PagerDuty Operations Cloud Stability
It's stable. We haven't encountered any issues with PagerDuty.
View full review »SR
reviewer1482084
Principal Architect at a energy/utilities company with 10,001+ employees
I have not seen or heard anything bad about stability, so I would assume no news is good news. My understanding is it is stable.
View full review »The stability of PagerDuty is good.
View full review »Buyer's Guide
PagerDuty Operations Cloud
April 2024
Learn what your peers think about PagerDuty Operations Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
It is extremely stable. I've very rarely had issues with PagerDuty. Every once in a while, with some of the newer versions, there were a few issues. When they were putting a new feature out, such as some of the group configurations that they did four or five years ago, I remember a handful of pages that didn't work quite right in those areas, but for the most part, PagerDuty meets like four nines. So, there is consistent uptime.
View full review »The solution is stable.
View full review »DK
Darrin Khan
Compliance, Security & Testing Manager at a financial services firm with 11-50 employees
The stability is pretty good. There was one incident where push notifications stopped, but it failed over to SMS and phone calls, so it really didn't make much of a difference. Even then, because we didn't get that many alerts through at the time that they were having push notification issues, it didn't bother us. It was resolved very quickly (in about an hour). The only reason we noticed it was because they told us about it, not because we found it.
We haven't had any issues where PagerDuty caused an impact to us from their maintenance. Using their product, we have been able to set our alerts into maintenance, which is good. There has been no downtime from them being offline, or anything like that.
Before, we would have needed to have done a lot of alert path manual management, then going through afterward, enabling and disabling them. Whereas, within PagerDuty, it's so much easier. You just go in there and click a service on the maintenance, then it automatically does it all for you in the background. We don't have to sit there and think about it. So, it's quick and simple. This is saving us a good hour a month, because that would be one engineer sitting there going through, updating alert paths, etc.
Because we are a payment processor, we can't go offline. We need to be very on the ball and on point with any issues that come up. Having PagerDuty there means we're able to do that.
View full review »GK
Gilad Karmy
Tier 4 Support Team Leader at a comms service provider with 10,001+ employees
It's always up. We haven't faced any issues with the PagerDuty platform. In that sense, it hasn't affected our operations at all. But if there were an issue with PagerDuty, I can see how it might be like Murphy's Law and that the issue would happen at a time when we needed PagerDuty to be working. That would not be good for a group like ours that operates several main projects, projects which impact a lot of customers all over the world. So the availability is very important for us.
View full review »The solution is stable and we haven't had any missed alerts in the five years of use.
View full review »DM
Deepak Malik
Director at a computer software company with 1,001-5,000 employees
It is a stable product.
View full review »HS
reviewer1971879
Lead Architect, DevOps at a pharma/biotech company with 10,001+ employees
The solution is stable with no issues.
View full review »PagerDuty is stable.
View full review »PagerDuty is stable for the most part.
View full review »It is stable. It is rapidly growing, and all the features are being built in a stable way for the users to work with. I don't see any difficulties in handling any of the functionalities in PagerDuty.
View full review »EM
Emery Lyne Manayan
Manager, Service Delivery at Coherent Capital Advisors
I haven’t faced any problems with the tool’s stability. I rate the stability an eight out of ten.
View full review »LS
reviewer1376676
VP of Engineering at a comms service provider with 201-500 employees
The stability is very good. If I remember correctly, we have only had one incident with PagerDuty over the whole period that I have been using it. I also used PagerDuty at my previous company. My experience is that it is a very stable platform.
There are also no bugs in the apps, in my experience. It is a very high-quality product.
View full review »I had no issues with the stability.
View full review »It's very stable. We don't have any issues with it.
View full review »NA
reviewer2319723
Cloud Engineer at a educational organization with 501-1,000 employees
I rate the product's stability an eight out of ten.
View full review »MM
Michael Maack
Owner at IT Verke limited
PagerDuty is very stable and very reliable.
View full review »It is definitely stable. Over the course of using it for four years, I haven’t experienced any issues with instability at all.
View full review »SK
reviewer1957998
Senior System Engineer at a tech services company with 10,001+ employees
We have found this solution to be very stable.
We very rarely encounter issues where an SMS is about to be received before the application push notification (connection to the internet did not fail on devices.)
View full review »Up-time is pretty good. They send out an email if there was an outage and don't try to hide it. There was a hacking incident as well last year, but they handled it.
View full review »It seems to be very stable. I don't know whether there's been an issue on the PagerDuty side or on the devices that we use, but we have seen some inconsistencies with receiving alerts on an iPhone versus an Android device from time to time. I don't if that's a PagerDuty issue or not.
View full review »None.
View full review »None, and this is really key. The stability of an alert system makes it reliable, and an alert system must be reliable as a baseline.
View full review »We've had no issues with stability.
View full review »There have been no issues with the stability.
View full review »There has been some downtime, but it did not impact the business. It's pretty stable. It's reliable.
View full review »We haven't had any issues with stability.
View full review »We've never had any issues with stability since we started using it.
View full review »We have never had any stability issues.
View full review »The most instability we've found was delayed messages - but PagerDuty support is always good with updating Twitter and their support outlets.
Buyer's Guide
PagerDuty Operations Cloud
April 2024
Learn what your peers think about PagerDuty Operations Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.