Compare Hillstone Networks vs One Identity

Hillstone Networks

Based on 16 reviews.

One Identity

Based on 163 reviews.

Sample Customers

Hillstone I-Series Server Breach Detection System

Norbert Wiener University, Regional Government of the Amazon

One Identity Safeguard

Cavium

Popular Solutions

Hillstone E-Series

5 reviews

Hillstone T-Series

1 reviews

Hillstone I-Series Server Breach Detection System

1 reviews

One Identity Manager

32 reviews

One Identity Safeguard

15 reviews

One Identity Active Roles

5 reviews

Top Industries

Comms Service Provider

24%

Computer Software Company

15%

Financial Services Firm

13%

Real Estate/Law Firm

Computer Software Company

17%

Financial Services Firm

11%

Comms Service Provider

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

TahirMahmood
IT Manager at a manufacturing company

Read full review of Hillstone T-Series »
Boaz Oyamo
Technical Lead at Kristel

Read full review of Hillstone E-Series »
DAVI TEIXEIRA
Physical Education Professional JR at Unimed
We are using Hillstone I-Series Server Breach Detection System to look for threats in our network, such as barriers...
Read full review of Hillstone I-Series Server Breach Detection System »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
We use the solution for virtual-environment firewall deployment.
Read full review of Hillstone CloudEdge »
Anonymous User
Senior Consultant at a tech services company
It protects the server and it also protects email. It's anti-spam.
Read full review of Hillstone S-Series Network Intrusion Prevention System »

Review 1 of 5

JosephChandrasekaram
Active Directory Engineer at Maybank
I use it primarily for granting, managing, and auditing access.
Read full review of One Identity Active Roles »
Maksym Tkachenko
Sales Engineer at Bakotech

Read full review of One Identity Defender »
Stefano Maffei
Senior Cyber Security Manager at Business Integration Partners
In my company, we use the solution's dictionary rule to see the availability of passwords or for the integration to...
Read full review of One Identity Password Manager »
Anonymous User
Junior Security Consultant at a computer software company
We used single sign-on, multifactor authentication, lifecycle management, and connectors.
Read full review of OneLogin by One Identity »
SanjayKumar10
Manufacturing Executive at a manufacturing company
The primary use case is the JML role-based access provisioning and access re-certification.
Read full review of One Identity Manager »

Review 1 of 5

Customer Service

CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support team are very good and very quick.
Read full review of Hillstone E-Series »
TahirMahmood
IT Manager at a manufacturing company
Hillstone T-Series' technical support is slow. Some of the staff are not as knowledgeable. I would rate technical...
Read full review of Hillstone T-Series »
DAVI TEIXEIRA
Physical Education Professional JR at Unimed
The support we have received from the vendors is good. They are always available. I rate the support a nine out of ten.
Read full review of Hillstone I-Series Server Breach Detection System »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The tool's technical support is fast. They will respond within five minutes once we book a case.
Read full review of Hillstone E-Series »
Wajid Khattak
Procurement Officer at Emerging Systems
I rate the technical support an eight out of ten.
Read full review of Hillstone E-Series »
Boaz Oyamo
Technical Lead at Kristel
We recently requested Hillstone E-Series’ technical support, which was quite good.
Read full review of Hillstone E-Series »
CHATHURANGAJAYAWEEEA
Head of Cybersecurity at Plexus Global LTD
The technical support is very good.
Read full review of Hillstone CloudEdge »
Walter Shelver
Owner at CableWeb
The technical support was fairly straightforward.
Read full review of Hillstone E-Series »
Anonymous User
Senior Consultant at a tech services company
We have a lot support from Hillstone. We contact them when we have some unknown variable cases. They're very good....
Read full review of Hillstone E-Series »
Rieshananth Thambiaiyah
Product Manager at a tech services company
We have been satisfied with the technical support for small and medium scale clients but we have not seen the support...
Read full review of Hillstone E-Series »
Maroun Abboud
Data Department Manager at BTC Networks
The technical support is very good. I would rate them nine out of ten.
Read full review of Hillstone E-Series »
Asif Hasan
Product Manager at Integra Technologies Limited
They have a very good technical support team, but I think there are some communication issues due to language...
Read full review of Hillstone T-Series »

