PeerSpot user
Service Delivery Manager - EABL at a consumer goods company with 501-1,000 employees
Vendor
Data mining and consolidation are the products most valuable features to me.

What is most valuable?

Data mining and consolidation are the products most valuable features to me.

How has it helped my organization?

I was using this to track KPI’s on my outsourced end user support (ticketing, resolution & time it takes to resolve). This forced my contractor to deliver because QlikView provides an analysis of the issues as they appeared.

What needs improvement?

I would like to see improvements to scheduled reporting and the capability to email the user.

For how long have I used the solution?

I have used this solution for over four years.

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May 2024
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What was my experience with deployment of the solution?

I was using the cloud-based solution, so I didn’t have any issues.

How are customer service and support?

Technical support was super, can't complain.

Which solution did I use previously and why did I switch?

I had used other solutions, but they didn’t give me the kind of reporting & analysis I got from QlikView.

How was the initial setup?

Set up was easy. Being technical, I found it easy and straightforward.

What about the implementation team?

For our installation, we used the vendor. However, for my peace of mind and understanding, I was involved throughout the process.

What was our ROI?

ROI was not a consideration for me, though I would would say it was a great tool I would have equally gone for, even if it involved doing the ROI.

My use was more about service measurement & improvement.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Decision Support Manager at a educational organization with 501-1,000 employees
Real User
It allows us to create easily accessible what-if scenarios for decision making.

What is most valuable?

I use QlikView to combine data from different sources in the absence of an EDW and build our analytical dashboards.

How has it helped my organization?

It allowed us to improve our analytical abilities, and KPI and data presentation, in addition to creating easily accessible what-if scenarios for decision making.

What needs improvement?

The security features in QlikView are not yet mature: very complex to define permissions in a dashboard (based on data/sheets).

For how long have I used the solution?

We have been using QlikView for the past five years.

What was my experience with deployment of the solution?

QlikView relies heavily on memory. It requires good servers and continuous upgrades and maintenance for sustaining good performance.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

Most solutions like SAS, Tableau and others require a fully-fledged data warehouse (EDW), and IT support and intervention at all times for creating dashboards. QlikView is flexible and allows users to create their own reports in a relatively short time.

How was the initial setup?

The initial setup was supported by the company and was not very complex.

What's my experience with pricing, setup cost, and licensing?

Licensing in QlikView is a bit expensive.

What other advice do I have?

I would recommend the QlikView tool for its flexibility and good data visualization and presentation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
QlikView
May 2024
Learn what your peers think about QlikView. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
771,212 professionals have used our research since 2012.
it_user167547 - PeerSpot reviewer
COO at a consumer goods company with 1,001-5,000 employees
Vendor
It links different data sources to the same visualization.

Valuable Features:

QlikView Desktop Enterprise allows us to build dashboard visualizations in a fashionable way and allows us to make quick business decisions all over the enterprise.

Improvements to My Organization:

The improvement was much more related to be able to link different data sources to the same visualization. Now users have access to a one-stop shop for their data queries.

Room for Improvement:

I believe that improved analysis prediction capability would be more than welcome in QlikView. If we could simulate scenarios in a more intuitive way that would be a nice-to-have feature.

Besides the fact it’s quite a useful tool for data visualization, the final user interface is not that intuitive. That might be the idea with Qlik Sense, which we haven’t had an opportunity to experience yet.

Implementation Team:

Prepare your data warehouse platform. The more time you spend on DW development, the more your users will be able to take advantage of the data analysis.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Founder, CEO, & President at Krystal Sekurity
Consultant
It's easy to use but more graphics and dashboard support would be an improvement.

What is most valuable?

  • Ease of use
  • Implementation
  • Processing speed

How has it helped my organization?

  • Trends
  • Opportunities
  • Automated reporting

What needs improvement?

  • More graphics
  • Dashboard support

For how long have I used the solution?

I've used QlikSense for six months.

What was my experience with deployment of the solution?

Not really.

What do I think about the stability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

It's very good.

Technical Support:

I haven't had a need to contact them.

Which solution did I use previously and why did I switch?

We used Cognos BI which was fast but a bit complex.

What about the implementation team?

We used an in-house team.

What was our ROI?

It's taken six months to get an ROI.

What's my experience with pricing, setup cost, and licensing?

It was free to download.

Which other solutions did I evaluate?

We also evaluated Tableau, which we also use, and Cognos BI.

What other advice do I have?

Try it alongside Tableau as depending on user preferences and other requirements, either product will do the job.

