Simplicity to roll out, features available, customization options.
OpenText Content Suite Platform Review
All the information is now stored in a central repository that is accessible to everyone.
What is most valuable?
How has it helped my organization?
All the information is now stored in a central repository that is accessible to everyone.
What needs improvement?
User interface (at least in the version we are using, desktop client).
For how long have I used the solution?
I've used this solution for six years.
What do I think about the stability of the solution?
Yes, but we believe those were related to our environment.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
7 out of 10.
Which solution did I use previously and why did I switch?
No (we were using file servers).
How was the initial setup?
Straightforward.
What's my experience with pricing, setup cost, and licensing?
It is an expensive solution. The licensing is not that complex for the core products, but it becomes more complicated for some additional modules.
Which other solutions did I evaluate?
Yes. We evaluated SharePoint & Documentum .
What other advice do I have?
To keep up to date with the latest versions of the products because OpenText continues to invest money on new features.
Which version of this solution are you currently using?
Content Server 10.5
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jul 27 2017
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1 Comment
it_user724965 (Lead Opentext Consultant at a tech services company)Consultant
OpenText is comprehensive product which provides end to end solution of all large and medium scale enterprises right from managing unstructured data to helping them automate and optimize their business operations through AI.
Author
it_user688572
Solutions Manager at a consultancy with 201-500 employees
Consultant
Highlights
Pros
Simplicity to roll out, features available, customization options.
Cons
User interface needs improvement (at least in the version we are using, desktop client).
Pricing Advice
The licensing is not that complex for the core products, but it becomes more complicated for some additional modules.
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