We performed a comparison between Avaya IX Meetings, Skype for Business, and TeamViewer based on real PeerSpot user reviews.
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings."It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"I like the share information function."
"Interesting collaboration features."
"We like the easy provisioning of Skype for Business Conferencing."
"You can do meetings of up to two hundred people in a single conversation."
"The integration with Microsoft Outlook for creating and scheduling meetings is nice."
"Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices."
"A good option for virtual meetings."
"The solution is easy to use and includes the ability to text message, video and voice chat, and transfer files."
"We really like the screen sharing tool. The user experience is smooth, and user-friendly."
"I rate the solution's stability a nine on a scale where one is not stable and ten is very stable...I rate the solution's initial setup a nine on a scale where one is difficult, and ten is easy."
"I have been satisfied with TeamViewer overall."
"I recommend it as a solution for remote disk users."
"The most valuable features of I use TeamViewer are the ease of access and frequent updates."
"I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution."
"This is a unique solution that is very easy to install."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"Increase in participant numbers reduces quality of video and sound."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"The video conferencing quality can be improved."
"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."
"We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone."
"The group feature of Skype for Business needs improvement. It should also be improved for online lectures."
"There might be some invitation issues with Skype for Business."
"I feel that the whole look and feel of Skype should be improved, including its user-friendliness. It should also improve its scalability."
"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue."
"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
"The business interface is clunky and not well-documented."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
"The installation and the update agent could improve."
"I don’t see any areas where improvement is needed."
"I'm not sure if they provide good quality audio alongside screensharing."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"The performance could always be better."
