Sophos Mobile Reviews

We are a security solution provider and Sophos Mobile is included in the larger Sophos EDP collection. This is one of the products that we implement for our clients.

This solution is used for both mobile device management and mobile experience management.

The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices.

With respect to the security that it provides, so far it has been so good.

On Android devices, the protection and security are quite good.

They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced.

We have been dealing with Sophos Mobile for one year.

Being on the cloud, this is a scalable product.

The technical support is good. We expect them to be able to help us resolve issues and it has gone well so far.

The client is installed on a mobile device and then it is centrally managed on the cloud. The installation is straightforward and takes three hours to complete.

We have two admins to manage this solution.

The licensing fees are paid based on a one-year or two-year subscription.

Overall, this is a good product and I recommend it. I don't have any specific recommendations for them to improve upon it.

I would rate this solution an eight out of ten.

We use this solution for mobile device cybersecurity purposes.

The remote management and cloud-based maintenance features of this solution are very useful for our organization. It's also very user-friendly for staff working on the back-end, and it encompasses all device types.

We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. As a result, the device must be supervised for updates to be applied and that should be improved. There is also no way to enforce a screen lock on end-user devices which decreases the security level of the device.

We have been working with this solution for six years.

We have found this to be an extremely stable solution from a cloud management perspective. However, end users occasionally experience less than smooth security control.

This is a very scalable solution as it is cloud-based.

The technical support for this solution is very good. If we contact them and they don't have an answer, they always come back to us with a solution within a very short period of time, and they keep us informed through the process.

Positive

The initial set up for this solution is very straightforward. It is cloud-based, which means that the product and the management console are available as soon as a license is purchased. As long as the end user has a stable internet connection then it can be deployed to their device remotely in 10 minutes.

We have found the ROI from this solution has been a 20% reduction in both time and resource use.

We would recommend this solution for small and medium sized organizations, as the pricing and service is very comprehensive at that scale. Larger organizations may find that the solution cannot meet all of their functional requirements.

I would rate this solution an eight out of ten.

Sophos handles the security through AI-Synchronized Security AI Deep Learning/Security Heart Beat, DLP, Easy Enrollment (DEP, KME, Google Zero Touch), App management, VPN per App, iOS, Android, Windows 10 clients, and Mac. It is easy to set up, enroll users, and manage.

The Secure Workspace (GDPR Compliance / separation of corporate data from personal data) / (container with corporate apps like secure e-mail, calendar, contact persons, and corporate browser etc.) is easy to manage. It takes only a few minutes to get started. With the "instant action" and support for TeamViewer, mobile support has never been easier. 

The central admin helps us to save resources and add more time to other projects. The administration of mobile devices has been reduced by thirty-five hours per week, and we only have to focus on deviation/alerts. Sophos handles all of the security, cleaning up automatically, and sending alerts. There is no need for awareness while Sophos is in control. We can even upload our corporate apps into the Sophos MDM/MAM/EMM/EEM.

The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users.

As a corporate manager, we now have corporate ownership of all devices and can easily distribute profiles, apps, documents, and compliance rules. The user interface is very logical and easy to work with.

The most important feature for us is that Sophos Mobile Device Management is a part of the Sophos concept of Synchronized Security / Intercept-X. It handles Firewalls, Wi-Fi, Servers, virtual servers, Unix, Linux, cloud, endpoints+EDR (PC and Mac), Web Gateway, E-mail gateway, and DLP (Data loss protection) / CryptoGuard (Military standards). It also supports integration with corporate AD, SIEM solution, with the best AV and Ransomware defender on the market. It provides Asset Management, Reporting, alerts, subscription, dashboard, a fantastic Root Cause analysis tool, Application control, Sandboxing, Patch Management, and even a Phishing module. It is even possible to design and automate Phishing campaigns for educating users. 

