ARCON Privileged Access Management Valuable Features

SarojMohapatra - PeerSpot reviewer
Zonal Credit Head at ICICIBANK Ltd
Faares Shaikh - PeerSpot reviewer
PAM Consultant at ProNoesis

ARCON PAM has several strengths. Firstly, they are very agile and constantly evolving their solution to meet the changing needs of their clients. They don't just stick to a base version; instead, they actively enhance and improve it based on client feedback and industry trends. Secondly, their management interface is robust, although it can be complex. They provide comprehensive data and analytics to help organizations manage privileged access effectively. Additionally, they regularly introduce new features such as RPA to stay relevant and innovative in the market.

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Harsh Soni - PeerSpot reviewer
Cyber Security Engineer at Rah Infotech Pvt Ltd

The notification alert feature where the network admin gets notified of probable malicious activity is the most valuable feature. 

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Buyer's Guide
ARCON Privileged Access Management
May 2024
Learn what your peers think about ARCON Privileged Access Management. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,292 professionals have used our research since 2012.
S Azeem - PeerSpot reviewer
Technology Manager at a computer software company with 201-500 employees

Feature-wise, remote access, and server access are some of the things I found to be valuable in the solution. Also, our customers are satisfied with the solution.

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KR
Analyst at a manufacturing company with 10,001+ employees

Some of the most valuable features include security measures such as password vaulting, as well as other features that help prevent big losses. The powerful vaulting feature is also quite useful.

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Kunal Patil - PeerSpot reviewer
Assistant Manager at Axis Bank

The most valuable feature is it is easy to use and the interface is intuitive.

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Nazmul Huda - PeerSpot reviewer
Chief Technology Officer, Senior Executive Vice President at Midland Bank Plc

We use ARCON Privileged Access Management to monitor and record our admin users' activity.

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GR
Solution Engineer-Cyber Security at Asia Pacific Technology Systems Pvt Ltd

One standout feature of ARCON is its ability to resolve lagging issues, especially noticeable in Linux environments. Beyond that, it matches up well in terms of capacity with other products, though some minor quirks may pop up, but those have been successfully addressed for the customers I have worked with. Additionally, ARCON's session monitoring and recording features are quite good.

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Ashok Kumar Biswas - PeerSpot reviewer
System Engineer (Cybersecurity) at Omgea Exim Ltd

The important features are the APM and password-retrieving tool.

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JM
Project Manager at a healthcare company with 10,001+ employees

There are several valuable features in the solution. First, it's 100% compliant and you don't have to maintain ID management for each and every user. That's from the management perspective. From the technical aspect I would say that it completely meets our requirements. 

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it_user854085 - PeerSpot reviewer
Manager (Systems) at a financial services firm with 10,001+ employees

Mainly the password vault. So, we have all of our generic IDs, which are present in the infrastructure, we have it securely vaulted. When we want to have access, we use ARCON only to have the access of the target devices or systems.

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it_user824787 - PeerSpot reviewer
Portfolio Manager at a tech services company with 10,001+ employees

We are using all the features. My favorite is Passive Mode.

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AMISHHASAN - PeerSpot reviewer
Head - IT Infrastructure at Honda Cars India

The most valuable feature of ARCON Privileged Access Management is the recording of sessions. It has all the basic features we need to fulfill our use case.

We receive automatic updates as part of our subscription.

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Md. Shahriar Hussain - PeerSpot reviewer
Cyber Security Chartered Engineer at Banglalink

The only advantage this product has over competitors is the price. It's cheaper than competing solutions.

That dashboard is okay.

The password vaulting is robust.

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PY
Information Security Professional at a energy/utilities company with 10,001+ employees

One important feature is the administrator access, mainly for Windows machines as well as Linux machines. It is important for us because there is accountability associated with each user ID.

And the recordings are also helpful.

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AP
Consultant at a financial services firm with 10,001+ employees

Once logged into our kiosk, I can go to 10 different servers and everything is logged. We can use this to identify which user is logged in, because the login being using to connect to servers will be a common ID, and that ID will not tell you who is the person logged in is.

With this log available, we can drill down to the activities performed by the people within our kiosk. There is a great feature where in the case of Unix servers, we have our own text-based logs. In the case of Window's server, we cannot create a text-based log, so our kiosk takes the screenshot or picture of the screen when I am working. It does this every three seconds. 

Another feature is the password can be changed automatically. For example, if you have a 60 day password change policy, your cards will change the password on its own and keep it within the system.

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SB
Security Consultant and Cybersecurity Support at a tech services company with 51-200 employees

Session recording, as it covers compliance and it also covers our in-house applications.

