Sophos EPP Suite Initial Setup
The initial setup is very straightforward. We only need to install the solution onto a laptop or desktop and we use Cafea to push the different agents.
The deployment took 60 working days.
View full review »I don't know whether the solution's setup phase was complex or easy since it was a process taken care of by my company's IT team.
The solution's setup phase takes around five to ten minutes.
The solution is deployed on an on-premises model.
My company has an IT team to take care of the deployment and maintenance of the solution.
It is a cloud solution. Sophos has its own cloud environment. We log in to the Sophos environment and manage configurations and log-ins. I don't know where it is hosted. It has an agent on the endpoints. We need to install the agents. It is done remotely from Sophos or by Microsoft Intune. We have a connection to Intune.
It took us a few minutes to deploy the agents. There’s not much work for us when we roll out new devices. We do a bit of maintenance. Maintenance is done automatically by Sophos. We only have to ensure that the adjustments are right on the dashboard within the Sophos environment.
Buyer's Guide
Sophos EPP Suite
March 2024
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The setup process is generally easy and straightforward, but in enterprise networks, certain aspects can pose challenges. For example, managing loan and alias setup can be difficult in heavy-duty networks like zero-trusted or macro-segmented networks. The hands-off role and access roles make it a bit harder to manage and find access or maintain them. It would be beneficial to improve those features and make them more user-friendly.
We first created a network design based on the company's policies, such as security and performance. Then we prepared the switching for co-processing at Layer 3. We used two modes, one arm, and two arms. One arm mode is less restrictive and has a lower trust level for enterprise networks, but it's suitable for small businesses or low-level businesses that want to handle Wi-Fi or similar tasks. However, for high-security or high-performance requirements, we used the router at Layer 3 and the firewall. In some networks, we used macro-segmentation and created VLANs, such as two, four, or five to separate different types of networks. Then we deployed access nodes on Sophos EPP Suite to manage them.
In some instances, we implemented IPS/IDS for access between these VLANs, even for internal traffic and that segment. For example, for traffic going from the southwest, southeast, and northeast, we used Sophos EPP Suite for traffic management, routing, and similar tasks.
View full review »The setup is quite straightforward. We have around 35 customers with branches across India, using various Sophos products, including MDR and the Endpoint Suite.
View full review »PC
reviewer1081449
Technical Consultant at a outsourcing company with 51-200 employees
Speaking of compatibility, it is not compatible with Windows 10, which is pretty much understandable. Microsoft itself is at an end-of-life stage. So, it will not support that kind of environment, and the agent can be installed on Windows 10 or a higher version. I have faced these challenges wherein it was a legacy system of Windows 7, and the customer was trying to install it on that. After checking with the product management team of support, they mentioned it would not work.
The setup is very easy, which takes around twenty minutes to set up the cloud setup and the licensing portal. Then, if you talk about the agent, the agent will also take around twenty minutes or fifteen, or twenty minutes depending on the speed of the desktop or laptop. Regarding deployment, it takes, like, forty minutes to deploy completely. For one agent, if you wanted to install it on a large scale, then there should be involvement of the servers team which will use WSUS to import those files and try to execute with the script. So for a particular one agent or two agents, it might take around, like, half an hour, especially if you are very well versed with it and if you create certain policies. So, policy creation is also very easy. Instead of using the default policy, we can use or create our clone, basically. That is the best option where we can clone it, and we can directly get it to our set of policies.
The number of users depends on how you scale or what type of deployment is required. So if I am using only twenty-five users, which is their base bundle, that includes ten to twenty-five users, one engineer is enough for deployment and to install the agent in the machine of other users. So, it can take one or two weeks maximum for a particular engineer if they fully work for at least four to five hours a day.
As Sophos is already doing the maintenance, we have to understand where exactly the laptop is being carried from by the users, and once it is received, we already know that basic checks are to be done on those laptops. Else, you may have a solution deployed to take care of other things. So maintenance in terms of checking the policies, we have to do that, and we have to check which laptop is creating the issue from the dashboard. So, we can do that, and we can isolate that and patch it based on the requirement. If you have a thousand users or two thousand users, it is difficult for a particular user to decide how many people are required for maintenance. If you deploy it with the help of a certain engineer, initially, you might get certain threats that are bombarding the portal. But later on, you can remove those resources one by one. So, initially, you can add five people if you have a thousand users, and slowly, you can remove them later on.
The initial setup is simple.
