SysAid ROI

Uday Madasu
CIO at Jewish Board of Family and Children's Services
We saw our investment back at the end of year one. Return on investment really needs to be around process efficiency or user experience and satisfaction. If I look at what I do and what other support departments do for the rest of our agency from a process efficiency, user experience, and satisfaction standpoint, then there is no comparable alternative. I started with an Access database and I can only begin to articulate the limitations of an Access database to provide support to almost 2000 users. When we implemented SysAid, the bar was so low that the user experience on satisfaction was sky high. It was night and day. At our agency, people love SysAid. View full review »
Learn what your peers think about SysAid. Get advice and tips from experienced pros sharing their opinions. Updated: May 2020.
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