TOPdesk Scalability

Service Desk Team Leader at a non-tech company with 1,001-5,000 employees
The scalability has to do with the licenses. It's just a case of buying extra licenses if we need more people to use it. We have more than 3,000 students and about 500 staff, on and off, full-time equivalent. View full review »
Head of ICT at a logistics company with 1,001-5,000 employees
We've found the solution to be scalable enough for our needs. We have 400 users on the solution. It's an ITSM solution, so we have two interfaces. One is for users requesting service and the other one is for operators offering the service. It's 400 users and 30 operators. View full review »
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