Freshworks vs LiveChat

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Freshworks
Based on 16 reviews.
LiveChat
Based on 6 reviews.
Latest Research
Sample Customers
Freshdesk: Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshservice: Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
AnsweriQ: Freshly, SeatGeek, Avalara, Expedia
FreshChat: Feefo, Pearson, HONDA, CISCO, BOSS, AZIMO, goodreads, hp, TeamViewer, fabHOTELS
LiveChat: Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
Popular Solutions
Top Industries
Computer Software Company
26%
Comms Service Provider
20%
Energy/Utilities Company
6%
Educational Organization
6%
Computer Software Company
31%
Comms Service Provider
24%
Government
12%
Real Estate/Law Firm
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 3
No Data Available
Customer Service
Review 1 of 12
Review 1 of 6
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.