View full review »SB
Sameer Babu
Senior System Administrator at UAS International Trip Support LLC
The initial setup was pretty straightforward because we deployed in-house through the MSI. We had two engineers who carried out the implementation. We have a presence in several countries. Deployment in our main office in Dubai took two days. The remainder of the setup took a week because of the different time zones which required some management along with the technical aspect.
View full review »CM
Cliff Matonda
System Administrator at Finlays
Sophos EPP Suite could be easier to implement and it is slow with the web installer. However, it depends on the internet speed.
View full review »RP
RamilPajo
IT Administrator at Xavier University
The initial setup is straightforward.
View full review »I would rate the initial setup experience a nine out of ten, with ten being very easy.
View full review »SA
Stephenson Agbobli
IT Administrator at JNCI
The initial deployment is quite easy and it takes less than an hour to deploy the solution. Setting up the basic installation and getting internet access is straightforward. However, complexity arises when trying to apply specific rules to the system, which can be a real challenge. I'm not currently handling maintenance for this product in the client's environment. In the past, I attempted to do so by trying to renew licenses for two devices, but the response was negative. I'm considering trying again and hoping for a better outcome in the future.
I followed the step-by-step on cloud implementation process mentioned in their technical documentation.
View full review »The initial deployment was completed entirely in-house, either through our software distribution, Barramundi or through the use of any custom script.
The infrastructure is currently maintained by myself, a single person, under the current solution. We have a central server console to which all clients connect, but we also have 14 support groups with their own admins for each department, where they manage their own devices.
View full review »CG
reviewer1265688
Manager of Information Security at a healthcare company with 1,001-5,000 employees
The initial setup was not complex at all. It was a straightforward implementation. Everything was very simple.
View full review »MF
Mohd Fadhil
Sales engineer at Mavisco Resources Sdn Bhd
The initial setup is quite straightforward. DLP configuration is also quite straightforward.
View full review »The initial setup is easy. It took around two weeks to deploy 100 computers.
View full review »The solution is easy to set up and takes ten minutes to complete. It requires five to six executives for deployment and maintenance.
View full review »GT
GebremichaelTeklemariam
Networking and Security Engineer at IE Network Solutions PLC (Ethiopia)
Setting up Sophos EPP Suite was a straightforward process because it was just a matter of clicks. It's simple to deploy because you can do it via email. You can send and deploy Sophos EPP Suite via email, and you can even send it through other options via links. You have a lot of options available to deploy the agent on all computers. If you have AD, you can check that everything works.
Sophos EPP Suite is easy to deploy even for a customer or even if a user has basic computer security. If you can install basic software on your computer, then you can also install the Sophos EPP Suite agent.
For me, the initial setup for the tool isn't complicated, but in terms of software compatibility, there could be some issues, especially if your operating system is old, for example, your device is on Windows XP, so Sophos EPP Suite may not be compatible.
Every software needs an updated operating system for compatibility and easy installation. You may need to update your operating system to the latest version to meet Sophos EPP Suite specifications, and you'll probably need the help of your IT or IT security team. If the tool is compatible with your current operating system, then it can be easily deployed. It can be easily deployed from Central.
The initial setup of Sophos EPP Suite is done by creating an account with Sophos. Then we download and install it into the Windows platform or a network platform. It is an easy installation but it takes a long time.
View full review »CM
reviewer2166660
CEO at a tech services company with 11-50 employees
The deployment in a company of my size takes less than one day.
The management console is in the cloud, which makes it very easy to access.
There were approximately seven people involved in the deployment. They found it to be very simple and straightforward.
View full review »MN
reviewer2201379
Senior Manager at a tech vendor with 10,001+ employees
The solution is easy to install.
View full review »JB
Jagdeep Bhardwaj
Founder Director at digisec
The setup was very straightforward. First, you need to have an account, and then you just install the agents, and communication between the cloud and the agents happens.
View full review »ZE
ZaherEL Bsat
Pre-sales manager at National Information Technology Company
The initial setup is easy. it takes about ten minutes to deploy. It's very fast and easy.
One person is enough in terms of the amount of personnel you need for implementation. However, if you have a large environment, you might require more assistance. For example, if you have hundreds of computers, you'll want more help. Likely you would need three for an enterprise setup and one for an SMB.
View full review »CG
reviewer1265688
Manager of Information Security at a healthcare company with 1,001-5,000 employees
The initial setup is very simple.
View full review »PK
PAPA KOFI
Operations Manager at QCC
The initial setup may be done in a day with the help of one person.
