BMC TrueSight Operations Management vs. ScienceLogic

BMC TrueSight Operations Management is ranked 7th in Event Monitoring with 8 reviews vs ScienceLogic which is ranked 5th in Event Monitoring with 6 reviews. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of ScienceLogic writes "The customer service is unparalleled. We always get the help we need, when we need it". BMC TrueSight Operations Management is most compared with AppDynamics APM, IBM Tivoli NetCool OMNIbus and Dynatrace. ScienceLogic is most compared with Nagios XI, SevOne and CA Unified Infrastructure Management. See our BMC TrueSight Operations Management vs. ScienceLogic report.
Cancel
You must select at least 2 products to compare!
+Add products to compare
Most Helpful Review
Find out what your peers are saying about BMC TrueSight Operations Management vs. ScienceLogic and others in Event Monitoring.
295,561 professionals have used our research since 2012.

Quotes From Members Comparing BMC TrueSight Operations Management vs. ScienceLogic

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.

Read more »

Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS.The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs.Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product.Power packs.One of the valuable features is rapid dashboards.Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content.

Read more »

Cons
Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

Read more »

They should improve their support process and add chat.ScienceLogic should provide detailed documents to customer as the current documents are not sufficient.They should add CLI command modes​ and scripts for high performance.One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks.They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers.Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus.I would like to see out-of-the-box standard dashboards for common services.

Read more »

Pricing and Cost Advice
Pricing is very high.The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

Read more »

It comes with the OS built in, so no need to purchase an OS license or DB license.Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor.Decide what you want to monitor and only monitor those items. Absorb other elements as you grow.Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device.

Read more »

report
Use our free recommendation engine to learn which Event Monitoring solutions are best for your needs.
295,561 professionals have used our research since 2012.
Ranking
RANKING
Views
11,024
Comparisons
4,441
Reviews
8
Followers
569
Avg. Rating
8.0
Views
19,869
Comparisons
4,647
Reviews
6
Followers
481
Avg. Rating
8.8
Top Comparisons
Top ComparisonsSee more BMC TrueSight Operations Management competitors »
Compared 11% of the time.
Compared 6% of the time.
See more ScienceLogic competitors »
Also Known As
Also Known AsProactiveNet, TrueSight Operations Management
Website/Video
Website/VideoBMC
ScienceLogic
Overview
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

ScienceLogic is the global leader in hybrid IT monitoring for the network of everything. Over 25,000 global service providers, enterprises, and government organizations rely on ScienceLogic to significantly enhance IT efficiency, optimize operations, and ensure business continuity. ScienceLogic is the first monitoring solution to provide a comprehensive view of all IT components through a single pane of glass, whether they reside in a public cloud environment or on-premises. With over 1,500 dynamic management apps and custom dashboarding capabilities, we deliver the scale, resiliency, and automation needed to simplify the constantly evolving task of managing IT resources, services, and applications.

OFFER
Learn more about BMC TrueSight Operations Management
Learn more about ScienceLogic
Sample Customers
Sample Customers Bank of East Asia and China E-Port. Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Top Industries
Top Industries
VISITORS READING REVIEWS
Financial Services Firm
34%
Insurance Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
VISITORS READING REVIEWS
Comms Service Provider
21%
Financial Services Firm
13%
Manufacturing Company
10%
Marketing Services Firm
8%
Company Size
Company Size
REVIEWERS
Small Business
58%
Midsize Enterprise
17%
Large Enterprise
25%
VISITORS READING REVIEWS
Small Business
19%
Midsize Enterprise
3%
Large Enterprise
78%
REVIEWERS
Small Business
32%
Midsize Enterprise
29%
Large Enterprise
39%
VISITORS READING REVIEWS
Small Business
25%
Midsize Enterprise
22%
Large Enterprise
53%
Find out what your peers are saying about BMC TrueSight Operations Management vs. ScienceLogic and others in Event Monitoring.
Download now
295,561 professionals have used our research since 2012.
We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

Sign Up with Email