 - PeerSpot reviewer
Vendor
2015-01-06T09:26:40Z
Jan 6, 2015

1. Security, compliance, transparant
2. Mobile access
3. Archiving capabilities

Enterprise Content Management
Enterprise Content Management (ECM) is the way an organization stores its digital content and documents, covering processes and procedures. ECM pertains to an organization’s methods, tools, and strategies utilized during the content’s lifecycle. This applies to data conversion of paper documents, and stored electronic files, e-mails and database contents. PeerSpot IT professionals integrate ECM as integrative middleware, independent services and as a uniform repository for a plethora of...
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