I rate the initial setup a six out of ten, where one is difficult and ten is easy.
RK
Ram Kumar
Service delivery senior manager at Advika
The solution's setup is straightforward and doesn't take much time to complete.
View full review »The initial setup is straightforward, but it takes about a week or two to deploy it and not more than that.
View full review »Our initial installation took a couple of months but, looking back, it could have been faster. A little familiarity with the product and better planning would have made the setup quicker.
View full review »The initial setup of Sophos EPP Suite is simple and it takes more than 10 minutes.
View full review »AM
AustinMa
Information Security Manager at KIK Custom Products
The initial setup is pretty straightforward. It's a typical setup. It's just a regular implied agent.
View full review »RP
RamilPajo
IT Administrator at Xavier University
From our initial reporting, the system wasn't difficult to install. We didn't face any complexity or have any problems.
We need about four people for maintenance and deployment because we have different campuses.
View full review »SM
reviewer1944264
CTO at a tech consulting company with 51-200 employees
The initial setup of Sophos EPP Suite is of a medium range of difficulty. It took us four days to complete the implementation.
For optimal integration across all layers, it's important to install and configure all solutions appropriately.
View full review »The solution's deployment is easy and doesn't take more than a few minutes.
View full review »The initial setup process is complex. It requires an expert engineer to tune and design it. We have a team of four executives for product implementation. The deployment time depends on the client's requirements. It can be deployed on-premises and in the cloud.
View full review »WK
Wai Kok Cheng
Head of Information Security at K2 Baseline Sdn Bhd
The installation is straightforward and takes approximately five minutes for one endpoint.
View full review »MC
MiriamChahuruva
ICT Director at a university with 201-500 employees
The initial setup for us was complex. We had a vendor assist us and I don't think they had the proper expertise required to customize the solution in a way that would meet our expectations. Deployment took about two weeks.
View full review »AA
reviewer1399986
Chief Executive Officer at a consultancy with 1-10 employees
It is very easy to set up.
View full review »The complexity of the initial setup depends on the environment.
For our residential users, the setup is easy.
For our corporate users, it is better to be introduced to the product through certification or online training. It is best to be trained before starting the installation.
Over the past few years, the installation process has changed and become easier.
View full review »JS
Juan C. Sanchez Pignalosa
CEO & Co-Founder at Advisor Consulting Group
The initial setup is straightforward. Sophos is well known in the market for being a unique and powerful tool, but is simple to deploy and manage. This is what makes them different from any other vendor. When the admin has to enable initial policies, it is done in three to four clicks.
View full review »DM
reviewer2170731
Pre-Sales Engineer IT Infrastructures & Cloud at a tech services company with 1-10 employees
The solution is easy to implement. It takes ten minutes to complete the process.
View full review »AD
reviewer1629057
Engineering Manager at a manufacturing company with 51-200 employees
The initial setup is very easy, it took a few days and we did it ourselves. We have around 300 users in the company. An IT person can implement easily and there is documentation available for the configuration.
NM
NisasMoidu
Administrator Assistant at GEMS
The initial setup was simple.
View full review »As a cloud product, there isn't really an installation. It's pretty straightforward. You can click on an icon on the user station and all the management from the cloud is right there.
In terms of deployment, it depends on the local platform of the customers. We have about 20 users and we were able to set everything up in less than one hour.
View full review »JS
reviewer1062978
Director with 11-50 employees
The initial setup is complex and the deployment will take approximately one month.
View full review »The initial setup is quite simple. It's very straightforward.
The length of time it takes depends on the deployment. It varies because some client environments are very small, so it can take a few hours, or a few minutes if you're good at it. Some deployments can take many hours or even a day depending on what you're considering and the environment.
You only need one person for deployment and maintenance.
View full review »SG
reviewer1419141
Sophos Certified Technician at a tech services company with 51-200 employees
The initial setup is easy but I never recommend anyone do it by themselves first time round because the setup is hardest for the level-one users who haven't used the firewall before. For anyone who is experienced it's not a problem. I implemented the solution for us.
FI
Farasat Imam
Pre-sales Engineer at a tech services company with 51-200 employees
It was not a complex set up for us. It is easy to install anywhere, and it is not difficult to do so for anyone on our team.
View full review »RP
reviewer1489881
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
I have not been involved in the setup process. Rather, I manage products that have already been installed.
View full review »Buyer's Guide
Sophos EPP Suite
March 2024
Learn what your peers think about Sophos EPP Suite. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.