We have 500 users using this solution. It can store many items, but when you increase the number of operators, we need to pay for it. Also, adding new users is a time-consuming process.

We have approximately 100 people using the solution in my company.

I have no issues with scalability. If I need it, I can easily get scaling from the software, and with the support desk, engineer, or project manager from TOPdesk.

I rate the scalability of TOPdesk a seven out of ten.

I rate TOPdesk six out of 10 for scalability. It depends on your use case. The scalability is low if you use it for asset management, but it has high scalability for IT use cases. There are about 160 users at the two companies I'm working with. 

I rate TOPdesk ten out of ten for scalability.

We've found the solution to be scalable enough for our needs.

We have 400 users on the solution. It's an ITSM solution, so we have two interfaces. One is for users requesting service and the other one is for operators offering the service. It's 400 users and 30 operators.

The scalability has to do with the licenses. It's just a case of buying extra licenses if we need more people to use it. We have more than 3,000 students and about 500 staff, on and off, full-time equivalent.

It's a scalable solution.