With Easy Enrollment through "Apple" ABM/DEP, Samsung KME and Google Zero Touch which covers all smart-phone brands, we are not spending time on enrollment or setting up the smart-phones (Security, Apps, Documents, VPN, O365, Mail) or secure workbrowser. 

The ROI has been calculated to more than 500% / less 12 months pay-back - AND additionally saved time on reporting and documentation by using the reporting and asset management.

We are looking forward to additional Patch Management, which has been announced for release in Q3-2020.

We would like to see graphics showing the use of each device. It would also be helpful to have a tool for designing mobile device screens, and a tool for handling which numbers the users are allowed to use.

Otherwise, we have everything we need.  

3 Years

As it is running on Sophos Cloud (AWS), the performance is outstanding.

Sophos MDM can handle everything from five users up to ten thousand.

We have had no need for technical support as we have prepared the project. We did, however, spend some time with the vendor while setting up the firewall for App-VPN. We have no complaints.

We did not use another solution prior to this one.

Within thirty minutes we had the first ten users enrolled (including corporate Apple setup, corporate Knox setup, AD-integration, and Corporate TeamViewer-setup). Once you have made DEP and KME integration, the enrollment process runs automatically. As an admin, you are saving a LOT of time with no more phone setup, enrollment, etc. As all iOS devices has to be "managed" / Supervised we have made automation in all the Supervised processes and compliance rules. 

We created an internal team for understanding, implementing, and managing Sophos. This included the setup process, defining compliance rules, and deciding which apps and profiles we would use. Once we were comfortable, we started the process.  

We have made a ROI calculation with all aspects of the mobile handling, administration and security which surprisingly is above 500% and a payback within the first year by (>300%). With these numbers nobody can afford NOT to invest in Sophos MDM. (Calculations are available on request). 

In Sophos, a user can have more devices (Laptop, PC, Mac, iPad, iPhone, Android, and even Chromebook), but you only have to pay for the numbers of users. 

We have been evaluating Microsoft Intune and IBM Maas360.

The Synchronized Security / Sophos Central provides ONE platform for management of Firewall, Wifi, Servers, Endpoints, Unified Mobile Devices (some using ONE App only and some are enrolled in Apple DEP / ABM with company specific policies (blueprints). Some have been enrolled in Samsung KNOX and we are working on the Google Zero-Touch Enrollment program+ Windows-10 / Office 365), Cloud (Azure) and AWS, Encryption and have the best anti-ransomware engine on the market (Intercept-X). Additionally you have a Threat Analysis Center from where you will have a perfect overview if the company should be under attack both from the outside and from the inside of the network. We have optimized our SD WAN (Sophos XG Firewall). By taking advantage of the Sophos cloud platform, the device asset-management and integration with the company Active Directory makes it easy to enroll all kind of users and on the same time, we have a perfect overview of all devices, where they are, who are using them and even serial numbers etc. for each device. 

The security features work well.

The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve.

I have used Sophos Mobile within the last 12 months.

The solution is stable.

The solution has been scalable for the small companies that have been using it. I do not have customers in large companies to comment further on the scalability. It is best suited for SMB.

I have not had a problem with the support.

The setup is complex.

Sophos Mobile is inexpensive.

I rate Sophos Mobile a seven out of ten.

We use this solution for mobile device management. 

We use it to control and secure devices. If laptops or our mobile is stolen, and these devices contain company data, we can track them and wipe our data to ensure that it is not in the wrong hands.

Sophos Mobile is a really good product.

It is easy to use.

They always add more features to this product.

The security could be improved. It could be more secure.

I have been dealing with Sophos Mobile for two or three years.

Sophos Mobile is a stable product.

It's a scalable product.

Technical support is good.

It is a cloud-based solution but we can install it. It's similar to an engine, we can install it on a mobile device.

It can be installed for a maximum of two hours. 

The price is in the medium range. It is not very high, but it's not low.

It could always be lower.

The licensing is paid on a yearly basis.

I would recommend this solution to others.

I would rate Sophos Mobile a seven out of ten.