Hillstone T-Series Review

Is stable but needs to improve communication issues with technical support


What is most valuable?

Price wise, Hillstone T-Series is cheaper than Fortinet FortiGate right now.

It has been stable so far.

Also, Hillstone T-Series has a good technical support team.

What needs improvement?

Although Hillstone T-Series has a good technical support team, the communication issues could be improved.

The initial setup is a little bit more complex.

For how long have I used the solution?

We have been using it for about three months.

What do I think about the stability of the solution?

So far, the stability has been okay, but we need to test how it will perform under more stress. We currently have it deployed on-premises and have not put the box under much stress.

How are customer service and technical support?

They have a very good technical support team, but I think there are some communication issues due to language differences.

How was the initial setup?

From the feedback I've heard from my team, I think the initial setup is easy. However, compared to that of FortiGate, the setup is a little more complex for Hillstone T-Series.

What's my experience with pricing, setup cost, and licensing?

We have a one year license for testing.

In terms of price, we got a much cheaper price than that provided by Fortinet right now.

What other advice do I have?

We found some limitations with Fortinet FortiGate, and we are satisfied with Hillstone T-Series right now. I would rate it at five on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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