ARCON Privileged Access Management Other Advice

Manager (Systems) at a financial services firm with 10,001+ employees
Have your access management process is in line. If you have complex processes, or you have not defined it, it will be rather difficult to implement any such product. I give ARCON a nine out of 10. The missing point is for not quickly adapting, as per the example I mentioned above, regarding integrations. I don't know whether it's a deficiency at their end, maybe that proactiveness is not there. Or maybe there are too many changes happening in the market, they might not be able to cope with all the changes that are happening. Lately, in the last year or so, all technical products in the IT world have come up with their own access management portfolio. These kinds of products require integration with this portfolio. I have received 15 to 20 items which require integration, 75% were already available and 25% had to be built. So that minus one is because of that 25% they could have integrated even before I asked them. They could have done a workflow just by surveying market. View full review »
Head of Information Security & Risk Assurance at a financial services firm with 501-1,000 employees
The product is really a good product and a good value for the money, in terms of costs, user convenience, and functionality that they offer. It is a comprehensive, apart from a few things. The dashboarding and analytics are not very good, so they have to work on these two parts. Apart from those, they should have an anti-bridging functionality too. They are lacking only with these few things. I am sure they will be working on these points very soon, and they will be add to the roadmap to bridge the gap. If any customer is looking for this product, and comparing it with another product in the market, I would suggest that they do a proper PoC. Do not go with marketing and branding terms. They should do proper business cases and give it to their administrators, then ask them to use it for at least a week or 10 days time. Afterwards, they should decide whether they want to ahead with this product or another product in the market. View full review »
Prashant Maldikar
Head IT-Security at a financial services firm with 10,001+ employees
Obviously your administrators should participate in the decision to buy this product, because they will have to go through the solution to access any server or any device on which they wish to do administration. At times, initially, it may seem to people who are doing administration that their flexibility is removed. You have to make them aware that the solution brings them flexibility in terms of not remembering the passwords of many servers; when they have a number of servers to be administered, they write down the passwords. Those issues are taken away. It also provides a lot of security to the administrator himself. He can also review what commands fired, what commands did not fire. The solution was suited for the purpose when we evaluated it, and it has also evolved to meet the different needs, additional needs. I think it's continuing to evolve. View full review »
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Rajesh Gurikar
Manager, RPA at a financial services firm with 51-200 employees
It has really helped us a lot. It's a wonderful platform. View full review »
Systems Engineer at a tech services company with 10,001+ employees
My advice would depend on how your administrators are placed, because it depends a lot on the desktop that they're using. It has dependencies on the .NET framework the ActiveX version. So, if you have a uniform environment, and it's very easy to upgrade the endpoints, then ARCON could be considered. Because, for any upgrade of the ARCON solution, an upgrade of the endpoints is required, for the desktops. It's from there that the administrator will be accessing the ARCON solution. It is a little complex. But if you have a uniform environment, you should consider ARCON. It has all the capabilities and the customization is easy, but there are the problems with tech support and upgrading the solution which has a lot of dependencies. Because of those dependencies, we cannot consider deploying the upgrade quickly. It has positive and negative points. View full review »
Consultant at a financial services firm with 10,001+ employees
The first time, we manually updated the password. Afterwards, it changed on its own automatically. For our requirements, this is the best product out there. View full review »
Praveen Yadav
Information Security Professional at a energy/utilities company with 10,001+ employees
I would advise, during the implementation itself, in the beginning, to start with the 20 servers only. Then test it thoroughly, not as a product but, rather, the implementation methodology. What happened with us, during implementation, was that some users caused some problems. Actually, they weren't problems, rather they were more a user culture change, and how integration would happen with the SIM. I would rate this solution at eight out of 10. It's a good product to have but it's not a 10 because most of the features don't get implemented. It would be helpful if they could arrange it so that the customer can implement features. They should conduct meetings and tell the users, as a group, about the features that should be implemented. Also, the customer's information should be available immediately to the support team so that support can be deployed immediately. View full review »
IT Infrastructure Management at a financial services firm with 51-200 employees
It's a go-ahead for any organization that is looking to meet their compliance and audit requirements. This is a very good product to go with for getting your work done. It meets most of the requirements we have. I did not give it a nine out of 10 because there are still more requests that I am looking to have fulfilled, changes to be implemented in a new version. These would make the product more stable, as well as a better product on the market. View full review »
Anumod Kaimal
Senior Officer- Information Security
I am satisfied with the application. The scope and specs that we had are met by this product. It is a very good product which is scalable. View full review »
Farhad Hussain
Senior Consultant (e-Governance) Leveraging ICT for Growth, Employment and Governance at Bangladesh Computer Council
Find out what your peers are saying about ARCON, CyberArk, Broadcom and others in Privileged Access Management. Updated: April 2020.
407,401 professionals have used our research since 2012.