Compare Barracuda Networks vs CloudBerry Lab

Barracuda Networks Based on 26 reviews.	CloudBerry Lab Based on 3 reviews.
Overview
Barracuda Networks, Inc. is a company providing security, networking and storage products based on network appliances and cloud services. The company's security products include products for protection against email, web surfing, web hackers and instant messaging threats such as spam, spyware, trojans, and viruses. The company's networking and storage products include web filtering, load balancing, application delivery controllers, message archiving, NG firewalls, backup services and data protection.	Information Not Available
Sample Customers
Barracuda Backup: Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit
Popular Solutions
Barracuda CloudGen Firewall 7 reviews Barracuda Backup 3 reviews Barracuda Web Application Firewall 3 reviews	Cloudberry Backup 3 reviews
Top Comparisons
Veeam Backup & Replication vs. Barracuda Backup Compared 25% of the time.	Veeam Backup & Replication vs. Cloudberry Backup Compared 24% of the time.
Top Industries
Financial Services Firm 11% Comms Service Provider 11% Transportation Company 8% Healthcare Company 7%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Syed Ubaid Ali Jafri
Head of Cyber Security at KPMG Pakistan
What is most valuable?: The Anomaly-based spam detection is a very good feature of Barracuda Spam & Virus...
Read full review of Barracuda Spam and Virus Firewall »
Anonymous User
Systems Engineer at a university
What is most valuable?: The superior support from Barracuda in setting up, using, and helping with issues for the...
Read full review of Barracuda Backup »
Israel Caravantes
COO at i-Track Systems Development, S.A. de C.V.
What is our primary use case?: We implement it for customers. We have some customers in Mexico who need that kind...
Read full review of Barracuda CloudGen Firewall »
Mohamed Othman
Network & Security Engineer at a tech services company
What is our primary use case?: I have two primary use cases, one for a bank and the other one for an operator. I...
Read full review of Barracuda Web Application Firewall »
BrianRogalski
Solutions Engineer at a tech services company
What is our primary use case?: We're using it for web filtering and blocking of sites that we don't want to allow...
Read full review of Barracuda Web Filter »

Review 1 of 5

Eric E
Owner
What is our primary use case?: Cloudberry was chosen because it supports many back-end providers, peer-to-peer...
Read full review of Cloudberry Backup »

Review 1 of 1

Customer Service

Richard Snel
Automation Specialist at a tech services company
Support is really great as we are a a diamond partner.
Read full review of Barracuda CloudGen Firewall »
Syed Ubaid Ali Jafri
Head of Cyber Security at KPMG Pakistan
Best.
Read full review of Barracuda Spam and Virus Firewall »
Dragoslav Vasiljevic
System & Network Engineer at a financial services firm
On a scale from one to 10, my rating is an eight. Level 1 and 2 of their support are good, but if you want serious...
Read full review of Barracuda CloudGen Firewall »
Matthew McEnroe
Pre-Sales Consultant at Tarsus Cloud On Demand
Customer Service: With the level of customer service from Barracuda I would rate them an 8/10. We find them polite...
Read full review of Barracuda Load Balancer »
Taradutt Pant
Founder at let's-ConnectIndia
I would say technical support is lacking. They don't have strong technical support; their abilities are not so good....
Read full review of Barracuda CloudGen Firewall »
Matthew McEnroe
Pre-Sales Consultant at Tarsus Cloud On Demand
Customer Service: With the level of customer service from Barracuda I would rate them an 8/10. We find them polite...
Read full review of Barracuda Web Filter »
Tim Lillis
Sr. System Engineer at a non-tech company
Excellent. For every ticket we open, the response is very quick.
Read full review of Barracuda Backup »
Luciano Morales
IT Infrastucture - Cloud Admin at Primary S.A.
Customer Service: Nil, here in Argentina, the distributor was limited to providing the price of the product. We had...
Read full review of Barracuda CloudGen Firewall »
MaheshMashalkar
Account Manager
Awareness about the product is limited to the OEM technical team, though the product is fantastic.
Read full review of Barracuda CloudGen Firewall »
Anonymous User
IT Consultant - Network Admin at a financial services firm
Customer Service: 9/10. Technical Support: 9/10.
Read full review of Barracuda CloudGen Firewall »
Israel Caravantes
COO at i-Track Systems Development, S.A. de C.V.
When we buy the device for the customer, we buy the Enhanced Support, the extended support contract, 24/7 support....
Read full review of Barracuda CloudGen Firewall »
IT432a5D
IT Security Administrator at a tech services company
Technical support is very good.
Read full review of Barracuda Web Application Firewall »
SecurityEng850
Security Engineer at a tech services company
Customer Service: 5/10. Technical Support: 7/10.
Read full review of Barracuda CloudGen Firewall »
Anonymous User
Operations Manager at a tech services company
I did not have any direct experience with technical support.
Read full review of Barracuda Backup »
NetworkAdmin77
Network Administrator at a software R&D company
I would rate the technical support nine out of 10.
Read full review of Barracuda CloudGen Firewall »
Anonymous User
Sr ICT Consultant at ditp
Customer Service: I’ve been in IT for nearly 40 years, and I’ve had my share of dealings with “service/support...
Read full review of Barracuda CloudGen Firewall »
Anonymous User
Director of Systems Infrastructure at a tech vendor
Their technical support is great.
Read full review of Barracuda Web Application Firewall »
Anonymous User
Director of IT at Superfeet Worldwide Inc.
The technical support is good.
Read full review of Barracuda CloudGen Firewall »
BrianRogalski
Solutions Engineer at a tech services company
We were in touch with tech support in our attempts to move Barracuda to our new platform, unsuccessfully. I would...
Read full review of Barracuda Web Filter »
Mohamed Othman
Network & Security Engineer at a tech services company
Best support I have ever seen. I have experience with several products and their support. Barracuda support is very...
Read full review of Barracuda Web Application Firewall »
Anonymous User
Systems Engineer at a university
Better than a 10 out of 10. Their support is absolutely the best in the business.
Read full review of Barracuda Backup »

Review 1 of 21

Pete P
Director
Not applicable.
Read full review of Cloudberry Backup »
Eric E
Owner
I have only had one question that I emailed support. My question was addressed in less than 24 hours, even going back...
Read full review of Cloudberry Backup »

Review 1 of 2

Technical Support

No Data Available

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