Barracuda CloudGen Firewall Review

Good blocking, logging, traffic monitoring, and VPN capabilities


What is our primary use case?

It is used to secure our local area network and provide VPN access for outside connections. We have its latest version.

What is most valuable?

Its ability to block incoming attacks is valuable. Its logging, traffic monitoring, and VPN capabilities are also valuable. 

What needs improvement?

The biggest issue that I have with this solution is that it is not super intuitive. Once you know what to do, things make sense, but you can't just open the program and start doing things. It would be great if there was a little bit more guided usage inside the program.

For how long have I used the solution?

We got it around the end of 2018. So, it has been about two and a half years.

What do I think about the stability of the solution?

Its stability is great.

What do I think about the scalability of the solution?

Its scalability is great. Currently, we have about 20 users. The model that we have handles up to 3,000 users. So, we won't have to scale it soon. As we get new employees, we will scale it up, but at this time, we don't have any big plans.

How are customer service and technical support?

I have called their tech support a lot. They are great.

Which solution did I use previously and why did I switch?

We had a SonicWall Firewall in place before this.

How was the initial setup?

Its initial setup was of middle complexity for me. Some parts of it were really straightforward, but there were a couple of complex things. Most of it was straightforward, but the complex things were pretty complex.

What about the implementation team?

We did it in-house, and we also had the company's tech support for a couple of items, but most of it was done without tech support on hand. It took two days for everything.

In terms of maintenance, I manage it myself, but it is not something that has to be managed every day.

What's my experience with pricing, setup cost, and licensing?

Its licensing is on a yearly basis. There is an upfront purchase price, and there is also an annual maintenance fee. There are no additional fees.

What other advice do I have?

I would advise others to make sure that they understand their network before trying to set it up. They should understand what they want the firewall to do and make sure that they know what needs to get through the firewall.

I would rate Barracuda CloudGen Firewall an eight out of ten. I am very happy with this solution.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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