Review 1 of 12

MohamedEladawy
Service Security Lead at Salam Technology
I have not contacted support.
Read full review of One Identity Safeguard »
IgnacioMartinez
Director of IT at a venture capital & private equity firm
I would've given support really high marks earlier. However, it's not as good anymore. I've submitted a couple of...
Read full review of OneLogin by One Identity »
Tor Nordhagen
Executive Director at Semaphore
We have a specialist who is super-deep in One Identity and has done a couple of the most complex installations of the...
Read full review of One Identity Safeguard »
Sergey Smirkin
Head of Information Security at a financial services firm
Our experience with technical support has been disappointing. We require more prompt and faster response times. We...
Read full review of One Identity Safeguard »
Anonymous User
Senior IT Consultant at a tech consulting company
The Dell technical support is good enough.
Read full review of One Identity Manager »
Deepu Chandran
Identity Access Management Specialist at GSL Consulting Gmbh
Technical support depends on the level. Level-one is not as knowledgeable as level-two. But, overall, their level of...
Read full review of One Identity Manager »
Anonymous User
VP Risk Management at a financial services firm
I would rate the technical support as very good and strong. We're happy with the support we get from our One Identity...
Read full review of One Identity Safeguard »
Anonymous User
IT Security Consultant at a tech services company
Technical support is brilliant. They are very helpful.
Read full review of One Identity Safeguard »
Anonymous User
Cyber Security Engineer at a financial services firm
One Identity support is okay.
Read full review of One Identity Safeguard »
Reviewer56857
Chief Information Security Officer at a financial services firm
I haven't had a chance to work the One Identity technical team. We work with the local partner instead. None of my...
Read full review of One Identity Safeguard »
Pascal Stockmann
Consultant at igf-logic GmbH
The technical support is pretty good because we can reach the right person directly. We also get escalated quickly,...
Read full review of One Identity Manager »
Matt Thomson
Principal Consultant at UNIFY Solutions
Technical support was good, for the most part, especially when the local support team understood our level of...
Read full review of One Identity Manager »
Anonymous User
System Consultant at a tech services company
The customer service and technical support are very good.
Read full review of One Identity Safeguard »
Miska Siirto
Lead Solution Architect at Tieto Sweden AB
I've been happy with the technical support. When I previously worked in another company implementing One Identity...
Read full review of One Identity Manager »
Shashank Rawat
Consultant at a manufacturing company
We are not using their Premier Support, but I am okay with the vendor's regular support. But if the product is...
Read full review of One Identity Safeguard »
SidneiYokoyama
CISO at LGPDNOW
I rate syslog-ng support eight out of 10.
Read full review of syslog-ng »
Anonymous User
Technical Consultant at a tech services company
As a partner, we have access to a higher level of support, either gold or platinum. The support experience is...
Read full review of One Identity Manager »
Anonymous User
Senior Solution Consultant at a tech services company
Technical support replies really promptly. The support team is very experienced and focused on the product. On the...
Read full review of One Identity Active Roles »
Cedric Jolivet
Identity & Access Manager at Reist Telecom
The technical support is good. There has been great improvement to all the knowledge base articles available....
Read full review of One Identity Safeguard »
Anonymous User
COO at a comms service provider
I have only had one experience with the technical support, and it was okay.
Read full review of One Identity Manager »
Tobias Stehle
Product Owner at DmTech Gmbh
Sometimes, it's really good and fast. Sometimes, you make a service request and don't get an answer. Sometimes, you...
Read full review of One Identity Manager »
Anonymous User
Works
Whenever we require support from One Identity, we initiate a service request, and the support team is readily...
Read full review of One Identity Manager »
Anonymous User
IT Lead, Security services at a aerospace/defense firm
The technical support is generally very responsive. There are a few that I know by name because we work with them...
Read full review of One Identity Active Roles »
Anonymous User
Manager Engineering at a comms service provider
We had premium support initially, but we don't require that now. We didn't encounter any critical issues. We are...
Read full review of One Identity Safeguard »
David-Fernandez
CTO at BeClever
While I don't open many cases, when I do open one, normally the response is quick. They either give me a solution or...
Read full review of One Identity Active Roles »
Cody Engelman
Expert Systems Architect at Tempur Sealy International, Inc.
I love the tech support guys. Anytime that I have a problem, I can always put in a ticket. They get back to me right...
Read full review of One Identity Safeguard »
Anonymous User
VP & Head of Cybersecurity Manager at a financial services firm
Safeguard's technical support is one of the better ones that I have worked with. There's always room for improvement,...
Read full review of One Identity Safeguard »
Anonymous User
Senior Identity and Access Management Specialist at a tech vendor
Customer Service: Customer service was just average during implementation phase. Technical Support: Technical support...
Read full review of One Identity Manager »
Anonymous User
Technical Support Analyst at a financial services firm
To this point, we have not had to reach out to the solution's technical support.
Read full review of One Identity Manager »
Anonymous User
Cybersecurity Director at a sports company
Customer support is a nightmare. They take a long time to respond to tickets, and when they don't understand the...
Read full review of One Identity Safeguard »

Review 1 of 30

Technical Support

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