We performed a comparison between BMC TrueSight Operations Management, DX Unified Infrastructure Management, and OPS/MVS Automation Intelligence based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"The tool is flexible enough to be customized based on customer requirements."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"The solution has a very good business event manager tool."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The major advantage of the product is estate management."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"Great customized dashboards and drill down reports with auto serve analytics."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"It is easy to implement but requires good planning."
"It delivers our customers many metrics, so they may make decisions"
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."
"It's very secure, because it's a legacy application."
"Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS."
"OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."
"Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"The pricing could be better."
"The UI for the end users could be improved and more flexible than it is now."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"BMC TrueSight Operations Management could improve the reporting."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The solution is overly complex."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"Reporting capability can be improved especially when it comes to availability."
"DX UIM's reporting and customization need to be improved."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"The company has not kept pace with developments."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"Some of the command sequences are too long."
"Scalability is zero. It cannot be scaled because of its age."
"The GUI interface could be improved, but that is coming. They are working on that."
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