Slack Benefits

SP
Associate Member at IIM Lucknow Alumni Association

Basically, the fact that we moved to one platform and away from emails has helped us. Everybody can see what everybody else is saying, so we don't have to plow through tons of emails. The fact that there is a history already there for somebody to see, at least since the time they became a member of a group or a team, is the biggest time saver. 

We can always scroll back and look at the history to see what happened and react based on the context of the conversation or discussion. For me, that would be the biggest advantage of moving away from emails.

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Hassan Kamkar - PeerSpot reviewer
Data Analyst at a university with 1,001-5,000 employees

It doesn't offer much in terms of improving the organization. It's just used for chatting, being in touch with others, and setting up meetings.

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SHUBHAM BHINGARDE - PeerSpot reviewer
Project Engineer at CDAC

We use Dependency Track. I had multiple issues during the configuration. I contact the tool developer using Slack to identify the issue. The developer provided me with a resolution, and the issue was resolved.

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Buyer's Guide
Slack
April 2024
Learn what your peers think about Slack. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,789 professionals have used our research since 2012.
OD
CTO at UnblockAfrica

Slack has helped to increase the productivity of my teams and organization. We have been able to cut down on subscription costs, reduce client delivery time, troubleshoot more effectively, and achieve positive results more easily. Its intuitive design makes it easy to use and understand, hence we do not have a need to spend much on educating our teams.

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Gerald Chioke - PeerSpot reviewer
Quality Assurance Analyst at Flutterwave

Slack has made communication much easier in our company. I can text someone in the company or send a message. I can also have an audio call with a couple of team members on the go without needing to start setting up calls on Zoom or Google Meet, or Microsoft Teams. I can have that voice or video call right away on Slack.

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AJ
Software Engineer at a tech services company with 1-10 employees

The product makes communication seamless. There are around 200 employees in my organization. If the HR personnel want to reach us, they use the channels to put up messages, posters, and banners for workplace events or blood donation drives. They use the channels whenever they want to spread information about anything.

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it_user635469 - PeerSpot reviewer
Social Selling Strategist & Social Media Marketing Programs Manager at a consultancy with 1-10 employees

We have slashed our internal emails by 30% and streamlined the tools we use for instant messaging.

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SY
Consultant at a energy/utilities company with 1,001-5,000 employees
  • Increased productivity avoiding email "chat" and creating space for focused conversations which are topic or action oriented
  • Increased visibility and "situational awareness" of people in the team at their own pace (asynchronous), avoiding interruptions
  • Increased serendipitous communication and shared thoughts on general channels.
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VK
Project Manager - Business Consultant at Comtrade System Integration

Slack allows our employees to share information on a daily basis without overloading email.

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it_user348339 - PeerSpot reviewer
Editorial Director at a media company with 501-1,000 employees

It has encouraged more transparent communication, getting more staff members exposed to and involved in different areas of the business.

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it_user643638 - PeerSpot reviewer
Desktop Support Analyst at a non-tech company with 51-200 employees

I was the president of a college event planning organization. Being able to have a conversation with my executives separately from the organization members was very convenient.

With multiple events happening and multiple conversations going on, I was able to divide the conversations into their respective groups and create channels for focus groups. This increased our productivity and efficiency by more than 80%.

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MB
Full-Stack Python Developer at Optisol
it_user635442 - PeerSpot reviewer
Quality Engineer II at a tech vendor with 201-500 employees

The quick line of communication, most certainly improves the functionality of our organization. Discussions can happen at the drop of a hat, in a Slack channel and a critical decision can be agreed upon to take further action. Triage of customer issues can happen at the moment of crisis and this is of huge assistance as to how we can get our product back up and running, when needed.

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it_user608187 - PeerSpot reviewer
Marketing Manager at a tech vendor with 11-50 employees

Everyone's up to date with what's going on in our product development, marketing and sales. We communicate faster and no one has any troubles learning how to use the communicator.

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SL
Tech blogger at Blogospedia

Earlier, while we used to communicate through email, it was good but it became difficult to keep track of all the projects and keep ourselves updated with the latest changes. Since we started using Slack, we have been able to solve each other's problems and identify all of the loopholes within a reasonable timeline.

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HP
Operations Manager at Be You Plus

Slack has been very useful in our organization for doing communications and passing on pieces of information.

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SA
Works

Previously, we were using Skype and HipChat, but the issue was we had bad notifications systems, so that's why we shifted to Slack.

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DS
Semantic Asset Management at Wezen
  • Process made easy
  • Collaboration between teams increased
  • Productivity is now largely increased: top.
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PR
SRO Development Manager at a computer software company with 201-500 employees

We are able to manage various channels by different locations and subjects, and it integrates with Google Drive.

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it_user639456 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees

Communication with clients became easy. Different groups for different teams helped a lot in the planning and execution. Everyone stays updated with the progress without any ambiguity.

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it_user507921 - PeerSpot reviewer
VP of Marketing at OurCrowd

More often than not, members of our team are on the go rather than in the office. With Slack we have increased communication between teams which has improved executions of complex interdepartmental procedures.

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it_user635451 - PeerSpot reviewer
CEO at a tech services company with 1-10 employees

We can group conversations around different issues. The issues are entirely created by us, in-house. It works well for a small team with opt-in members.

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it_user639453 - PeerSpot reviewer
Community Engagement Manager at a tech vendor with 11-50 employees
  • The ability to create ad hoc channels for certain projects has made us more effective.
  • The mobile app allows us to communicate on the go, which saves time as well.
  • Onboarding new users is easy thanks to Slack's great UI.
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it_user635601 - PeerSpot reviewer
Data Science Consultant at a tech services company with 11-50 employees

Slack kept several remote employees working cohesively and seamlessly together, allowing us to more easily synchronize our efforts and work collaboratively rather than "islands unto ourselves," so to speak. Coding, writing, editing, etc. was all done in an effective manner, as a result.

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it_user519723 - PeerSpot reviewer
Software Engineer at a educational organization with 51-200 employees

Messages are well organized and attachments are not removed from our channels. It’s easy to search for a message through their search functionality. It has improved my company by letting our team work efficiently together and quickly.

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it_user819339 - PeerSpot reviewer
Sales Developer at Omnia Salud

It has definitively made an improvement on our productivity. Information does not got lost in hundreds of less important messages. If you want something about a specific topic, you just go to that channel, scroll a bit, and eventually you will find it.

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it_user639444 - PeerSpot reviewer
Marketing Manager, Cloud Solutions at a tech services company with 10,001+ employees

For projects, it's improved how we share files. The Google Drive extension means that files can be housed right inside of Slack. We can focus on work without distractions.

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it_user272316 - PeerSpot reviewer
Graphic Design, Marketing, Lead Generation at a financial services firm with 1-10 employees

We've been using it almost from the very start. It has helped us keep communication open between our international offices.

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it_user657786 - PeerSpot reviewer
Co-Founder- Business at a tech services company with 1-10 employees

We are given an overview of our system status. We are able to respond quickly to infrastructure events, marketing events, customer service events, etc.

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it_user432543 - PeerSpot reviewer
Head of Operations at a tech services company with 1,001-5,000 employees

Slack is a very robust, flexible platform, which allows for a lot more, not just chat.

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AY
Middle PPC at a marketing services firm with 51-200 employees

Inter-department communication in wizarding world relies on paper planes while muggles can easily manage everything with Slack ;)

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Buyer's Guide
Slack
April 2024
Learn what your peers think about Slack. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,789 professionals have used our research since 2012.