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RG
Manager, RPA at a financial services firm with 5,001-10,000 employees

In terms of automation, there are a number of cases, ARCON-related, where we are automating. It could be user-creation or services-creation inside ARCON. There are wonderful features which have really helped me a lot to automate things.

Also, a helpful feature from the compliance perspective is the reporting. Suppose there is one server and I want to know what are all the types of access to it. Suppose there are some 10 users who are using that server. I can easily fetch a report showing, for example, that there are two users who have server admin access; there are three users who have read-only access; there are five users who have prompt-access.

The connectivity of the user interface is really awesome. It is segregated properly. I don't know exactly how ARCON looks out of the box but ours has a little bit of customization. The user interface, overall, is really good. If I have some 20 servers in my ID, I can easily see for which servers I have read-only access, for which servers I have prompt-access, and for which servers I have server admin access. 

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RY
Systems Engineer at a tech services company with 10,001+ employees

The most valuable features are the password management and the logs that are captured. We use both extensively.

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AI
Head of Information Security & Risk Assurance at a financial services firm with 501-1,000 employees

The best part of this product is the administrator convenience. The portal is very user-friendly. An administrator can use it very easily. This is the most important part of any privileged or anti-management solution. If it is not user-friendly an administrator will not want to use it. It has to be very user friendly and easy to use. 

What is a good feature here, just insert whatever target that you want access, then click next, and you will be in the system. I would suggest this should be the most prominent feature for any of the privileged or anti-management system.

What I like on this product: It is very easy, user-friendly, and an administrator can access it at any point in time without any hassle.

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AK
Senior Officer- Information Security at a insurance company with 201-500 employees

The locks, which can be features. You can group various departments to obtain the approval records for workflows. Therefore, it creates a type of automation, and I do not have to manually do everything or configure things.

Video and audio logs are there for any activities that the privileged admin carries out.

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it_user864609 - PeerSpot reviewer
Head IT-Security at a financial services firm with 10,001+ employees

Provisioning of all administrative access through this solution. The privileged administrators are logging in to the solution using their domain ID and then getting access to the required servers based on their credentials. The administrators do not need to know the actual administrator's password. Otherwise, in an environment if you have N of servers, the administrator needs to know the ID password of each and every server. After implementation of this solution they are all stored in the password vault of this solution.

So in this case, let's say one administrator is managing a hundred servers. He may not know the different passwords of the different servers. That person will log in to this solution using his domain ID and password and he will get access to the servers he is managing. This is a primary use of this particular solution.

And then, after storing this administrator password in this password vault of the solution, the solution can automatically go and change the password based on the defined frequency with the defined complexity.

Additionally, it is recording video records for Windows and command-line reports for others, Linux and AIX, of whatever activities being carries by that particular administrator.

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it_user831819 - PeerSpot reviewer
Chief Manager at a financial services firm with 501-1,000 employees

The most important feature is to know who is accessing the servers, the entire conversation that is happening between the servers and the client is recorded. It is a good feature if you want to do some analysis, and for investigation. So it is helpful to us.

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VS
Data Entry Specialist at a financial services firm with 1,001-5,000 employees

Overall, aside from the lack of password management, this solution is the best. It's a very good product.

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it_user826695 - PeerSpot reviewer
IT and Infosec Professional
  • Integrated dual factor authentication using mobile app
  • Single sign-on
  • Password vault
  • Video recording
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FH
Senior Consultant (e-Governance) Leveraging ICT for Growth, Employment and Governance at Bangladesh Computer Council
  • Auto-discovery
  • Access control
  • Privilege management
  • Security controls
  • Identity discovery
  • Usage of privileged accounts
  • Time of sessions and monitoring of sessions.
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SS
IT Infrastructure Management at a financial services firm with 51-200 employees

Because we are a financial institution, the compliance aspect is the most important for us. Using this ARCON product, we are able to leverage the compliance and auditing to meet the regulatory information and share it when we are required to.

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it_user822438 - PeerSpot reviewer
Windows System Engineer

Logging, particularly screen recording for Windows RDP sessions. Also, command-logging for SSH sessions. This really helps us to see what commands/changes have been executed in a particular service at a given point of time, and by whom.

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it_user827673 - PeerSpot reviewer
IT Manager

Ease of configuration and management. All features are available and cover all the use cases, like database, thin clients, file sharing clients, etc.

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it_user823761 - PeerSpot reviewer
IT Security Mananger

Video capture.

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Buyer's Guide
ARCON Privileged Access Management
May 2024
Learn what your peers think about ARCON Privileged Access Management. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
770,292 professionals have used our research since 2012.