Compare IBM vs Redgate

IBM

Based on 2931 reviews.

Redgate

Based on 2 reviews.

Overview

International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.

Information Not Available

Sample Customers

IBM InfoSphere Optim

Durham Police Department, Coca-Cola Enterprises Inc., Continental, KCE Electronics Public Company Limited, The University of Adelaide, Migros Zurich, COPROB

IBM SevOne Network Performance Management (NPM)

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

IBM InfoSphere Optim Data Privacy

Rabobank

Redgate SQL Toolbelt

Thinger.fi, Churchill College Univeristy of Cambridge, Margin Business Solutions Ltd., 4Penny.net, Sportinginsider.net, Lockheed Martin, Phillip Securities Pte Ltd, Nmbrs

Redgate Data Masker

DBTA100

SQL Monitor

1. Microsoft 2. Amazon 3. Google 4. Facebook 5. Apple 6. IBM 7. Oracle 8. SAP 9. Cisco 10. Intel 11. Adobe 12. Salesforce 13. Netflix 14. Twitter 15. LinkedIn 16. Uber 17. Airbnb 18. Spotify 19. Dropbox 20. Pinterest 21. Snapchat 22. Tesla 23. HP 24. Dell 25. Sony 26. Samsung 27. General Electric 28. Siemens 29. Volkswagen 30. BMW 31. Toyota 32. Coca-Cola

Popular Solutions

14 reviews

33 reviews

21 reviews

0 reviews

Top Industries

Financial Services Firm

17%

Educational Organization

16%

Computer Software Company

11%

Comms Service Provider

Financial Services Firm

13%

Government

11%

Computer Software Company

10%

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Steve Qualls
Senior Storage Engineer at Q & Q IT Consulting
In my most recent project, we primarily used it to create backups from Spectrum Protect and store them in the cloud....
Read full review of IBM Cloud Object Storage »
Leslie Mavonyani
Head of technical and projects at BI Dynamics Pty Ltd
We use IBM Cognos Dashboard in our company for its functionalities like analytics, dashboard, and some AI stuff.
Read full review of IBM Cognos Dashboard »
Ahmed El Attar
Systems Infrastructure Manager at Abu Dhabi Islamic Bank - Egypt
We are using Connect:Direct to move some application files from point to point, from one application to another...
Read full review of Sterling Commerce Connect:Direct »
Hellen Zhang
Lead Systems Tester at Government of Ontario, Canada
The solution is used for test automation, and test data creation.
Read full review of IBM Rational Functional Tester »
Anonymous User
IS Auditor at a healthcare company
Spectrum Accelerate is part of our storage solution in a virtualized environment. We are a VMware shop and everything...
Read full review of IBM Spectrum Accelerate »

Review 1 of 5

ChristopherSmith1
Director, Enterprise Data Management at Glatfelter Insurance Group
We use Redgate primarily on SQL server, within SQL Server Management Studio (SSMS). We use it for the code repository...
Read full review of Redgate SQL Toolbelt »

