We performed a comparison between BMC TrueSight Operations Management, DX Unified Infrastructure Management, and OPS/MVS Automation Intelligence based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"It is a very stable product."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The major advantage of the product is estate management."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"DX UIM is scalable."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"Monitors the infrastructure asset and also monitors as an IT service."
"It is the foundation for our monitoring solution."
"Great out-of-the-box capability."
"Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully."
"It reduces the number of repetitive motions required by a human to respond to the system."
"OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."
"It alerts the operators when it is time to repair the communications and the IPLs."
"I can and interrupt what's going on, bring a job down if I need to, and bring it back up."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."
"It's very secure, because it's a legacy application."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"BMC's online documentation is often incorrect or incomplete."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The pricing could be better."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"We want to see more investment in the UI and the dashboard."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"They need to continue to advance the filter capabilities, and provide more input fields."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"The UIM has no features through goods and services yet. "
"There should be wider coverage of storage infrastructure."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"Some of the command sequences are too long."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"Scalability is zero. It cannot be scaled because of its age."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
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