Disclosure: My company has a business relationship with this vendor other than being a customer: Qlik partner
PeerSpot user
it_user186690 - PeerSpot reviewer
it_user186690Works at a pharma/biotech company
Vendor

Thanks

PeerSpot user
Managing Director at a tech services company with 501-1,000 employees
Consultant
It eliminates left, right, inner joins, and takes care of creating links between different tables.

Valuable Features

QlikView's associative data model is the key feature of this application, which makes it superior amongst other competitors. It eliminates left, right, inner joins, and takes care of creating links between different tables.

Other valuable features are the Power of Gray, on-the-fly data cloud creation, and its ease of use and deployment.

Improvements to My Organization

With the Power of Gray, QlikView shows you what you are doing and what you are not doing.

Room for Improvement

New graph / chart objects need to be added.

Use of Solution

I have used QlikView for the last four years.

Deployment Issues

Deployment with a big data cloud is a challenge so far.

Customer Service and Technical Support

Technical support is very good.

Initial Setup

Initial setup was straightforward.

Implementation Team

Before you start implementing it right on your computer, you have to design the data model on paper. Once you have an error-free data model on paper, you can finish the project earlier than planned.

Pricing, Setup Cost and Licensing

Pricing and licensing depends upon the offer made by the vendor. However, QlikView ROI is extensively very high. We have seen it when we receive upsell requests from clients.

Other Advice

There are different tools in market, we have to differentiate between visualization and analytical tools , QlikView is analytical and descriptive tool.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a partner and reseller.
PeerSpot user
PeerSpot user
Partner at a consultancy with 51-200 employees
Consultant
We used MS Analysis Server & MS Reporting Services for some years and compared to Qlik products, it was inflexible, old-fashioned and slow.

What is most valuable?

Completeness in functionality and user friendliness are the product’s most valuable features.

How has it helped my organization?

Efficient reporting and analysis saves time and improves business insight.

What needs improvement?

I would like to see a modernised user interface.

For how long have I used the solution?

I have used QlikView for seven years.

What was my experience with deployment of the solution?

I did not encounter any issues with deployment, stability or scalability. It's a well-proven mature product.

How are customer service and technical support?

I rate technical support 10/10.

Which solution did I use previously and why did I switch?

We used MS Analysis Server & MS Reporting Services for some years and compared to Qlik products, it was inflexible, old-fashioned and slow.

How was the initial setup?

Initial setup was straightforward as an all-in-one product, compared to Microsoft’s product stack.

What about the implementation team?

An in-house team implemented it.

What was our ROI?

In the starter pack, you get a lot and the ROI is definitely less than a year.

What other advice do I have?

I would recommend it to anyone who is looking for an online reporting and analysis BI product. Not to use only as a report generator; it's far more useful than that.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Qlik implementation partner.
PeerSpot user
it_user377319 - PeerSpot reviewer
Analytics Application Consultant Manager at a computer software company with 51-200 employees
Vendor
The associative and in-memory technology are the most valuable features.

What is most valuable?

The associative and in-memory technology are the most valuable features.

How has it helped my organization?

It’s an easy way to create dashboards with minimal training. This product is good and I can collect data from multiple data sources.

What needs improvement?

They need to improve on the idea, concept and support.

For how long have I used the solution?

I've used it for five years, alongside Qlik Sense.

What was my experience with deployment of the solution?

There were no issues with the deployment.

What do I think about the stability of the solution?

There were no issues with the stability.

What do I think about the scalability of the solution?

There were no issues with scaling it.

How are customer service and technical support?

Customer Service:

8/10

Technical Support:

8/10

Which solution did I use previously and why did I switch?

No other solution was in place, but I have tried others and they can't offer what Qlik can.

How was the initial setup?

QlikView initial set-up is simple just run the installer and click next.

What's my experience with pricing, setup cost, and licensing?

If you can license QlikView with Qlik Sense it’s very good.

Which other solutions did I evaluate?

  • Tableau
  • MicroStrategy
Disclosure: My company has a business relationship with this vendor other than being a customer: I’m Qlik Partner in Indonesia
PeerSpot user
PeerSpot user
Senior BI Consultant at a retailer with 51-200 employees
Consultant
​We use it for dashboard reporting.

Improvements to My Organization

We use it for dashboard reporting.

Room for Improvement

It needs JDBC connection for different databases.

Use of Solution

I've used it for five years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

It's good.

Technical Support:

It's good.

Initial Setup

Consultants setup our tools.

ROI

I think it is good. We took awards area of Big Data Technologies and we give some free or paid services to our customers.

Other Advice

You should try the trial version. if it is usable for your business, you should buy it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: May 2024
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Buyer's Guide
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