Review 1 of 1

Customer Service

Peter Arabomen
Security Engineering, Team Lead at Fidelity Bank Plc
IBM Guardium Data Protection support is okay. Their response time is fine. They have very competent technicians, and...
Read full review of IBM Security Guardium Data Protection »
Michele Illiano
Head of Division at Innovery
In the first two, three years that I used the solution after IBM acquired it, we had some issues because the...
Read full review of Sterling Commerce Connect:Direct »
Anonymous User
IT Manager at a marketing services firm
Customer Service: Very good. Technical Support: Very good.
Read full review of IBM Turbonomic »
Anonymous User
IT Specialist at a wholesaler/distributor
We've had good luck with the MQ people at IBM, in helping us resolve problems.
Read full review of IBM MQ »
Anonymous User
Unique Storage and Backup Engineer at a manufacturing company
I feel support to be good and they have resolved all issues of mine which have arisen.
Read full review of IBM Spectrum Protect »
Anthony Heilbronn
IT Specialist TWS at a financial services firm
Their technical support is fine. We have a contract with them to assist us.
Read full review of IBM Workload Automation »
Anonymous User
Engineer at a manufacturing company
Any time we have talked to tech support we have had no issues. Seem to get us the answer we are looking for quickly.
Read full review of IBM Turbonomic »
Anonymous User
Future Technical Leaders Program: Systems Engineer at a aerospace/defense firm
Customer Service: I never had to use customer service. Technical Support: I never had to use tech support,.
Read full review of IBM Rational DOORS »
Anonymous User
Data Centre Manager at a retailer
Very good for this product. It was excellent when it was Netezza and that support seems to have continued with IBM.
Read full review of IBM Netezza Performance Server »
Marko M
Product Manager at ZELINKA d.o.o.
Technical support is great so is rated a ten out of ten.
Read full review of IBM FlashSystem »
Anonymous User
Sr Technology Architect at a tech services company
Good. We had Netezza experts assigned to the client site and had easy access to them.
Read full review of IBM Netezza Performance Server »
Anonymous User
Director of Site Reliability Engineering at a media company
We have a dedicated success manager. We don't need a lot from him, but every two or three months he checks in to see...
Read full review of IBM NS1 Connect »
Anonymous User
Manager at a tech services company
There are some differences between the Bulgarian and the American support teams.
Read full review of IBM SevOne Network Performance Management (NPM) »
Anonymous User
Diretor de TI at a tech services company
I have never used technical support for this solution. I haven't needed support.
Read full review of IBM FlashSystem »
Anand Venkateshwaran
Head Enterprise Platforms at Mashreq
We get very good support from IBM on whatever issues and challenges we have. I think they are very quick to respond....
Read full review of IBM BPM »
Anonymous User
Lead Engineer Storage at a computer software company
We've contacted technical support several times. They are always helpful and responsive. We're satisfied with their...
Read full review of IBM Spectrum Protect »
Anonymous User
Tactical Expert at a tech services company
Customer Service: Out af 10 I would say 8 for none advanced users Technical Support: Very good when it's needed.
Read full review of IBM FlashSystem »
Anonymous User
Software Engineer at a financial services firm
In my previous company, we had an issue with one of their products. We could not find anything on the data...
Read full review of IBM FileNet »
Tariq Nazir
Network Security Specialist at a healthcare company
I've never had the chance to talk to technical support. We have absolutely no problems with the solution, and due to...
Read full review of IBM System Storage DS5000 Series »
Anonymous User
Project Manager
Eight out of 10.
Read full review of Netezza Analytics »
Anonymous User
Section Head: IT Infrastructure (Networks, Servers and Security)
Technical support could be better. The turnaround times can be slow.
Read full review of IBM ProtectTIER »
Anonymous User
CIO at a comms service provider
The technical support is good. I think that the guys have provided us with the solutions that we needed.
Read full review of IBM FileNet »
Anonymous User
Manager at a university
The technical support is okay. Sometimes, they give the answer but not immediately. At other times, we have to handle...
Read full review of IBM Spectrum Protect »
Eammon Carleton
IT Infrastructure Architecture Team Lead at a healthcare company
Customer Service: Customer service has been superb. Our account team has been available to guide us through...
Read full review of IBM Turbonomic »
Anonymous User
Senior System Engineer at a comms service provider
Tech support is on a really high level. It is nice to work with those guys.
Read full review of IBM solidDB »
Anonymous User
IT Manager at a financial services firm
We've been pretty successful with the PMR process. I don't have any real negative or positive feedback exactly; it...
Read full review of IBM FileNet »
SamirKhodair
Implemenation Specialist at a engineering company
I have my own in-house team who do technical support.
Read full review of IBM Maximo »
Anonymous User
ECM Administrator III, Enterprise Content Management at a insurance company
Technical support is very good, as long as you're providing the information. If they slack a little bit, just make...
Read full review of IBM FileNet »
Anonymous User
Senior Manager at a tech services company
With technical support, when we create a ticket, we receive a response on time.
Read full review of IBM Business Automation Workflow »
Anonymous User
President and CEO at a tech vendor
Technical support is the issue I have. I think IBM has to do much better in terms of product support. IBM...
Read full review of IBM B2B Integrator »

Review 1 of 30

Anonymous User
Sr Dot Net Developer at a tech services company
The technical support is good. When you find an issue, you contact technical support, and it is resolved.
Read full review of Redgate SQL Toolbelt »
ChristopherSmith1
Director, Enterprise Data Management at Glatfelter Insurance Group
I haven't had to deal with technical support, which is good.
Read full review of Redgate SQL Toolbelt »

Review 1 of 2

Technical Support

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